Benefits and Resources for Disabled Seniors in Arizona
Benefits and Resources for Disabled Seniors in Arizona (Authority Hub)
Last updated: August 2025
Quick help box (save or print)
- Emergencies: Call 911
- Mental health crisis: Call or text 988 (24/7)
- Adult abuse/neglect in Arizona: Adult Protective Services (APS) — file online or call via the APS page; start at Arizona DES APS: https://des.az.gov/services/aging-and-adult/aps
- Find local help fast (food, shelter, bills, caregiver support): Dial 2-1-1 or visit 2-1-1 Arizona: https://www.211arizona.org/
- Apply for AHCCCS (Arizona Medicaid) or ALTCS long-term care: Health-e-Arizona Plus: https://www.healthearizonaplus.gov/
- Medicare counseling (free, unbiased): Arizona SHIP at DES: https://des.az.gov/services/older-adults/state-health-insurance-assistance-program-ship
- Area Agencies on Aging (AAA) helpline for local senior services: See AAA by region below or start at Arizona DES Aging & Adult Services: https://des.az.gov/services/older-adults
Who this guide is for
This guide is for Arizona residents, age 60+ and/or disabled, and their families. It explains where to get medical coverage, long-term care, food, housing help, utilities, transportation, legal help, and more. It focuses on official Arizona and federal programs, with direct links and realistic tips.
Reality check: Getting benefits can take time. Paperwork, waitlists, and eligibility rules are common. Use the “How to apply” steps, prepare documents early, and contact an advocate (SHIP, AAA, or a benefits counselor) if you get stuck.
What you’ll find in this guide
- Emergency steps first (safety, crisis lines, urgent care)
- Health coverage (Medicare, AHCCCS Medicaid, ALTCS long-term care)
- Cash and disability benefits (SSI/SSDI) and work supports
- Food and nutrition (SNAP, CSFP senior food boxes, meals)
- Housing and utilities (LIHEAP, weatherization, rent/housing)
- Transportation and accessibility (paratransit, NEMT, placards)
- Assistive tech and independent living
- Legal help and protection
- Inclusive resources (LGBTQ+ seniors, veterans, tribal members, rural areas)
- Regional directory (Area Agencies on Aging statewide)
- FAQs, Resources, and Disclaimer
If it’s an emergency
- Immediate danger: Call 911.
- Suicidal thoughts, severe anxiety, or mental health crisis: Call/text 988, or chat via 988 Lifeline: https://988lifeline.org/
- Suspected abuse, neglect, or exploitation (including abuse in facilities): Report to Arizona Adult Protective Services (APS): https://des.az.gov/services/aging-and-adult/aps
- Nursing home or assisted living complaints: Arizona Long-Term Care Ombudsman: https://des.az.gov/services/older-adults/long-term-care-ombudsman
- Need urgent shelter, food, or bill help today: 2-1-1 Arizona: https://www.211arizona.org/
Tip: When you call, have a pen, your ID, and any case numbers ready. If you can’t call, ask a trusted person or your AAA to help place the call.
Start here: Pick the right doorway
Use this table to jump to the best program and save time.
| Your situation | Start with | Why this helps | Where to apply/learn more |
|---|---|---|---|
| You need low-cost health coverage | AHCCCS (Arizona Medicaid) | Doctor visits, hospital, prescriptions; some plans include extra supports | Health-e-Arizona Plus: https://www.healthearizonaplus.gov/ and AHCCCS Members: https://www.azahcccs.gov/Members/ |
| You need long-term care (help at home or nursing home) | ALTCS (Arizona Long Term Care System) | Covers home care, assisted living, nursing facility if you qualify medically/financially | ALTCS at AHCCCS: https://www.azahcccs.gov/ALTCS/ |
| You have Medicare and need cost help | Medicare Savings Programs (QMB/SLMB/QI) via AHCCCS + SHIP counseling | May pay Medicare premiums and possibly cost-sharing; SHIP helps you choose plans | SHIP (free counseling): https://des.az.gov/services/older-adults/state-health-insurance-assistance-program-ship; AHCCCS Members: https://www.azahcccs.gov/Members/ |
| You need food today | CSFP Senior Food Boxes + Food Bank Finder | Monthly shelf-stable food plus local pantry support | CSFP via DES: https://des.az.gov/services/basic-needs/food-assistance/commodity-supplemental-food-program-csfp; 2-1-1 Arizona: https://www.211arizona.org/ |
| You need help paying for groceries | SNAP (Food Stamps) | Monthly benefit on an EBT card | SNAP at DES: https://des.az.gov/services/basic-needs/food-assistance/snap |
| Your power bill is past due | LIHEAP (energy assistance) + your utility’s discount program | One-time help; ongoing bill discounts/medical equipment rate | LIHEAP at DES: https://des.az.gov/services/basic-needs/energy-assistance; APS Assistance: https://www.aps.com/en/Residential/Account-Services/Assistance-Programs; SRP Discounts: https://www.srpnet.com/account/discounts; TEP Assistance: https://www.tep.com/assistance/ |
| You can’t get to the doctor | NEMT (through AHCCCS plan) or ADA paratransit | Rides to covered medical visits; door-to-door paratransit if eligible | AHCCCS Plans (call your plan): https://www.azahcccs.gov/AHCCCS/HealthPlans/; Valley Metro Paratransit: https://www.valleymetro.org/accessibility/ada-paratransit; Tucson Sun Van: https://www.suntran.com/paratransit |
| You need help choosing benefits | Area Agency on Aging (AAA) | Local experts who connect you to services and help with forms | Find your AAA below or start at DES Aging & Adult Services: https://des.az.gov/services/older-adults |
Sources: AHCCCS, Arizona DES, Valley Metro, Sun Tran/Sun Van, APS, SRP, TEP (linked above).
Health coverage in Arizona
AHCCCS (Arizona Medicaid)
AHCCCS provides free or low-cost health coverage for eligible Arizonans, including many seniors and people with disabilities. Covered services typically include doctor visits, hospital care, behavioral health, and prescriptions. If you also qualify for Medicare, AHCCCS may help pay some Medicare costs through Medicare Savings Programs.
- Learn more: AHCCCS Members: https://www.azahcccs.gov/Members/
- Apply: Health-e-Arizona Plus: https://www.healthearizonaplus.gov/
- Reality check: Financial and non-financial rules apply. Documentation is important. If you’re over income by a small amount, ask about spend-down options or other paths. If denied, read the denial letter and appeal by the deadline listed.
ALTCS (Arizona Long Term Care System)
ALTCS is Arizona’s Medicaid long-term care program. It can pay for services at home (home health aides, personal care, homemaker services), in assisted living, or in a nursing facility, if you meet medical and financial criteria. ALTCS is managed by AHCCCS health plans; care managers help coordinate services.
- Program info: https://www.azahcccs.gov/ALTCS/
- Apply: https://www.healthearizonaplus.gov/
- What to expect: ALTCS includes a medical assessment (how much help you need with daily activities) and a financial review. There can be wait times for assessments. If approved, a case manager helps build your care plan. If not approved, you can appeal.
- Tip: If you’re married, ask about spousal impoverishment protections (rules that allow the spouse at home to keep income/assets within limits). See ALTCS info (link above) and ask your ALTCS eligibility worker for details.
Medicare and help with Medicare costs
- Medicare basics and plans (Parts A, B, D, Medicare Advantage, Medigap): Official Medicare: https://www.medicare.gov/
- Free, unbiased counseling: Arizona State Health Insurance Assistance Program (SHIP): https://des.az.gov/services/older-adults/state-health-insurance-assistance-program-ship
- Medicare Savings Programs (QMB, SLMB, QI): These AHCCCS-administered programs may pay your Medicare Part B premium and, in some cases, cover cost-sharing. Learn more via AHCCCS Members: https://www.azahcccs.gov/Members/ and ask SHIP to check eligibility.
Reality check: Plan choices and costs change each year. Review your coverage annually during Medicare Open Enrollment. Keep notices and medication lists handy when you talk with SHIP.
Behavioral health
- 988 Suicide & Crisis Lifeline: https://988lifeline.org/
- AHCCCS behavioral health: Members can access counseling, medication management, and crisis services through their health plan. Start at AHCCCS Members: https://www.azahcccs.gov/Members/
- Arizona crisis lines vary by region; see your AHCCCS plan card or visit AHCCCS crisis resources (via Members page above) to find the current number.
Cash, disability, and work supports
Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI)
- SSDI is for people with sufficient work history who became disabled under Social Security rules.
- SSI is need-based for people with low income/resources who are aged 65+ or disabled.
Apply and learn more:
- Social Security: https://www.ssa.gov/
- SSI: https://www.ssa.gov/ssi/
- SSDI: https://www.ssa.gov/benefits/disability/
- Find a local Social Security office: https://www.ssa.gov/locator/
Reality check: Decisions can take months. Many people are denied at first. Meet deadlines for appeals and consider help from legal aid or an accredited representative. Keep copies of medical records.
Arizona ABLE accounts (529A)
If you became disabled before age 26 (expanding to 46 under federal law updates; check current program rules), an ABLE account lets you save for disability-related expenses without losing benefits like SSI/Medicaid up to program limits.
- Arizona ABLE: https://az-able.com/
- Federal ABLE info: https://www.ablenrc.org/
Vocational Rehabilitation (VR) and older workers
If you want to work or return to work with supports (assistive tech, job coaching, training), VR may help.
- Arizona DES Vocational Rehabilitation: https://des.az.gov/services/employment/rehabilitation-services/vocational-rehabilitation
- Senior Community Service Employment Program (SCSEP) for low-income job seekers 55+: https://des.az.gov/services/employment/job-seekers/senior-community-service-employment-program-scsep
Food and nutrition
Arizona has several programs for seniors and people with disabilities to help put food on the table.
| Program | What it provides | Who it’s for | How to apply |
|---|---|---|---|
| SNAP (Supplemental Nutrition Assistance Program) | Monthly benefits on an EBT card to buy groceries | Low-income individuals and households | Arizona DES SNAP: https://des.az.gov/services/basic-needs/food-assistance/snap |
| CSFP Senior Food Boxes | Monthly shelf-stable food package (USDA) | Generally age 60+ with income limits | DES CSFP: https://des.az.gov/services/basic-needs/food-assistance/commodity-supplemental-food-program-csfp |
| Home-delivered and congregate meals | Meals at community sites or delivered to home for those who qualify | Older adults; criteria vary by program and region | Contact your Area Agency on Aging (AAAs listed below) |
| WIC (if caring for grandchildren under 5) | Nutrition support for pregnant/postpartum women and children under 5 | Grandparents raising young children may qualify for the children | Arizona WIC: https://www.azdhs.gov/prevention/azwic/ |
Tip: If traveling to a meal site is hard, ask your AAA about home-delivered meals and wellness checks.
Housing and utilities
Energy bills
| Program | What it does | Where to start |
|---|---|---|
| LIHEAP (Low-Income Home Energy Assistance Program) | One-time help with heating/cooling bills; sometimes crisis help to avoid shutoff | Arizona DES Energy Assistance: https://des.az.gov/services/basic-needs/energy-assistance |
| Weatherization Assistance Program | Free home energy improvements (insulation, sealing, safety checks) to reduce bills | Arizona Department of Housing WAP: https://housing.az.gov/general-public/weatherization-assistance-program-wap |
| APS Energy Support + Medical Equipment | Bill discounts and support for life-sustaining medical equipment | APS Assistance Programs: https://www.aps.com/en/Residential/Account-Services/Assistance-Programs |
| SRP Economy Plan + Medical Equipment Discount | Monthly discount rates, extra help if you rely on medical devices | SRP Discounts: https://www.srpnet.com/account/discounts |
| Tucson Electric Power (TEP) assistance | Bill discounts, payment plans, medical needs support | TEP Assistance Programs: https://www.tep.com/assistance/ |
Reality check: Funding can run out, especially in summer. Apply early in the season. Keep copies of utility bills, ID, and income proof ready.
Housing help
- Public housing and Housing Choice Vouchers (Section 8): Apply through your local housing authority. Waitlists open and close. Check your city or county housing site. Start with Arizona Department of Housing resources: https://housing.az.gov/
- Section 811 Project Rental Assistance (for certain disabilities): Administered in Arizona through the Arizona Department of Housing in partnership with health agencies. See ADOH programs: https://housing.az.gov/
- Home repairs: Weatherization (above) addresses energy-related health and safety. For other repairs, check your city’s Community Development or Neighborhood Services department and 2-1-1 Arizona: https://www.211arizona.org/
Property tax relief (state)
- Property Tax Refund Credit (Form 140PTC): Refundable credit for certain low-income seniors or persons with disabilities. Details and form: Arizona Department of Revenue (ADOR) 140PTC: https://azdor.gov/forms/tax-credits-forms/property-tax-refund-credit-form-140ptc
- Senior Property Valuation Protection (often called “Senior Freeze”): Freezes property’s limited value for qualifying seniors with income limits, administered by county assessors. See your county assessor’s website. Example (Maricopa County): https://mcassessor.maricopa.gov/valuation_protection_option.php. For Pima County: https://www.asr.pima.gov/ (search “Valuation Freeze”).
Reality check: Each county’s process is different. Deadlines matter. Bring proof of age, residency, and income as requested.
Transportation and accessibility
- AHCCCS non-emergency medical transportation (NEMT): If you have AHCCCS, your plan may provide rides to covered medical appointments. Call the number on your plan card or find your plan: https://www.azahcccs.gov/AHCCCS/HealthPlans/
- ADA paratransit (door-to-door within transit service area):
- Phoenix area: Valley Metro Paratransit: https://www.valleymetro.org/accessibility/ada-paratransit
- Tucson: Sun Van Paratransit: https://www.suntran.com/paratransit
- Other regions: Check your city/county transit website or 2-1-1.
- Rural mobility grants: Many rural nonprofits receive ADOT Section 5310 funds to provide rides for seniors and people with disabilities. Learn about the program: https://azdot.gov/planning/transit-programs-and-grant-administration/section-5310-enhanced-mobility-seniors-and
- Disability placards and plates: Arizona MVD (apply with medical certification): https://azdot.gov/motor-vehicles/plates-and-placards/disabled-placards-and-plates
Tip: Call to book rides several days ahead. Ask about door-through-door assistance if you use a wheelchair or walker.
Assistive technology, communication, and home supports
- Arizona Technology Access Program (AzTAP): Device loans, demonstrations, reuse/exchange listings, and financing options for assistive technology. https://aztap.org/
- Arizona Telecommunications Equipment Distribution Program (AzTEDP): No-cost telecommunications devices (amplified phones, captioned phones, etc.) for qualified residents who are deaf, hard of hearing, deafblind, or have speech difficulties. Arizona Commission for the Deaf and the Hard of Hearing: https://www.acdhh.org/technology/aztedp/
- Home and Community-Based Services (HCBS) through ALTCS: If you qualify for ALTCS, HCBS can include personal care, homemaker services, adult day health, and certain home modifications when medically necessary. ALTCS info: https://www.azahcccs.gov/ALTCS/
- Dental care: If you’re not covered through a plan, check Donated Dental Services (Dental Lifeline Network Arizona) for free comprehensive dental care for those who qualify: https://dentallifeline.org/arizona/
Legal help, protection, and planning
- Adult Protective Services (APS): Report abuse, neglect, or exploitation: https://des.az.gov/services/aging-and-adult/aps
- Long-Term Care Ombudsman: Advocates for residents of nursing homes, assisted living, and adult foster homes: https://des.az.gov/services/older-adults/long-term-care-ombudsman
- Legal aid (civil, benefits, housing, consumer):
- Community Legal Services (Central & Western AZ): https://www.clsaz.org/
- Southern Arizona Legal Aid (SALA): https://www.sazlegalaid.org/
- DNA People’s Legal Services (tribal and northern AZ): https://dnalegalservices.org/
- Statewide legal information and referrals: AZLawHelp.org: https://www.azlawhelp.org/
- Protection & Advocacy for disability rights: Disability Rights Arizona: https://disabilityrightsaz.org/
- Advance directives (medical power of attorney, living will) and state registry: Arizona Advance Directive Registry (via Secretary of State): https://azsos.gov/services/advance-directives
- Arizona Courts Self-Service Center (guardianship, conservatorship, forms): https://www.azcourts.gov/selfservicecenter
Reality check: Many legal matters have strict deadlines. Bring notices and documents to your first call. If you live in a facility, you can also call the Ombudsman.
Internet, phone, and accessibility
- Lifeline (phone/internet discount for low-income households): Check eligibility and apply through the national program: https://www.lifelinesupport.org/
- Affordable Connectivity Program (ACP) ended due to lack of funding. See FCC updates: https://www.fcc.gov/acp. Ask providers about any company-specific low-income plans.
- Captioned telephone and relay services for people with hearing/speech disabilities: Arizona Commission for the Deaf and the Hard of Hearing: https://www.acdhh.org/
Veteran seniors in Arizona
The Arizona Department of Veterans’ Services (ADVS) offers benefits counseling, state veteran homes, and help connecting to VA health care, pensions, Aid & Attendance, and burial benefits.
- ADVS main page: https://dvs.az.gov/
- Benefits counselors (by county/region): https://dvs.az.gov/benefits-services/benefit-counseling
- State Veterans’ Homes (long-term care and rehab): https://dvs.az.gov/veterans-homes
- U.S. Department of Veterans Affairs: https://www.va.gov/
- VA pension with Aid & Attendance/Housebound: https://www.va.gov/pension/aid-attendance-housebound/
Tip: Bring your DD214 and medical records when meeting a benefits counselor. If you need long-term care, ask both ALTCS and ADVS about options; some veterans can layer benefits.
Tribal-specific resources
- Inter Tribal Council of Arizona (Area Agency on Aging, Region 7): Services for eligible elders in participating tribal communities. https://itcaonline.com/area-agency-on-aging/
- American Indian Health Program (AIHP) at AHCCCS: Lets members receive care at Indian Health Service (IHS) or tribally operated 638 facilities and in the broader network. https://www.azahcccs.gov/AmericanIndians/
- Indian Health Service, Phoenix Area: https://www.ihs.gov/phoenix/
- Navajo Nation Department of Health: https://www.ndoh.navajo-nsn.gov/ (see Aging and Long-Term Care resources within the site or contact your local Senior Center)
- DNA People’s Legal Services (serves many tribal areas): https://dnalegalservices.org/
Reality check: Enrollment in a tribal health program and AHCCCS can be coordinated. Ask your tribal benefits office about help applying to AHCCCS/ALTCS and transportation to specialty care.
LGBTQ+ seniors
- Area Agency on Aging, Region One (Maricopa County) — LGBTQ+ Older Adults services: https://www.aaaphx.org/ (search “LGBTQ+” on site)
- Southern Arizona Senior Pride (community programs in Tucson region): https://www.soazseniorpride.org/
- SAGE National LGBT Elder Hotline (7 days a week): https://www.sageusa.org/what-we-do/sage-national-lgbt-elder-hotline/
- Legal protections and resources: AZLawHelp.org (search “LGBTQ” and “elder law”): https://www.azlawhelp.org/
Tip: If you feel unsafe or face discrimination in a facility, call the Long-Term Care Ombudsman (link above) and ask for an advocate familiar with LGBTQ+ issues.
Rural seniors and families
- Transportation: Ask your AAA about volunteer driver programs and Section 5310-funded rides. ADOT Section 5310 overview: https://azdot.gov/planning/transit-programs-and-grant-administration/section-5310-enhanced-mobility-seniors-and
- Telehealth: Many AHCCCS and Medicare plans cover telehealth visits. If internet is limited, ask about phone visits. Arizona Telemedicine Program (providers and connectivity resources): https://telemedicine.arizona.edu/
- Food and home supports: Your AAA can connect you to home-delivered meals, in-home aides, and caregiver respite if available locally. If services are limited, ask about waitlists and priority criteria.
- Utilities: Rural electric co-ops often have their own assistance funds. Call your utility and check LIHEAP and WAP links above.
Reality check: Rural areas can have fewer providers and longer wait times. Apply early, keep paperwork, and use multiple help lines (AAA + 2‑1‑1 + your health plan).
How to apply (documents and steps)
- Gather documents:
- Photo ID, Social Security number
- Proof of Arizona residency (mail, lease, utility bill)
- Income proof (award letters, pay stubs), bank statements
- Medical records (for disability/ALTCS), list of medications
- Medicare/insurance cards
- Apply online when possible:
- AHCCCS/ALTCS/SNAP: https://www.healthearizonaplus.gov/
- Answer phone calls:
- Agencies may call from blocked or unfamiliar numbers. If you miss a call, call back quickly.
- Save copies:
- Keep a folder with everything you submit and all letters you receive. Note dates.
- Get help:
- SHIP for Medicare: https://des.az.gov/services/older-adults/state-health-insurance-assistance-program-ship
- Your local AAA (see tables below)
- Legal aid for denials or appeals: https://www.azlawhelp.org/
Program snapshots (what they are, how they help)
| Program | Summary (3–5 sentences) |
|---|---|
| AHCCCS | Arizona’s Medicaid program. Covers medical, behavioral health, and prescriptions for eligible residents. Many seniors with limited income qualify; those with Medicare may get help with premiums and costs through Medicare Savings Programs. Apply via Health-e-Arizona Plus. |
| ALTCS | Long-term care under AHCCCS. Provides nursing home care or Home and Community-Based Services like personal care, homemaker help, and adult day health. Requires medical and financial eligibility. A case manager coordinates your services. |
| SNAP | Federal nutrition program providing monthly benefits on an EBT card to buy food. In Arizona, applications and case management run through the Department of Economic Security (DES). Benefit level depends on household size, income, and expenses. |
| LIHEAP | Federal program that helps with heating/cooling bills. In Arizona, DES administers LIHEAP with local partners. Funding is limited; apply early. |
| SHIP | Free, unbiased Medicare counseling run through Arizona DES and Area Agencies on Aging. Helps you compare plans, check Medicare Savings Program eligibility, and understand drug coverage. Appointments can be phone or in person. |
Sources: AHCCCS, DES, ADOH, Medicare.gov (linked throughout).
Resources by region (Area Agencies on Aging)
Arizona’s AAAs are your best local starting point for meals, caregiver support, benefits counseling, in-home services, and more. Call your region or visit the link.
| Region | Area Agency on Aging | Website |
|---|---|---|
| Region 1 (Maricopa County/Phoenix metro) | Area Agency on Aging, Region One | https://www.aaaphx.org/ |
| Region 2 (Pima County/Tucson area) | Pima Council on Aging (PCOA) | https://pcoa.org/ |
| Region 3 (Northern AZ: Coconino, Yavapai, Navajo, Apache) | Northern Arizona Council of Governments (NACOG) AAA | https://nacog.org/ (select Aging) |
| Region 4 (Western AZ: Mohave, La Paz, Yuma) | Western Arizona Council of Governments (WACOG) AAA | https://www.wacog.com/ |
| Region 5 (Pinal & Gila Counties) | Pinal-Gila Council for Senior Citizens (PGCSC) | https://www.pgcsc.org/ |
| Region 6 (Southeastern AZ: Cochise, Graham, Greenlee, Santa Cruz) | SouthEastern Arizona Governments Organization (SEAGO) AAA | https://www.seago.org/aaa |
| Region 7 (Tribal communities) | Inter Tribal Council of Arizona (ITCA) AAA | https://itcaonline.com/area-agency-on-aging/ |
| Region 8 (Navajo Nation) | Contact Navajo Nation aging services via Navajo Nation Department of Health | https://www.ndoh.navajo-nsn.gov/ (see Aging/Long-Term Care resources) |
Tip: If you are not sure which region you’re in, call 2‑1‑1 Arizona: https://www.211arizona.org/ for a warm handoff.
City highlights (examples)
- Phoenix metro (Maricopa): Valley Metro paratransit: https://www.valleymetro.org/accessibility/ada-paratransit; Maricopa County Valuation Freeze info: https://mcassessor.maricopa.gov/valuation_protection_option.php
- Tucson/Pima County: PCOA services: https://pcoa.org/; Sun Van paratransit: https://www.suntran.com/paratransit
- Yuma/Mohave/La Paz (WACOG region): WACOG AAA: https://www.wacog.com/; check utility help via LIHEAP and local providers (DES link above)
- Flagstaff/Coconino, Prescott/Yavapai, Winslow/Navajo (NACOG region): NACOG AAA: https://nacog.org/
These are examples; for other cities and towns, start with your AAA and 2‑1‑1 Arizona.
Financial safety and consumer protection
- Arizona Attorney General — Consumer Scams and Complaints: https://www.azag.gov/consumer
- Federal Trade Commission (identity theft): https://www.identitytheft.gov/
- Social Security scam alerts: https://www.ssa.gov/scam/
Reality check: Government agencies don’t ask for gift cards or threaten arrest over the phone. Hang up and call the official number listed on the agency website.
Frequently asked questions (Arizona-specific)
Q: What’s the difference between AHCCCS and ALTCS?
- AHCCCS is Medicaid health coverage. ALTCS is Medicaid long-term care for people who need daily help at home or in a facility and meet medical and financial rules. Start at AHCCCS Members: https://www.azahcccs.gov/Members/ and ALTCS: https://www.azahcccs.gov/ALTCS/
Q: I have Medicare and a small income. Can Arizona help with premiums?
- You may qualify for a Medicare Savings Program (QMB, SLMB, or QI) through AHCCCS. These programs can pay your Part B premium and sometimes other costs. Ask SHIP to screen you: https://des.az.gov/services/older-adults/state-health-insurance-assistance-program-ship
Q: Where can I get meals delivered to my home?
- Contact your Area Agency on Aging (AAA) for home-delivered meals in your county. See AAA contacts above. If you need immediate food, check CSFP and 2‑1‑1 Arizona (links above).
Q: I use oxygen and power bills are high. Any help?
- Apply for LIHEAP (DES): https://des.az.gov/services/basic-needs/energy-assistance. Also check your utility’s medical equipment or critical care programs (APS, SRP, TEP; links above). Ask your doctor for documentation if required.
Q: How do I report abuse in a nursing home or assisted living?
- Call the Arizona Long-Term Care Ombudsman: https://des.az.gov/services/older-adults/long-term-care-ombudsman. If someone is in danger, call 911. For abuse in the community, report to APS: https://des.az.gov/services/aging-and-adult/aps
Q: Is there a property tax break for seniors in Arizona?
- Yes. The Property Tax Refund Credit (Form 140PTC) is available to certain low-income seniors or people with disabilities: https://azdor.gov/forms/tax-credits-forms/property-tax-refund-credit-form-140ptc. Counties may offer the Senior Valuation Protection option (“freeze”) if you meet age and income rules; see your county assessor (example links above).
Q: I live on tribal land. Can I get AHCCCS and use IHS?
- Yes, many tribal members use the American Indian Health Program (AIHP) under AHCCCS and receive care at IHS or tribally operated facilities. Learn more: https://www.azahcccs.gov/AmericanIndians/. Ask your tribal benefits office for help applying.
Q: Is the Affordable Connectivity Program (ACP) still available?
- The ACP ended due to lack of funding. Check FCC updates: https://www.fcc.gov/acp and apply for Lifeline if eligible: https://www.lifelinesupport.org/
Q: I need a ride to the doctor and I’m not on AHCCCS.
- Check ADA paratransit in your city (Phoenix Valley Metro; Tucson Sun Van). If you live in a rural area, ask your AAA about Section 5310-funded rides and volunteer driver programs. Links above.
Q: Can I get help appealing a benefits denial?
- Yes. Contact legal aid (AZLawHelp.org directory: https://www.azlawhelp.org/) and ask your AAA for advocacy support. Many programs have short appeal deadlines; act quickly.
Additional tips and reality checks
- Keep a benefits binder: Copies of IDs, award letters (Social Security, pensions), bank statements, medical records, and a call log with dates and names.
- Set reminders: Many programs require renewals. Missing a renewal can cause a lapse in benefits.
- Use authorized reps: If paperwork is overwhelming, you can authorize someone you trust to help you manage benefits with the agency’s form.
- Watch for waiting lists: Meals, home care, and housing can have waitlists. Get on lists early and keep contact info updated.
- Coordinate benefits: If you have Medicare, apply for Medicare Savings Programs and Extra Help (Part D) through Social Security or AHCCCS; SHIP can help.
Source links (official and well-established)
- AHCCCS (Arizona Medicaid): https://www.azahcccs.gov/
- Health-e-Arizona Plus (apply for AHCCCS/ALTCS/SNAP): https://www.healthearizonaplus.gov/
- DES — Adult Protective Services: https://des.az.gov/services/aging-and-adult/aps
- DES — SNAP: https://des.az.gov/services/basic-needs/food-assistance/snap
- DES — CSFP (Senior Food Boxes): https://des.az.gov/services/basic-needs/food-assistance/commodity-supplemental-food-program-csfp
- DES — Energy Assistance (LIHEAP): https://des.az.gov/services/basic-needs/energy-assistance
- DES — SHIP (Medicare counseling): https://des.az.gov/services/older-adults/state-health-insurance-assistance-program-ship
- 2-1-1 Arizona: https://www.211arizona.org/
- Arizona Department of Housing (WAP, housing programs): https://housing.az.gov/
- Arizona Department of Revenue — Property Tax Refund Credit (140PTC): https://azdor.gov/forms/tax-credits-forms/property-tax-refund-credit-form-140ptc
- Arizona MVD — Disabled Placards/Plates: https://azdot.gov/motor-vehicles/plates-and-placards/disabled-placards-and-plates
- Medicare.gov: https://www.medicare.gov/
- Social Security Administration: https://www.ssa.gov/
- Arizona Department of Veterans’ Services: https://dvs.az.gov/
- Inter Tribal Council of Arizona AAA: https://itcaonline.com/area-agency-on-aging/
- AIHP (AHCCCS): https://www.azahcccs.gov/AmericanIndians/
- AzTAP: https://aztap.org/
- ACDHH AzTEDP: https://www.acdhh.org/technology/aztedp/
- Arizona AG — Consumer Protection: https://www.azag.gov/consumer
- AZLawHelp.org: https://www.azlawhelp.org/
- Valley Metro Paratransit: https://www.valleymetro.org/accessibility/ada-paratransit
- Sun Van Paratransit: https://www.suntran.com/paratransit
- ADOT Section 5310 program: https://azdot.gov/planning/transit-programs-and-grant-administration/section-5310-enhanced-mobility-seniors-and
- APS Assistance Programs: https://www.aps.com/en/Residential/Account-Services/Assistance-Programs
- SRP Discounts: https://www.srpnet.com/account/discounts
- TEP Assistance: https://www.tep.com/assistance/
- Arizona LTC Ombudsman: https://des.az.gov/services/older-adults/long-term-care-ombudsman
- Arizona Advance Directive Registry (AZSOS): https://azsos.gov/services/advance-directives
Small how-to tables (print-friendly)
Health coverage options (at a glance)
| If you have… | Look into | Why |
|---|---|---|
| No insurance | AHCCCS | Full medical coverage if eligible |
| Medicare only | Medicare Savings Programs + Part D review with SHIP | May lower monthly costs and drug copays |
| Medicare + limited income and need help with daily activities | ALTCS | Long-term care at home or facility if medically/financially eligible |
Food programs (at a glance)
| Need | Program | Contact |
|---|---|---|
| Monthly grocery help | SNAP | https://des.az.gov/services/basic-needs/food-assistance/snap |
| Monthly food box for seniors | CSFP | https://des.az.gov/services/basic-needs/food-assistance/commodity-supplemental-food-program-csfp |
| Meals delivered or at senior centers | AAA Nutrition | Call your AAA (see table above) |
Energy and utilities (at a glance)
| Utility type | Program | Link |
|---|---|---|
| Power (any provider) | LIHEAP | https://des.az.gov/services/basic-needs/energy-assistance |
| APS customers | Energy Support & Medical Equipment | https://www.aps.com/en/Residential/Account-Services/Assistance-Programs |
| SRP customers | Economy Price Plan & Medical Discount | https://www.srpnet.com/account/discounts |
| TEP customers | Assistance Programs | https://www.tep.com/assistance/ |
| Home efficiency | Weatherization (ADOH) | https://housing.az.gov/general-public/weatherization-assistance-program-wap |
Practical examples (how this works in real life)
- Example 1: A 72-year-old in Mesa on Medicare with high drug costs. They called SHIP (link above), switched to a plan that covered their medications, and applied for a Medicare Savings Program through AHCCCS to help with premiums. They also applied for SNAP to ease grocery costs via Health‑e‑Arizona Plus.
- Example 2: A caregiver in Yavapai County for an 80-year-old with mobility issues. They contacted NACOG AAA (link above) and got home-delivered meals and caregiver respite. They also started an ALTCS application after the doctor confirmed the need for daily help.
- Example 3: A 68-year-old in Tucson using a CPAP and paying high summer bills. They applied for LIHEAP (DES link), enrolled in TEP’s assistance program (link above), and received a home energy assessment through Weatherization (ADOH link).
These examples are typical of how programs fit together; specific outcomes depend on eligibility and funding.
Disclaimer
Program rules, income/resource limits, funding levels, and application processes change. Always verify details with the agency or program website linked in this guide. This guide is for general information and is not legal, tax, or medical advice.
About This Guide
by the GrantsForSeniors.org Editorial Team
The GrantsForSeniors.org editorial team has been building benefit and assistance resources for seniors nationwide since 2020. We research programs across all 50 states by reviewing government websites, checking agency updates, and gathering information from available sources.
Our Commitment to You:
- Experience & Expertise: The information in this guide is compiled and reviewed by a team with experience in senior services and financial aid programs. We are committed to sharing our knowledge to help you find the support you need.
- Authority & Trust: We rely on verified sources, including government agencies, non-profit organizations, and official program websites, to ensure the accuracy of our content. Our goal is to be a trusted authority you can rely on for credible information.
- Clarity & Accessibility: We understand that seeking financial assistance can be challenging. This guide is designed to be clear and easy to understand, breaking down complex topics into actionable steps.
While we work hard to provide the most accurate information available, please note that program details and eligibility requirements can change. We recommend always checking with the official program source or agency website for the most current information, as we are not official agencies but rather compile available information.
- Last Updated: August 2025
- Sources Verified: August 2025
- Next Review: February 2026
If you find outdated information, discover new resources, or have questions, please contact us at info@grantsforseniors.org. We’re here to help seniors find resources that can make a real difference in their daily lives.
