Area Agencies on Aging in Delaware

Delaware’s approach to aging services differs from most states because it does not have multiple Area Agencies on Aging (AAAs). Instead, the Delaware Division of Services for Aging and Adults with Physical Disabilities (DSAAPD) serves as the single designated AAA for the entire state. This centralized system ensures uniform service delivery across all three counties: New Castle, Kent, and Sussex.

Structure of Aging Services in Delaware

• Single Statewide AAA: Unlike most states with multiple regional AAAs, Delaware operates under a state-administered model.
• Oversight by DSAAPD: The Delaware Department of Health and Social Services (DHSS) oversees the Division of Services for Aging and Adults with Physical Disabilities (DSAAPD), which manages all federally funded programs for older adults.
• Direct Service Provision: In addition to coordinating services, Delaware’s AAA provides some services directly, such as case management and home-delivered meals.
• Comprehensive Support Services:
  • Caregiver support programs
  • Home- and community-based services (transportation, home modifications, personal care)
  • Long-term care options counseling
  • Elder abuse prevention
  • Medicare counseling through the State Health Insurance Assistance Program (SHIP)

Comparison with Other States

Similarities:

1. Federal Guidelines and Funding: Like all AAAs nationwide, Delaware’s system follows Older Americans Act (OAA) mandates and receives funding from the Administration for Community Living (ACL).
2. Core Services: The types of services offered (nutrition programs, transportation, case management) are consistent with those provided by AAAs across the U.S.
3. Local Partnerships: Delaware’s AAA collaborates with community organizations, senior centers, and nonprofits, just as regional AAAs do in other states.

Differences:

1. Single vs. Multiple AAAs:
   • Most states have multiple AAAs, each serving a specific geographic region.
   • Delaware has one statewide AAA, which allows for consistent policies and streamlined administration.
2. State-Controlled Service Delivery:
   • In many states, regional AAAs contract services out to local organizations.
   • In Delaware, the state directly provides some services while contracting others.
3. Smaller Geographic Area:
   • Larger states, like California or Texas, need multiple AAAs to address regional diversity and rural service gaps.
   • Delaware’s small size allows a single agency to effectively manage aging services statewide.

Conclusion

Delaware’s state-administered AAA model provides a centralized, streamlined approach to aging services. While it differs from the regional AAA structures in most states, this system ensures uniform service access, consistent policy implementation, and direct oversight. However, it may lack the local flexibility that regional AAAs in other states have to tailor services to specific community needs.

Delaware’s Division of Services for Aging and Adults with Physical Disabilities (DSAAPD) operates as the state’s sole Area Agency on Aging (AAA), providing services across all three counties: New Castle, Kent, and Sussex. The main administrative office is located in New Castle County, with additional contact points available for residents statewide.

Main Administrative Office:

• Address: Main Administration Building, First Floor Annex, 1901 N. DuPont Highway, New Castle, DE 19720
• Phone: 1-800-223-9074
• TDD: 302-424-7141
• Email: delawareadrc@delaware.gov
• Website: dhss.delaware.gov

For assistance, Delaware residents can also contact the Delaware Aging & Disability Resource Center (ADRC):

• Phone: 1-800-223-9074
• Email: delawareadrc@delaware.gov
• Website: delawareadrc.com

While DSAAPD’s main office is in New Castle, services are accessible to residents in Kent and Sussex counties through various local providers and partnerships. For specific services or local assistance, it’s recommended to contact the ADRC or visit the DSAAPD website to find resources tailored to your county.

Agency Name	Phone	Address	Website	City	Zip	Served Counties/Regions
Delaware Aging & Disability Resource Center	1-800-223-9074	N/A	DelawareADRC.com	N/A	N/A	Statewide
Division of Services for Aging and Adults with Physical Disabilities	1-800-223-9074	N/A	dhss.delaware.gov	N/A	N/A	Statewide