Area Agencies on Aging in Idaho

Complete Guide to Area Agencies on Aging in Idaho (2025)

Last updated: August 2025

If You Need Emergency Help

Call 911 immediately if you or someone you know is in immediate danger, experiencing a medical emergency, or being abused or neglected.

For urgent aging or disability assistance:

• Idaho Crisis & Suicide Hotline: 988 – 24/7 mental health crisis support (208 area code callers get Idaho-specific resources)
• Adult Protective Services Hotline: 855-552-7096 – Report elder abuse, neglect, or exploitation
• Crisis Text Line: Text HOME to 741741 – Free, confidential support
• Veterans Crisis Line: 1-800-273-8255 (Press 1) – Specialized support for veterans

For immediate food assistance:

• Contact your local Area Agency on Aging for emergency food programs
• 211 Idaho – Dial 2-1-1 for local emergency resources
• Idaho Foodbank: 208-336-9643 – Emergency food assistance

Key Takeaways

• Idaho has 6 Area Agencies on Aging (AAAs) serving all 44 counties across the state
• All basic services are free or low-cost for seniors 60+ and people with disabilities of any age
• No single statewide hotline – contact your regional AAA directly based on your county
• Each AAA also serves as an Aging & Disability Resource Center (ADRC) – your local hub for comprehensive help
• No income requirements for basic information and assistance services
• All AAAs provide home-delivered meals, transportation, legal help, and Medicare counseling
• Idaho’s Aged & Disabled (A&D) Waiver can help you stay in your home instead of moving to a nursing facility
• Personal direction option available – you can hire family members (except spouses) as paid caregivers

What Are Area Agencies on Aging?

Area Agencies on Aging (AAAs) are regional organizations that coordinate and provide essential services for older adults and people with disabilities throughout Idaho. Established under the federal Older Americans Act in 1973, these agencies form the foundation of Idaho’s aging services network.

Think of your local AAA as your community’s aging services headquarters. They don’t just provide direct services – they also plan, coordinate, and fund programs throughout their service area. Each AAA covers multiple counties and partners with local nonprofits, government agencies, and community organizations to deliver services in your community.

All of Idaho’s AAAs also function as Aging & Disability Resource Centers (ADRCs), meaning you can contact any AAA for help with aging, disability, or caregiving questions, regardless of your age or income level. This “one-door” approach makes it easier to find the right resources.

The Idaho Commission on Aging oversees all AAAs in the state and provides funding through federal, state, and local sources. Each AAA develops a comprehensive area plan that identifies local needs and outlines strategies to address them.

Idaho’s 6 Area Agencies on Aging: Complete Directory

Note: Contact information may change. Always verify current details by calling your local AAA directly.

Core Services Provided by Idaho AAAs

Information and Assistance

Every AAA provides free information and assistance to help you navigate available services and benefits. Trained staff members can help with:

• Understanding available programs and services in your area
• Determining eligibility requirements for different programs
• Completing applications for benefits and services
• Making referrals to other agencies and organizations
• Providing benefits counseling for Medicare, Medicaid, and other programs

This service is available to anyone who contacts the AAA – no eligibility requirements or fees apply.

Nutrition Programs

Idaho AAAs operate comprehensive nutrition programs designed to combat food insecurity among older adults while providing opportunities for social engagement.

Congregate Meals: Nutritious, hot meals served at senior centers, community centers, churches, and other gathering places throughout Idaho. These programs offer more than just food – they provide opportunities to socialize, participate in activities, and learn about other services. Meals typically have a suggested donation of $3-6 for seniors 60+, but no one is turned away for inability to pay.

Home-Delivered Meals (Meals on Wheels): For seniors who have difficulty shopping for groceries or preparing meals, AAAs coordinate home-delivered meal programs. Trained volunteers deliver hot or frozen meals directly to your home, usually 1-5 days per week depending on need and funding. Priority is given to seniors who are homebound, lack informal support, or are at nutritional risk.

Commodity Supplemental Food Program (CSFP): Some AAAs help distribute monthly food boxes through this USDA program for low-income seniors 60+. The boxes include nutritious foods like canned fruits and vegetables, pasta, rice, and cereal.

Transportation Services

Transportation barriers often prevent seniors from accessing healthcare, shopping, and social activities. Idaho AAAs address this critical need through various programs:

Medical Transportation: Priority service for getting to medical appointments, dialysis, physical therapy, and other health-related trips. Services may include AAA-operated vehicles with trained drivers, partnerships with local transit systems, or voucher programs for taxi services.

General Transportation: Scheduled transportation for shopping, banking, social visits, and other essential activities. Service availability varies significantly between urban and rural areas, with rural communities often having more limited options.

Volunteer Driver Programs: Many AAAs coordinate volunteer driver programs where community volunteers use their own vehicles to transport seniors. These programs are especially important in rural areas where other transportation options are limited.

Important Note: Transportation services often have capacity limits and may require advance booking of 2-7 days. Same-day transportation is typically only available for medical emergencies.

Legal Assistance

AAAs provide free legal help for seniors 60+ in civil (non-criminal) matters that affect their health, safety, and financial security. Common legal issues include:

• Medicare and Medicaid disputes and appeals
• Social Security benefit problems
• Housing issues (landlord-tenant disputes, home maintenance problems)
• Consumer protection (scams, fraud, identity theft)
• Basic estate planning (wills, advance directives, power of attorney)
• Family law matters affecting seniors
• Public benefit applications and appeals

Legal assistance is provided by staff attorneys or volunteer lawyers through partnerships with Idaho Legal Aid and other organizations.

Medicare and Insurance Counseling

AAAs provide State Health Insurance Assistance Program (SHIP) counseling to help seniors understand Medicare options and resolve insurance problems. Services include:

• Medicare enrollment assistance during open enrollment periods
• Medicare Supplement (Medigap) plan comparisons
• Medicare Part D prescription drug plan selection and reviews
• Medicare Advantage plan evaluations
• Appeal assistance for denied claims
• Help understanding Medicare statements and bills
• Assistance with Medicare Extra Help programs

All counseling is completely unbiased – counselors don’t sell insurance and receive no commissions on your decisions.

Case Management and Care Coordination

For seniors with complex needs, AAAs provide case management services to help coordinate multiple services and benefits. Case managers work with you to:

• Conduct comprehensive assessments of your needs
• Develop personalized care plans
• Connect you with appropriate services and providers
• Monitor your situation and adjust services over time
• Advocate on your behalf with service providers and agencies
• Help navigate the healthcare and social services systems
• Coordinate with family members and informal caregivers

Family Caregiver Support

Idaho AAAs operate National Family Caregiver Support Programs that provide assistance to family members caring for older adults. Services include:

Information and Education: Training workshops on caregiving techniques, stress management, understanding chronic conditions, and recognizing when to seek professional help.

Counseling and Support Groups: Individual counseling sessions and peer support groups to help caregivers cope with the emotional and practical challenges of caregiving.

Respite Care: Temporary care services that give family caregivers a break from their caregiving responsibilities. This might include in-home companions, adult day programs, or short-term residential care.

Supplemental Services: Limited funding for services not covered by other programs, such as home modifications, assistive devices, emergency response systems, or caregiver training materials.

Idaho Medicaid Waiver Programs Through AAAs

Idaho offers several Medicaid waiver programs that help eligible seniors and people with disabilities receive care in their homes and communities instead of nursing facilities. AAAs often serve as entry points and information sources for these programs.

Aged and Disabled (A&D) Waiver

Idaho’s A&D Waiver is the state’s primary home and community-based services program for seniors and adults with disabilities. It provides comprehensive services for people who would otherwise need nursing home care.

Services Include:

• Personal care assistance (bathing, dressing, medication management)
• Homemaker services (light housekeeping, meal preparation, laundry)
• Home-delivered meals
• Adult day health programs
• Skilled nursing services
• Respite care for family caregivers
• Companion services
• Non-medical transportation
• Home modifications and accessibility adaptations
• Specialized medical equipment and supplies
• Personal emergency response systems
• Chore services (minor home repairs, yard work)

Eligibility Requirements:

• Must be Idaho Medicaid eligible
• Must need a nursing facility level of care
• Must choose to receive services at home or in the community instead of in a nursing facility
• Financial limits (2025): $2,000 in countable assets for individuals, income under $2,921/month
• Age requirements: 65+ or 18-64 with disabilities

Important Reality: The A&D Waiver has approximately 15,000 enrollment slots statewide and often has a waiting list. Once you apply, it may take 6-18 months or longer to receive services. However, you can apply anytime and applications are processed in order received.

Personal Direction Option

The A&D Waiver includes a personal direction option that allows participants to have more control over their care by hiring, training, and managing their own caregivers.

How It Works:

• You receive a budget for specific personal care services
• You can hire almost anyone as your caregiver, including family members (spouses are not eligible)
• A financial management agency handles payroll, taxes, and other employment responsibilities
• You have more flexibility in when and how services are provided
• You maintain control over your care while receiving professional support

Aid to the Aged, Blind, and Disabled (AABD) Medicaid

Idaho’s AABD Medicaid provides basic healthcare coverage and some long-term care services to financially needy Idaho residents who are aged (65+), blind, or disabled and live in the community.

Key Features:

• Entitlement program – no waiting list for eligible applicants
• Provides basic healthcare coverage through Medicaid
• Includes Personal Care Services Program for assistance with daily activities
• Lower asset limits than A&D Waiver
• More limited services than A&D Waiver but faster access

Special Population Services

Rural Seniors and Families

Idaho’s vast rural areas present unique challenges for senior services. AAAs have adapted their services to meet rural needs through innovative approaches:

Rural-Specific Adaptations:

• Mobile service delivery bringing services directly to remote communities
• Extended volunteer driver programs for long-distance medical trips
• Telecommunication services including phone check-ins and virtual support groups
• Partnerships with faith-based organizations and community groups
• Flexible service delivery schedules to accommodate weather and distance
• Coordination with tribal communities for culturally appropriate services

Challenges to Expect in Rural Areas:

• Longer wait times for services due to distance and limited providers
• Less frequent transportation options requiring advance planning
• Fewer dining sites for congregate meals, more reliance on home-delivered meals
• Limited internet access affecting access to online services and telehealth
• Provider shortages for specialized in-home services
• Weather-related service disruptions during winter months

Veteran Seniors

Idaho has a significant veteran population, and AAAs coordinate with the Idaho Division of Veterans Services and VA Medical Centers to ensure veterans receive all earned benefits.

Veteran-Specific Services:

• Help applying for VA benefits and healthcare enrollment
• Transportation coordination to VA medical appointments in Boise
• Assistance with VA pension and disability claim applications
• Connection to VA home and community-based services
• Honor guard and burial assistance coordination
• Support for family caregivers of veterans

Key Resources:

• Idaho Division of Veterans Services: 208-780-1300
• Boise VA Medical Center: 208-422-1000
• County Veterans Service Officers available statewide
• Veterans Crisis Line: 1-800-273-8255 (Press 1)

Native American Seniors

Idaho is home to the Shoshone-Bannock tribes and other Native American communities. While Idaho doesn’t have specific tribal AAA services, resources are available:

Shoshone-Bannock Tribes:

• Operates their own senior nutrition and transportation programs
• Provides cultural programming for tribal elders
• Offers health services through tribal health programs
• Contact: 208-238-3700

Other Native American Resources:

• National Indian Council on Aging: 505-292-2001
• Native Elder Service Locator: eldercare.acl.gov
• Local AAAs serve tribal members and can help access culturally appropriate services

LGBTQ+ Seniors

Idaho AAAs are committed to providing non-discriminatory services to LGBTQ+ seniors, though specialized programs are limited.

What to Expect:

• All AAA staff receive training on serving diverse populations
• Services cannot be denied based on sexual orientation or gender identity
• Complaint processes available if discrimination occurs
• Partnerships with supportive organizations where available
• Confidential services respecting privacy concerns

Resources:

• SAGE National LGBTQ+ Elder Hotline: 1-877-360-5428
• Local PFLAG chapters may offer senior-specific programming
• National resources available through AAA referrals

Seniors with Disabilities

All Idaho AAAs serve people with disabilities regardless of age, not just seniors. Services are designed to promote independence and community integration.

Disability-Specific Services:

• Assistive technology assessments and training
• Home modifications for accessibility and safety
• Transportation with wheelchair accessibility when available
• Independent living skills training and support
• Benefits counseling for disability programs (SSDI, SSI)
• Advocacy for disability rights and reasonable accommodations

How to Access Services

Step 1: Contact Your Local AAA

Unlike some states, Idaho doesn’t have a single statewide hotline. Instead, contact your local AAA directly based on your county of residence (see directory above). Most AAAs have both local and toll-free numbers available Monday-Friday during business hours.

Step 2: Initial Phone Screening

AAA staff will ask basic questions about:

• Your age and county of residence
• What type of assistance you’re seeking
• Your current living situation and safety concerns
• Whether you have urgent or immediate needs
• Basic information about your support system
• General financial information for certain programs

This initial conversation typically takes 10-20 minutes and helps staff understand how to best assist you.

Step 3: Comprehensive Assessment (If Needed)

For ongoing services like case management or waiver programs, you may need a more detailed assessment. This could happen:

• Over the phone for straightforward services
• In person at the AAA office
• In your home for complex situations or mobility issues
• Via video call where technology permits

Assessments evaluate your:

• Physical and cognitive abilities
• Safety concerns and environmental hazards
• Social support system and family involvement
• Financial resources and insurance coverage
• Service preferences and cultural considerations

Step 4: Service Planning and Implementation

Based on your assessment, AAA staff will:

• Explain available services and programs in detail
• Help you complete applications for relevant benefits
• Develop a comprehensive service plan if needed
• Make referrals to other agencies and providers
• Schedule and coordinate ongoing services
• Provide follow-up to ensure services are working

Step 5: Ongoing Support and Monitoring

AAAs provide continued support through:

• Regular check-ins with case managers
• Annual reassessments for waiver programs
• Help accessing new services as needs change
• Advocacy when problems arise with service providers
• Updates on new programs and benefit changes

Costs and Financial Assistance

Free Services

These services are available at no cost to eligible participants:

• Information and assistance
• Benefits counseling (Medicare, Medicaid, Social Security)
• Legal consultations and brief services
• Case management services
• Family caregiver support and education
• Adult protective services investigations

Suggested Donation Services

These services typically have suggested donations but you cannot be denied for inability to pay:

• Congregate meals ($3-6 suggested donation)
• Transportation ($2-5 suggested donation per trip)
• Home-delivered meals ($3-6 suggested donation per meal)
• Some respite care services

Income-Based Services

Some services use sliding fee scales based on your income and ability to pay:

• Extended in-home care services
• Adult day programs
• Long-term respite care
• Home modifications beyond basic safety

Insurance and Medicaid Coverage

Many services can be covered by:

• Medicaid (including A&D Waiver and AABD programs)
• Medicare (for medically necessary services)
• Private insurance and Medicare supplements
• Veterans benefits through VA programs
• Other state and federal assistance programs

Financial Reality: Even free services have limited funding, which means:

• You may be placed on waiting lists for popular services
• Services may be reduced during state budget cuts
• You might receive less service than you’d prefer
• Donations and volunteer support help programs serve more people

Quality and Accountability

Program Standards and Oversight

All Idaho AAAs must meet federal and state standards for:

• Staff qualifications and ongoing training requirements
• Service quality and safety protocols
• Financial management and accountability
• Non-discrimination policies and practices
• Confidentiality protections and privacy rights

Monitoring and Evaluation

AAAs are monitored by:

• The Idaho Commission on Aging through regular reviews
• Federal Administration for Community Living oversight
• Independent financial auditors
• Consumer advisory councils with community representation
• Local governing boards and elected officials

Complaint Process and Your Rights

If you have concerns about services:

1. Talk to your service provider first – Many issues can be resolved quickly at the direct service level
2. Contact the AAA Program Director – Each AAA has established complaint procedures
3. Call the Idaho Commission on Aging – 208-334-3833 for state-level review
4. Contact the Long-Term Care Ombudsman – Through your local AAA for nursing home and assisted living complaints

Your Rights as a Service Recipient

You have the right to:

• Be treated with dignity, respect, and cultural sensitivity
• Receive services without discrimination based on race, religion, gender, sexual orientation, or disability
• Have your personal and medical information kept confidential
• Participate actively in decisions about your care and services
• File complaints without fear of retaliation or service termination
• Receive services that meet established professional standards
• Appeal decisions about your eligibility or service levels

Resources by Region

Frequently Asked Questions (FAQs)

Do I need to meet income requirements to get help from an AAA?

Not for basic services. Information and assistance, Medicare counseling, and legal consultations are available to anyone regardless of income. Some ongoing services like meals and transportation have suggested donations but you cannot be denied for inability to pay. Only certain programs like Medicaid waivers have strict income limits.

What if I live in a very remote area of Idaho?

AAAs have adapted to serve Idaho’s remote areas through mobile services, extended volunteer driver programs, and telehealth options. While services may be less frequent than in urban areas, AAAs prioritize reaching isolated seniors. Contact your regional AAA to discuss specific options for your location – they often have creative solutions for remote service delivery.

Can I hire my adult child as a paid caregiver through Idaho programs?

Yes, through the Personal Direction option of the A&D Waiver, you can hire family members including adult children as paid caregivers for certain services. Spouses cannot be hired, but other family members can if they meet background check requirements. A financial management agency handles all payroll and tax responsibilities.

How long are the waiting lists for Idaho’s A&D Waiver?

Waiting times vary by region and individual circumstances, but typically range from 6-18 months. However, certain populations get priority including those being discharged from hospitals or nursing homes, and those in crisis situations. You can apply anytime and should apply as early as possible since applications are processed in order received.

What happens to my services if I move between Idaho counties?

Services don’t automatically transfer when you move to a different AAA service area. You’ll need to contact the AAA in your new county to reestablish services. However, your assessment information and service history can usually be shared between AAAs to speed up the process. It’s best to notify both your current and new AAA before moving if possible.

Are services available in languages other than English?

Yes, all AAAs are required to provide interpretation services for non-English speakers at no charge. Spanish interpretation is most commonly available given Idaho’s Hispanic population, but other languages can be arranged with advance notice. Some AAAs also have bilingual staff members.

Can I still get AAA services if I live in assisted living?

You can access some AAA services while living in assisted living, including information and assistance, benefits counseling, legal help, and Medicare counseling. However, many direct care services aren’t available since the assisted living facility is expected to provide personal care. AAA case managers can help coordinate services that complement what your facility provides.

How do Idaho’s winter weather conditions affect services?

Winter weather can impact service delivery, especially in mountain and rural areas. AAAs have emergency protocols for severe weather including priority delivery of meals to high-risk seniors, check-in calls during storms, and coordination with emergency management. Transportation services may be temporarily suspended during dangerous conditions, but emergency transportation is usually still available.

What if I don’t qualify for Medicaid but need help paying for care?

Even if you don’t qualify for Medicaid, you can still access many AAA services. Some AAAs offer sliding-fee scale programs, and you may qualify for other assistance programs. AAA staff can help you explore all options including veterans benefits, utility assistance programs, and local charitable organizations. They can also help you understand spend-down options that might make you eligible for Medicaid in the future.

Do AAAs help with technology and internet access for seniors?

Many AAAs provide technology assistance including basic computer training, help setting up telehealth appointments, and information about low-cost internet programs for seniors. Some partner with libraries and community colleges to offer technology classes. While not all AAAs provide direct technology support, they can usually refer you to community resources that do.

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Disclaimer

Program details, contact information, and services can change without advance notice. While this guide uses the most current available information as of August 2025, we strongly recommend verifying all details directly with the relevant Area Agency on Aging before making decisions or applying for services.

This guide is for informational purposes only and does not constitute professional legal, medical, or financial advice. Always consult with qualified professionals for advice specific to your situation.

For the most current information, contact:

• Your local Area Agency on Aging (see directory above)
• Idaho Commission on Aging: 208-334-3833
• Idaho Department of Health and Welfare: 211 or 2-1-1

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About This Guide

Researched and Compiled by Grants for Seniors

This guide has been carefully researched using publicly available government resources and official program websites. We systematically review federal and state program information to create comprehensive, accurate guides for older Americans seeking assistance.

Our Sources: All information comes from official sources including federal agency websites (HHS, USDA, SSA, CMS), Idaho state government departments, official program documentation, and verified nonprofit organization resources.

Verification Process: Each program listing undergoes thorough online verification by cross-referencing information across multiple official sources, checking current program status, verifying contact information, and confirming eligibility requirements and service details.

Information Currency: • Last Updated: August 2025 • Sources Verified: August 2025 • Next Review: February 2026

Important Note: Government programs can change without advance notice. While this guide uses the most current available information, we strongly recommend verifying all details directly with program administrators before applying.

Found an Error? If you discover outdated information or additional programs that should be included, please contact us at info@grantsforseniors.org.

Disclaimer: This guide is for informational purposes only and does not constitute professional advice. Always confirm program details with official sources before applying.

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This resource is independently researched to help seniors access available assistance programs.