Benefits and Resources for Disabled Seniors in Ohio

Benefits and Resources for Disabled Seniors in Ohio (2025 Authority Guide)

Last updated: August 2025


Quick Help Box (keep this handy)

If you’re in danger, call 911.

Need Who to contact How they help
Find local help now Call 2-1-1 or visit the 2‑1‑1 Ohio directory 24/7 referrals for food, housing, utility help, and more. Find 2‑1‑1 Ohio
Mental health crisis Dial 988 (Suicide & Crisis Lifeline) 24/7 free, confidential support. About 988
Aging services in your county Ohio Department of Aging Helpline: 1‑866‑243‑5678 Connects you to your local Area Agency on Aging (AAA). Find your AAA
Apply for Medicaid, SNAP, cash assistance Ohio Benefits Portal Apply, upload documents, check status. Benefits.ohio.gov
Medicaid questions Ohio Medicaid Consumer Hotline: 1‑800‑324‑8680 Eligibility, plans, providers. Ohio Medicaid
Report suspected abuse/neglect of an older adult Adult Protective Services (APS) in your county Investigates abuse, neglect, exploitation. APS county contacts
Long‑term care complaints Ohio Long‑Term Care Ombudsman Helps residents in nursing homes, assisted living, and with home care. Contact Ombudsman
Medicare help OSHIIP (free counseling): 1‑800‑686‑1578 Medicare plans, Extra Help, billing issues. Get OSHIIP help
Legal help for Ohioans 60+ Pro Seniors Legal Helpline Free legal advice for many civil issues. Pro Seniors
Disability rights Disability Rights Ohio Legal advocacy, rights in services, accessibility. Disability Rights Ohio

Who this guide is for

This guide focuses on Ohio residents who:

  • Are age 60 or older and living with a disability, or
  • Are younger but on Medicare or SSI/SSDI due to disability and need senior‑style supports (care at home, transportation, benefits counseling), and
  • Want Ohio‑specific steps, offices, and links.

We use plain language and link directly to official sources so you can act right away.


How Ohio organizes help (the three main doors)

Reality check: Programs have eligibility rules, paperwork, and sometimes waitlists. The fastest route is to call your AAA for care needs and use the Ohio Benefits portal for financial/medical benefits, then ask for in‑person help from OSHIIP or a local community action agency if you get stuck.


Step‑by‑step: Getting help without getting lost

  1. Make a simple list of needs
  • Examples: home aide 10 hrs/week, rides to doctor, lower electric bill, easier access to bathroom, help with Medicare bills.
  1. Gather documents most programs ask for
  • Photo ID; Social Security number; proof of Ohio address; Medicare/Medicaid cards; proof of income (award letters, pay stubs); bank statements; proof of disability if not already on SSI/SSDI; list of medications; contact info for your doctor.
  1. Apply through the right door
  1. Ask for an assessment when you need care at home
  • Ohio AAAs evaluate your needs and may connect you to services like personal care, home‑delivered meals, adult day, and caregiver support through programs such as PASSPORT and the Assisted Living Waiver. Source: Ohio Department of Aging – Care & Living.
  1. If denied or delayed, appeal and get help
  • You have the right to a state hearing for Medicaid/SNAP decisions. Learn how here: ODJFS Bureau of State Hearings. You can ask OSHIIP, your AAA, Disability Rights Ohio, or legal aid to help.

Tip: Keep a simple “benefits folder” (paper or a notebook) with copies of your applications, letters, and who you spoke with. It saves time.


Health care and long‑term care in Ohio

Medicare covers doctor and hospital care, but it does not generally pay for ongoing long‑term custodial care. Source: Medicare.gov – Long‑term care. Ohio Medicaid and aging programs can fill gaps.

Key programs at a glance

Program Who it’s for What it does How to apply/learn more
Medicaid for Aged, Blind, or Disabled (ABD) Low‑to‑modest income Ohioans who are 65+ or have a qualifying disability Pays for doctor visits, hospital care, prescriptions, some in‑home and long‑term care services. Apply at Benefits.ohio.gov. Details: Ohio Medicaid.
PASSPORT Home‑ and Community‑Based Services Waiver Older adults who meet nursing‑home level of care but want to live at home Personal care, homemaking, meals, adult day, respite, emergency response systems, care management. Contact your AAA: Find your AAA. Program info: PASSPORT.
Assisted Living Waiver Older adults who need more help but prefer assisted living instead of a nursing home Helps pay for care services in approved assisted living communities (you pay room/board). Ask your AAA or see Assisted Living Waiver.
MyCare Ohio (for some “dual‑eligibles” counties) People with both Medicare and Medicaid living in certain counties Coordinates Medicare and Medicaid benefits, including long‑term services and supports. See counties/plans: MyCare Ohio.
Medicare Savings Programs (QMB/SLMB/QI) People on Medicare with limited income Pays some or all Medicare Part B premiums and may cover deductibles/coinsurance (varies by program). Apply via Benefits.ohio.gov. Info: Ohio Medicare Savings Programs.
Extra Help (Part D) People on Medicare with limited income/resources Lowers prescription drug costs; often automatic if you have Medicaid. Apply with SSA: Extra Help (SSA).
OSHIIP All Ohio Medicare beneficiaries Free, unbiased Medicare counseling by phone or in person. Call 1‑800‑686‑1578 or visit OSHIIP.
Long‑Term Care Ombudsman People in nursing homes, assisted living, or with home care Resolves complaints about care/services and protects rights. Contact Ombudsman.

Reality checks:

  • Waivers can have waitlists. Apply as soon as you think you qualify. Your AAA will tell you about openings and alternatives. Source: Ohio Department of Aging.
  • You’ll need a level‑of‑care assessment for PASSPORT/Assisted Living Waiver. Your AAA handles this.
  • If you’re on both Medicare and Medicaid, coordination can be confusing. Ask OSHIIP or your AAA to review your coverage and options.

Helpful extras:

  • Non‑Emergency Medical Transportation (NEMT) is a Medicaid benefit for rides to covered appointments. Contact your county JFS or see Ohio Medicaid Transportation.
  • Behavioral health services are available statewide. Find local boards/providers via OhioMHAS.

Money, utilities, and property tax relief

Ohio offers several programs to lower monthly costs. Use your local community action agency if you need in‑person help applying. Directory: Ohio Association of Community Action Agencies.

Core financial supports

Program What it does Where to apply/learn more
SNAP (Food Assistance) Monthly funds for groceries on an EBT card. Apply at Benefits.ohio.gov. Program info: ODJFS SNAP.
HEAP (Home Energy Assistance Program) Helps pay heating costs; seasonal crisis programs may cover shut‑off fees. Apply via local community action or online. Info: Ohio HEAP.
PIPP Plus Lowers monthly utility payments based on income if you’re with a regulated utility; consistent payments can reduce old balances. Details: PIPP Plus.
Weatherization (HWAP) No‑cost energy‑saving repairs for eligible households (insulation, air sealing, safety checks). Info and local providers: HWAP.
Homestead Exemption Reduces property tax for eligible homeowners age 65+ or permanently disabled; income limits apply. Learn and apply through your county auditor. Overview: Ohio Homestead Exemption.
Lifeline phone/internet Discount on phone or broadband; check provider availability. Eligibility and application: Lifeline Support (USAC).
STABLE Account (ABLE) Tax‑advantaged savings for people with disabilities whose disability began before age 26 (age 46 in 2026 under federal law changes; check current rules). Does not affect Medicaid/SSI up to limits. Ohio STABLE Account.
Ohio Drug Repository Some pharmacies/clinics can dispense donated, unexpired medications to eligible patients. Program details: Ohio Board of Pharmacy – Drug Repository.

Reality checks:

  • HEAP/PIPP get busy during winter—apply early.
  • Homestead Exemption has an income test (except for certain disability‑related categories). The amount of tax relief varies by county and home value. Source: Ohio Department of Taxation.
  • Lifeline and other telecom discounts change. Always check the current rules at Lifeline Support.

Housing and home support

  • Area Agencies on Aging can help you look at options to remain at home, including PASSPORT services, caregiver help, or moving to assisted living under the Assisted Living Waiver. Start with your AAA: Find your AAA.
  • Housing search: Ohio’s affordable rental search is at Ohio Housing Locator (run in partnership with the Ohio Housing Finance Agency). Agency site: OHFA.
  • Public housing and Housing Choice Vouchers: Apply through your local housing authority. HUD has a directory: Find Ohio Public Housing Agencies.
  • Residential State Supplement (RSS): For adults with disabilities who need a structured setting (like adult care facilities) and have limited income. Program oversight: OhioMHAS – RSS. Ask your county Job and Family Services or AAA about RSS.

Home repairs and accessibility:

  • Weatherization (HWAP) can address energy and some health/safety concerns: HWAP.
  • Some cities/counties offer accessibility modifications using local or federal funds (ramps, grab bars). Start with your AAA and your local community action agency: OACAA Directory.
  • Assistive Technology of Ohio has device loans and an equipment exchange: Assistive Technology of Ohio.

Reality checks:

  • Voucher and subsidized housing waitlists can be long. Get on multiple lists if you can and keep your contact info updated with each housing authority. Source: HUD Ohio.

Food and nutrition for older adults with disabilities

Program What it offers Where to start
Home‑Delivered Meals (Meals on Wheels and others) Hot or frozen meals delivered to your home; special diets sometimes available. Ask your AAA: Find your AAA.
Senior Farmers’ Market Nutrition Program (SFMNP) Coupons for fresh produce from Ohio farmers’ markets for eligible seniors. Program info and seasonal availability: Ohio SFMNP (search “Farmers’ Market”).
Commodity Supplemental Food Program (CSFP) Monthly food boxes for seniors meeting income guidelines. See Ohio provider network via the USDA CSFP state contacts or ask your local foodbank.
SNAP (Food Assistance) Monthly benefits for groceries on EBT. Apply at Benefits.ohio.gov.

Tip: If cooking is difficult, ask about “medically tailored meals” or soft/pureed options through your AAA or waiver care plan.


Transportation and mobility

Service Who it serves How it helps Where to learn more
Medicaid Non‑Emergency Medical Transportation (NEMT) Medicaid members Rides to covered medical appointments. Ohio Medicaid Transportation.
ADA Paratransit (local) People unable to use fixed‑route buses Door‑to‑door rides within service areas. Contact your local transit agency; ADA paratransit is required by federal law. Find mobility managers: Ohio Mobility Management.
Regional rural transit Rural counties and small towns Demand‑response and deviated route services; some same‑day. Start with your county transit or mobility manager: ODOT Public Transit Programs.
GoBus (Appalachian Ohio) Rural intercity routes Affordable, accessible trips connecting rural towns to cities. GoBus Ohio.
Disability placards/plates Drivers/passengers with disabilities Accessible parking permits. Apply through Ohio BMV: Disability placards and plates.
Ohio Relay 7‑1‑1 People who are deaf, hard of hearing, or speech disabled Telephone relay services. Ohio Relay.

Reality checks:

  • Paratransit typically requires an eligibility application and may use pickup windows. Plan ahead and ask about subscription rides for dialysis or frequent appointments.
  • Medicaid NEMT often requires advance scheduling and may have mileage limits. Ask your county scheduler for details.

Safety, legal rights, and protections

Reality checks:

  • Be cautious of unsolicited calls offering “free” medical equipment. Check with your doctor and plan first. Report suspected fraud to Medicare: Medicare fraud.

Inclusive supports

LGBTQ+ seniors

  • OSHIIP and AAAs serve everyone; ask for an LGBTQ‑affirming counselor if you prefer.
  • The LGBT Community Center of Greater Cleveland offers senior programming and support groups: Cleveland LGBT Center.
  • Equitas Health provides LGBTQ‑affirming primary care and behavioral health at locations across Ohio: Equitas Health.
  • National SAGE Hotline for older LGBTQ+ adults: 1‑877‑360‑LGBTQ. SAGE National LGBTQ+ Elder Hotline.

Veteran seniors

  • County Veterans Service Offices help with VA disability claims, healthcare enrollment, and emergency financial assistance: Find your CVSO.
  • Explore VA healthcare, Aid & Attendance (for help with daily activities), and pension programs: U.S. Department of Veterans Affairs.

American Indian/Alaska Native seniors

  • Ohio has no federally recognized tribes, but enrolled tribal members living in Ohio may be eligible for federal services.
  • Find an Indian Health Service (IHS) or urban Indian health program: IHS – Find Health Care.
  • Older tribal members may access Title VI aging services (meals, transportation) through nearby grantees; search here: ACL Title VI Grantee Locator.

Rural seniors and families

  • Use mobility managers to plan rides across county lines: Ohio Mobility Management.
  • Community Action Agencies often coordinate HEAP, PIPP, weatherization, and home repair in rural counties: OACAA directory.
  • Telehealth is widely covered by Medicare and Ohio Medicaid; ask your clinic about phone or video visits. Medicare telehealth basics: Medicare telehealth.

Applying in Ohio: Best practices

  • Use the Ohio Benefits portal for Medicaid and SNAP: Benefits.ohio.gov. Upload legible photos or scans. If you can’t use a computer, your JFS office or library can help.
  • For long‑term care at home, call your AAA first. They can do a needs assessment and start waiver paperwork. Find your AAA.
  • For Medicare drug savings, apply for Extra Help even if you think you’re over income; some people still qualify: SSA Extra Help.
  • For assisted living, talk to your AAA about the Assisted Living Waiver and which communities accept it in your county.

Appeals and grievances:

  • Medicaid/SNAP: Request a state hearing if you disagree with a decision. Instructions: ODJFS State Hearings.
  • Medicare: OSHIIP can walk you through appeals for denials or billing problems: OSHIIP.
  • Long‑term care services: Contact the Ombudsman: Long‑Term Care Ombudsman.

Equipment, vision, and hearing support


Regional resources (by area)

Use the Ohio Department of Aging’s map to confirm your AAA: Find your AAA.

  • Northeast Ohio (Cleveland and surrounding counties)
    • Western Reserve Area Agency on Aging (Cuyahoga, Geauga, Lake, Lorain, Medina): WRAAA
    • Cuyahoga County Division of Senior and Adult Services: Cuyahoga DSAS
  • Akron–Canton region
  • Northwest Ohio (Toledo and region)
    • Area Office on Aging of Northwestern Ohio: AOoA
  • Central Ohio (Columbus and region)
    • Central Ohio Area Agency on Aging: COAAA
    • Delaware County services (SourcePoint): SourcePoint
  • Southwest Ohio (Cincinnati/Dayton and region)
    • Council on Aging of Southwestern Ohio: COA
    • Miami Valley (Dayton): check AAA via ODA map: Find your AAA
  • Southeast and Appalachian Ohio

Also handy:


Frequently Asked Questions (Ohio‑specific)

Q: How do I know if I qualify for PASSPORT home care?

  • Your AAA will do a level‑of‑care assessment and financial screening. If you meet nursing‑home level of care but want to live at home, PASSPORT may cover services like personal care, homemaking, adult day, and meals. Start here: Find your AAA. Source: Ohio Department of Aging.

Q: Can PASSPORT pay a family member to help me?

  • Some consumer‑directed options allow hiring certain relatives as aides. Rules can vary (for example, spouses and legal guardians are often excluded). Ask your AAA care manager what’s allowed under your plan. Source: Ohio Department of Aging.

Q: Is there a waitlist for the Assisted Living Waiver?

  • Availability changes by county and by approved communities. Contact your AAA early to discuss openings and alternatives. Source: Assisted Living Waiver.

Q: I have both Medicare and Medicaid. Do I have to join MyCare Ohio?

  • MyCare Ohio operates only in certain counties. If you live in a MyCare county, you’ll get information on plans and options. Get unbiased help from OSHIIP: OSHIIP counseling. Program details: MyCare Ohio.

Q: Where do I apply for SNAP and Medicaid in Ohio?

Q: How do I get a disability parking placard?

  • Your doctor or authorized healthcare professional completes the state form; you submit it to the BMV and pay any applicable fees. Full instructions: BMV Disability Placards and Plates.

Q: How do I lower my electric or gas bill?

  • Apply for HEAP, PIPP Plus, and Weatherization. Many people apply through their local Community Action Agency: Find your agency. Program info: HEAP, PIPP Plus, HWAP.

Q: Where can I get free help comparing Medicare Advantage and drug plans?

  • OSHIIP provides free, unbiased help by phone or in person: 1‑800‑686‑1578, OSHIIP.

Q: I think I’m being financially exploited. Who do I call?

Q: Does Medicare pay for long‑term custodial care?

  • Generally no. Medicare covers skilled care for limited periods, not ongoing custodial care. Learn more: Medicare.gov – Long‑term care. Ask your AAA about Medicaid waivers that support living at home or in assisted living.

Q: How do I get property tax relief as a disabled senior?

  • Apply for the Homestead Exemption through your county auditor; it reduces taxable home value for eligible homeowners. Rules and forms: Ohio Homestead Exemption.

Practical tips and reality checks

  • Document everything: Keep copies of medical necessity letters, denial notices, and appeal requests.
  • Ask for case management: If you join a Medicaid managed‑care plan or MyCare Ohio, request a care manager to help coordinate services.
  • Don’t miss deadlines: Appeal windows can be short. The notice you receive explains how to request a state hearing. Info: ODJFS State Hearings.
  • Avoid scams: Government agencies don’t ask for gift cards or passwords. Verify callers by using the number on the agency’s official website.
  • Use local help: Community Action Agencies help with energy programs; OSHIIP helps with Medicare; AAAs handle in‑home care programs.

Resource tables you can print

Healthcare and long‑term care contacts

Need Contact
Find your Area Agency on Aging Ohio Department of Aging – Find your AAA
Apply for Medicaid Benefits.ohio.gov
Medicare counseling OSHIIP (Ohio Department of Insurance)
Long‑term care complaints Ohio Long‑Term Care Ombudsman

Money and utilities

Need Contact
SNAP (Food Assistance) Benefits.ohio.gov
HEAP, PIPP, Weatherization Ohio Department of Development – Energy Programs
Homestead Exemption Ohio Department of Taxation – Homestead
Community Action Agencies OACAA Directory

Transportation and accessibility

Need Contact
Medicaid rides Ohio Medicaid Transportation
Mobility managers (local ride planning) Ohio Mobility Management
Disability placards/plates Ohio BMV – Disability Placards/Plates
Ohio Relay 7‑1‑1 Ohio Relay

Sources (official and well‑established)


Disclaimer

Programs, eligibility, and dollar amounts can change. Always confirm details with the agency or program linked in this guide. This guide is for general information and is not legal, tax, or medical advice.


About This Guide

by the GrantsForSeniors.org Editorial Team

The GrantsForSeniors.org editorial team has been building benefit and assistance resources for seniors nationwide since 2020. We research programs across all 50 states by reviewing government websites, checking agency updates, and gathering information from available sources.

Our Commitment to You:
• Experience & Expertise: The information in this guide is compiled and reviewed by a team with experience in senior services and financial aid programs. We are committed to sharing our knowledge to help you find the support you need.
• Authority & Trust: We rely on verified sources, including government agencies, non-profit organizations, and official program websites, to ensure the accuracy of our content. Our goal is to be a trusted authority you can rely on for credible information.
• Clarity & Accessibility: We understand that seeking financial assistance can be challenging. This guide is designed to be clear and easy to understand, breaking down complex topics into actionable steps.

While we work hard to provide the most accurate information available, please note that program details and eligibility requirements can change. We recommend always checking with the official program source or agency website for the most current information, as we are not official agencies but rather compile available information.
• Last Updated: August 2025
• Sources Verified: August 2025
• Next Review: February 2026

If you find outdated information, discover new resources, or have questions, please contact us at info@grantsforseniors.org. We’re here to help seniors find resources that can make a real difference in their daily lives.