Louisiana Senior Assistance Programs, Benefits, and Grants (2025)

Key Senior Statistics in Louisiana (65 and over)
Senior Population: 794,591 (17.4%) Senior Population: 794,591 (17.4%)
Male: 44.5% Male: 44.5%
Female: 55.5% Female: 55.5%
Median Age: 72.9 Median Age: 72.9
Disability: 38.7% Disability: 38.7%
With Social Security Income: 85.6% With Social Security Income: 85.6%
With Food Stamp/SNAP Benefits: 12.8% With Food Stamp/SNAP Benefits: 12.8%
Below 100% of the Poverty Level: 14.2% Below 100% of the Poverty Level: 14.2%
Data Source: Data Source:
Data is taken from American Community Survey 2023. Please check our detailed page about Senior Statistics of Louisiana for more data and information.

Louisiana Senior Benefits Guide – Programs for Seniors (2025)

Last Updated: June 19, 2025


Key Takeaways

Bottom Line Up Front: Louisiana offers over 40 assistance programs for low-income older adults, but hurricane risks, rural parish isolation, and complex bureaucracy create significant barriers to accessing benefits. The state’s unique parish system and cultural diversity require specialized navigation strategies.

Louisiana’s Reality: With regular hurricane seasons, high poverty rates (14.2% of seniors live below poverty level), and the divide between urban areas like New Orleans/Baton Rouge and rural parishes, seniors face unique challenges. Programs like the Special Assessment Level property tax freeze and Community Choices Waiver are essential lifelines.

Who This Guide Helps:

  • Louisiana older adults 60+ with limited income
  • Those earning less than 200% of federal poverty level
  • Individual income under $31,200/year (2025)
  • Couples earning under $42,480/year (2025)

Louisiana Senior Demographics (U.S. Census Bureau, 2024):

  • 794,591 older adults (17.4% of population)
  • 14.2% live below poverty level
  • 38.7% have disabilities
  • 85.6% rely on Social Security
  • Median age: 72.9 years

Critical Louisiana Realities:

  • Hurricane risk: Annual threat requiring special preparedness for seniors
  • Parish-based government: 64 parishes with varying service levels
  • Cultural diversity: French/Creole speakers may need specialized assistance
  • Rural isolation: Many parishes lack adequate transportation and services
  • High poverty rates: Above national average, especially in rural areas

Best Starting Points:

  1. Apply for Special Assessment Level property tax freeze if you’re 65+ homeowner: Can save hundreds annually
  2. Contact Governor’s Office of Elderly Affairs: (225) 342-7100
  3. Apply for Community Choices Waiver if you need daily care assistance
  4. Check food assistance eligibility: Apply through Louisiana DCFS

Quick Reference: Major Programs {#quick-reference}

Program Monthly Benefit Income Limit Wait Time Priority Focus
Special Assessment Level Property tax freeze $100,000 AGI 30 days Property tax relief
Community Choices Waiver In-home care services $2,901/month 6 months-3 years Daily care assistance
SSI Up to $967/month $1,255/month 30-60 days Basic living expenses
SNAP $50-291/month $2,600/month 7-30 days Food assistance
LIHEAP $300-800/year $1,980/month First-come basis Utility bills
Section 8 Rent = 30% income Varies by parish 1-5 years Housing vouchers
Louisiana Medicaid Healthcare coverage $1,677/month 30-45 days Medical insurance
LT-PCS Personal care services $2,901/month 60-90 days Home care assistance

What’s New in 2025 {#whats-new-2025}

Program Updates and Enhancements:

  • Special Assessment Level income limit increased to $100,000 AGI for all Louisiana residents
  • Community Choices Waiver added priority placement for ALS patients and abuse victims
  • Enhanced hurricane preparedness with new Special Needs Registry online enrollment
  • SNAP benefits increased with simplified applications for seniors 60+
  • Additional utility assistance through Power to Care program expansions
  • First Responder Homestead Exemption added $2,500 additional property tax relief

Louisiana-Specific Improvements:

  • Mobile healthcare units expanded to serve isolated rural parishes
  • Bilingual French/Creole services enhanced in Acadiana region
  • Post-hurricane recovery programs streamlined for faster assistance
  • Digital literacy programs launched at senior centers statewide

Louisiana’s Unique Senior Challenges {#louisiana-challenges}

Louisiana presents distinct obstacles for older adults that require specialized program responses and community solutions.

Hurricane and Natural Disaster Vulnerability: Louisiana’s location on the Gulf Coast makes it one of the most hurricane-prone states in the nation. Seniors face unique evacuation challenges, medication access issues during storms, and post-disaster recovery difficulties. Many live in areas prone to flooding, making emergency preparedness critical for survival.

The Parish System and Service Delivery: Louisiana’s 64-parish government structure creates varying levels of service availability. Urban parishes like Orleans (New Orleans), East Baton Rouge (Baton Rouge), and Jefferson offer comprehensive services, while rural parishes may have limited resources and longer wait times for assistance.

Cultural and Language Considerations: Louisiana’s rich Cajun and Creole heritage means some seniors primarily speak French or Louisiana Creole. This creates barriers when applying for benefits, understanding program requirements, or accessing healthcare. Many programs now offer bilingual services, but availability varies by region.

Economic Challenges and Poverty: Louisiana consistently ranks among states with the highest senior poverty rates, with 14.2% of older adults living below the poverty line. The decline of traditional industries like oil and fishing has impacted many families, with seniors often supporting unemployed adult children.

Rural Parish Isolation: Many rural parishes lack public transportation, adequate healthcare facilities, and even reliable internet service. Some seniors live hours from the nearest hospital or social services office, making access to care and benefits extremely challenging.

Louisiana Reality Check: A senior in rural Cameron Parish may face a 90-minute drive to Lake Charles for medical care, while also needing to evacuate annually for hurricanes. Limited internet access makes online benefit applications nearly impossible, requiring phone or in-person assistance.


Property Tax Relief {#property-tax-relief}

Louisiana Special Assessment Level {#special-assessment-level}

Louisiana’s Most Valuable Senior Benefit: The Special Assessment Level (also called the “senior freeze”) is Louisiana’s constitutional property tax relief program that freezes the assessed value of a home for seniors 65+ or disabled residents. This prevents property tax increases due to rising property values, potentially saving hundreds or thousands of dollars annually.

Special Assessment Level Eligibility Requirements

2025 Eligibility Criteria:

  • Age 65+ by December 31 of the application year
  • Own and occupy home as primary residence
  • Already have homestead exemption on the property
  • Adjusted gross income under $100,000 (combined for married couples)
  • Louisiana residency required

Disability Eligibility:

  • Permanently and totally disabled (certified by state/federal agency or court)
  • Disabled veterans with 50%+ VA disability rating
  • Surviving spouses of military members killed in action, MIA, or POW

How the Special Assessment Level Works

What It Does:

  • Freezes your home’s assessed value at the level when you first qualify
  • Prevents increases due to property value appreciation
  • Does NOT freeze your tax rate – millage rates can still change
  • Remains permanent as long as you own and occupy the home
  • Lost if property value increases more than 25% due to construction

Savings Examples:

  • Home valued at $200,000: Freeze prevents future tax increases on appreciation
  • If home value rises to $300,000, you still pay taxes based on $200,000 assessment
  • Annual savings can range from $300-1,500 depending on local millage rates

Special Assessment Level Application Process

Required Documents:

  • Completed application form (obtained from parish assessor)
  • Copy of valid Louisiana driver’s license or state ID
  • Federal tax return showing income under $100,000
  • Birth certificate or proof of age
  • If disabled: VA disability letter or other qualifying documentation

Application Steps:

  1. Contact your parish assessor’s office for application form
  2. Complete application and gather required documents
  3. Submit application by December 31 (deadlines may vary by parish)
  4. Wait for approval (typically 30-45 days)
  5. Freeze takes effect the following tax year

Assessment Reality: The Special Assessment Level freeze is permanent once approved, but you must maintain homestead exemption and continue to own and occupy the property. Some parishes require annual income verification, while others don’t check again unless you report changes.

Parish Assessor Contact Examples:

  • Orleans Parish (New Orleans): (504) 658-1200
  • East Baton Rouge Parish: (225) 389-3920
  • Jefferson Parish: (504) 736-6040
  • Caddo Parish (Shreveport): (318) 226-6890

Louisiana Homestead Exemption

Basic Property Tax Relief: The homestead exemption reduces property taxes by exempting the first $7,500 of assessed value (equivalent to $75,000 in fair market value) for all homeowners.

Eligibility:

  • Own and occupy home as primary residence
  • Must be a natural person (not corporation)
  • Only one homestead exemption per person
  • Available to all homeowners regardless of age or income

Apply: Contact your parish assessor’s office with proof of ownership and residency


Healthcare Programs {#healthcare-programs}

Community Choices Waiver (CCW) {#community-choices-waiver}

Louisiana’s Premier In-Home Care Program: The Community Choices Waiver is Louisiana’s primary Medicaid waiver program that provides comprehensive long-term care services to help older adults and disabled individuals remain in their homes and communities rather than entering nursing facilities. This program serves as an alternative to nursing home placement.

Community Choices Waiver Eligibility Requirements

2025 Financial Eligibility:

  • Income below $2,901/month for individuals (300% of Federal Benefit Rate)
  • Assets below $2,000 individual, $3,000 couple
  • Louisiana residency required
  • Must require nursing facility level of care
  • Age 65+ or disabled adults 21-64

Spousal Protections:

  • Non-applicant spouse can keep income up to Community Spouse Resource Allowance
  • Community Spouse Resource Allowance: up to $157,920 in assets (2025)
  • Income of non-applicant spouse not counted toward eligibility

Community Choices Waiver Services Covered

Comprehensive Care Services:

  • Personal assistance services (bathing, dressing, meal preparation, medication management)
  • Homemaker services (light housekeeping, laundry, shopping)
  • Adult day health care and respite care for family caregivers
  • Home modifications (ramps, grab bars, wheelchair accessibility)
  • Assistive technology and medical equipment
  • Emergency response systems and monitoring devices
  • Home-delivered meals
  • Non-emergency medical transportation
  • Skilled nursing services
  • Support coordination and case management

Monitored In-Home Caregiving (MIHC):

  • Unique program allowing family members or friends to live with recipient
  • Caregiver receives payment for providing care
  • Spouses and adult children can be compensated under this program
  • Provides 24-hour supervision in home setting

Community Choices Waiver Application Process and Waiting List

How to Apply:

  1. Call Louisiana Options in Long Term Care: 1-877-456-1146
  2. Request to be added to the Request for Services Registry (waiting list)
  3. Complete Medicaid application if not already enrolled
  4. Submit medical documentation showing nursing facility level of care need
  5. Wait for offer based on priority placement system

Priority Placement Groups:

  1. Abuse or neglect victims at risk of institutionalization
  2. People diagnosed with ALS (Lou Gehrig’s disease)
  3. Residents of Permanent Supportive Housing units
  4. Current nursing facility residents with Medicaid as sole payer
  5. LT-PCS participants eligible for transition

⏰ CCW Waiting List Reality: The Community Choices Waiver has a significant waiting list, with typical waits ranging from 6 months to 3 years depending on priority status and region. Rural parishes often have longer waits due to limited provider availability. Priority groups may receive expedited placement, but standard applications face substantial delays.

Geographic Service Challenges:

  • Urban areas (New Orleans, Baton Rouge, Shreveport, Lafayette): Multiple providers, shorter wait times
  • Small towns: Limited providers, may require travel for services
  • Rural parishes: Very limited providers, heavy reliance on family caregivers and MIHC
  • Southwest Louisiana: Hurricane damage has reduced provider capacity

Louisiana Medicaid (Healthy Louisiana) {#medicaid}

Healthcare Coverage for Low-Income Seniors: Louisiana Medicaid provides comprehensive healthcare coverage for eligible older adults, working alongside Medicare for those who qualify for both programs.

Eligibility for Seniors (65+):

  • Income below $1,677/month individual, $2,266/month couple (2025)
  • Assets below $2,000 individual, $3,000 couple
  • Louisiana residency and U.S. citizenship or qualified immigration status

Coverage Includes:

  • Primary care physician visits and specialist consultations
  • Hospital emergency room and inpatient care
  • Prescription medications with minimal copays
  • Preventive services including annual wellness visits
  • Mental health and substance abuse treatment
  • Limited dental coverage (emergencies, extractions, basic care)
  • Non-emergency medical transportation
  • Durable medical equipment
  • Home health services when medically necessary

Apply: Louisiana Medicaid Self-Service Portal or call 1-888-342-6207

Long Term-Personal Care Services (LT-PCS) {#lt-pcs}

Entry-Level Home Care Program: LT-PCS provides personal care services in the home for seniors who need assistance with activities of daily living but don’t require nursing facility level care.

Services Provided:

  • Personal care assistance (bathing, dressing, grooming)
  • Meal preparation and light housekeeping
  • Medication reminders and health monitoring
  • Companionship and safety supervision
  • Transportation assistance for medical appointments

Eligibility:

  • Age 65+ or disabled adults
  • Income below $2,901/month (same as CCW)
  • Need assistance with at least two activities of daily living
  • Less intensive care needs than CCW recipients

Apply: Through Louisiana Options in Long Term Care: 1-877-456-1146

Adult Day Health Care (ADHC)

Comprehensive Day Services: ADHC provides medical, social, and personal care services during daytime hours for seniors who live at home but need supervision and assistance.

Services Include:

  • Nursing care and medication management
  • Physical, occupational, and speech therapy
  • Social activities and cognitive stimulation
  • Nutritious meals and snacks
  • Transportation to and from the center
  • Respite for family caregivers

Eligibility:

  • Age 65+ or disabled adults
  • Need supervision or medical care during day
  • Able to be transported to and from center
  • Medicaid eligible or private pay

Locations: Available in most urban parishes and some rural areas through Area Agencies on Aging


Financial Assistance Programs {#financial-assistance}

Supplemental Security Income (SSI) {#ssi}

Federal Cash Assistance: SSI provides monthly cash payments to older adults with limited income and resources to help cover basic needs. Louisiana SSI recipients automatically qualify for Medicaid and often SNAP.

2025 SSI Benefits:

  • Maximum monthly payment: $967 for individuals, $1,450 for couples
  • Average payment in Louisiana: $623/month
  • Automatic qualification for Louisiana Medicaid and often SNAP

Eligibility Requirements:

  • Age 65+ or disabled
  • Income below $1,255/month (includes Social Security, pensions, work earnings)
  • Assets below $2,000 individual, $3,000 couple
  • U.S. citizenship or qualified immigration status
  • Louisiana residency established

Apply: SSA.gov or call 1-800-772-1213

Senior Community Service Employment Program (SCSEP)

Part-Time Work for Older Adults: SCSEP provides paid training and employment opportunities for low-income adults 55+ who want to continue working, offering skills development and job placement assistance.

Program Benefits:

  • Paid training at federal minimum wage ($7.25/hour for 20 hours/week = $290/month)
  • Skills development in computer literacy, customer service, and clerical work
  • Resume writing and interview preparation assistance
  • Job placement assistance for permanent employment
  • Annual physical exam and supportive services
  • Work experience in nonprofit organizations

Eligibility Requirements:

  • Age 55 or older
  • Unemployed and seeking work
  • Family income below 125% of poverty level ($1,640/month individual)
  • Not receiving other government employment assistance

Apply: Contact your local Area Agency on Aging or call Governor’s Office of Elderly Affairs

Host Sites in Louisiana:

  • Senior centers and Area Agencies on Aging
  • Public libraries and schools
  • Nonprofit organizations and community centers
  • Government agencies and municipalities

Military Family Assistance Fund

Emergency Financial Aid for Veterans: Provides up to $10,000 annually in financial assistance for veterans and their families facing emergency situations.

Assistance Available:

  • Emergency rent or mortgage payments
  • Utility bills to prevent disconnection
  • Emergency medical expenses
  • Vehicle repairs necessary for work or medical care
  • Temporary living expenses during crises

Eligibility:

  • Honorably discharged veterans
  • Meet minimum active-duty requirements
  • Experiencing financial hardship
  • Louisiana residency

Apply: Louisiana Department of Veterans Affairs or call (225) 219-5000


Housing Assistance Programs {#housing-assistance}

Section 8 Housing Choice Vouchers {#section-8}

Federal Rental Assistance: Section 8 provides rental vouchers allowing older adults to pay only 30% of their income toward rent. Housing authorities across Louisiana’s parishes administer the program locally with varying waiting lists.

Louisiana Housing Authorities Contact Information

Housing Authority Service Area Phone Income Limit (Individual) Current Wait Time
Housing Authority of New Orleans Orleans Parish (504) 670-3300 $32,800 3-5 years
East Baton Rouge Parish Housing Authority Baton Rouge area (225) 763-8815 $31,100 2-4 years
Housing Authority of Shreveport Caddo Parish (318) 226-2880 $29,500 1-3 years
Lafayette Housing Authority Lafayette Parish (337) 234-7409 $30,200 2-3 years
Louisiana Housing Corporation Rural parishes statewide (225) 763-8700 $25,000-28,000 6 months-2 years

Section 8 Reality Check: Hurricane damage has reduced available rental housing in some areas, extending wait times. Rural parishes may have shorter waits but very limited landlords who accept vouchers. Some housing authorities periodically close waiting lists when overwhelmed.

Louisiana Housing Corporation (LHC) Programs

State Housing Assistance: LHC operates several programs to help seniors with housing costs and home repairs throughout Louisiana.

LHC Programs:

  • Housing Preservation Grant: Up to $35,000 for home repairs in specific parishes
  • Weatherization Assistance Program: Energy efficiency improvements
  • Emergency Home Repair: Critical safety and health repairs
  • First-Time Homebuyer Programs: Down payment assistance (not senior-specific)

Housing Preservation Grant Eligibility:

  • Available in Ascension, East Baton Rouge, Iberville, Livingston, and West Baton Rouge parishes
  • Income below 80% area median income
  • Own and occupy home as primary residence
  • Cannot sell home for 2 years after receiving grant

Apply: Louisiana Housing Corporation or call (225) 763-8700

USDA Section 504 Home Repair Program

Rural Home Repairs: Federal grants and loans for rural older adults to repair and improve homes for safety and accessibility.

Benefits:

  • Grants up to $10,000 for seniors 62+ (very low income)
  • Loans up to $40,000 for essential repairs
  • Combination loans and grants available
  • Priority for safety, health, and accessibility improvements

Eligible Improvements:

  • Accessibility modifications (ramps, grab bars, wider doorways)
  • Roof repairs and structural improvements
  • Plumbing and electrical updates
  • HVAC system repairs
  • Foundation and flood damage repairs

Eligibility:

  • Age 62+ for grants (any age for loans)
  • Income below 50% area median income
  • Own and occupy home in rural area
  • Unable to obtain affordable credit elsewhere

Apply: USDA Rural Development Louisiana or call (318) 473-7920

Louisiana Permanent Supportive Housing Program

Post-Disaster Housing Assistance: While originally created for Hurricane Katrina and Rita recovery, this program provides permanent housing units for low-income residents including seniors.

Program Features:

  • Over 3,000 permanent housing units statewide
  • Rent based on income (typically 30% of income)
  • Supportive services available
  • Priority for disaster-affected residents

Apply: Contact Louisiana Office of Aging and Adult Services: 1-844-698-9075


Food Assistance Programs {#food-assistance}

Supplemental Nutrition Assistance Program (SNAP) {#snap}

Monthly Food Benefits: SNAP provides monthly electronic benefits for purchasing food at grocery stores and farmers markets. Louisiana seniors often qualify for simplified application processes and higher benefit amounts.

2025 Maximum Monthly Benefits:

  • Individual older adults: $291/month
  • Senior couples: $535/month
  • Average benefit in Louisiana: $186/month individual

Eligibility for Adults 60+:

  • Gross income below $2,600/month individual, $3,526/month couple
  • Net income below $2,000/month individual after deductions
  • Assets below $4,500 individual, $7,250 couple (higher than younger adults)
  • Work requirements waived for adults 60+

Allowable Deductions:

  • Medical expenses over $35/month (including Medicare premiums)
  • Rent or mortgage payments over half of income
  • Utilities (standard deduction or actual expenses)
  • Dependent care costs for grandchildren

Application Process:

  1. Apply online at Louisiana DCFS
  2. Complete phone interview within 7 days
  3. Provide income verification, bank statements, and medical bills
  4. Receive EBT card within 7-10 days if approved
  5. Recertify eligibility every 24 months for seniors (vs. 12 months for younger adults)

SNAP Shopping Reality: SNAP benefits work at all major Louisiana grocery stores (Walmart, Winn-Dixie, Rouses, Super 1 Foods) and many farmers markets. Hurricane seasons can disrupt food distribution, making SNAP benefits crucial during emergencies.

Disaster SNAP (D-SNAP):

  • Emergency food assistance activated after major hurricanes
  • Available to households affected by disasters
  • Simplified application process during disaster periods
  • Provides immediate food assistance regardless of normal SNAP eligibility

Commodity Supplemental Food Program (CSFP)

Monthly Food Boxes for Seniors: CSFP distributes USDA commodity foods specifically designed for seniors 60+, providing nutritious shelf-stable foods monthly.

What’s Included:

  • Canned fruits and vegetables (6-8 cans)
  • Protein items like canned chicken, tuna, or peanut butter
  • Grains including pasta, rice, and cereal
  • Dairy products when available (cheese, powdered milk)
  • Items specifically selected for senior nutritional needs

Eligibility:

  • Age 60+
  • Income below 130% of poverty level ($1,715/month individual)
  • Louisiana residency
  • Cannot receive WIC benefits simultaneously

Distribution Sites:

  • New Orleans area: Multiple sites through Second Harvest Food Bank
  • Baton Rouge area: Greater Baton Rouge Food Bank locations
  • Lafayette area: Acadiana Food Bank distribution sites
  • Shreveport area: Food Bank of Northwest Louisiana locations

Apply: Contact your local Area Agency on Aging or call Louisiana Department of Health

Senior Farmers Market Nutrition Program (SFMNP)

Fresh Produce Vouchers: SFMNP provides $50 in annual vouchers for purchasing fresh fruits, vegetables, and herbs from authorized farmers markets.

Voucher Details:

  • $50 in vouchers per eligible person annually
  • Valid during farmers market season (typically April through November)
  • Can be used only for fresh fruits, vegetables, and cut herbs
  • Cannot be used for processed foods or prepared items

Eligibility:

  • Age 60+
  • Income below 185% of poverty level ($2,430/month individual)
  • Louisiana residency required
  • First-come, first-served distribution at participating sites

Authorized Farmers Markets:

  • New Orleans area: Crescent City Farmers Market, French Market
  • Baton Rouge area: Red Stick Farmers Market
  • Lafayette area: Hub City Farmers Market
  • Shreveport area: Shreveport Farmers Market

Meals on Wheels and Senior Nutrition Programs

Home-Delivered and Congregate Meals: Meals on Wheels and senior center meals provide nutritious food and social interaction for older adults throughout Louisiana.

Home-Delivered Meals:

  • Hot meals delivered to homebound seniors
  • Typically 1-5 days per week depending on funding and need
  • Special diets available (diabetic, low-sodium, soft foods)
  • Emergency meals provided during severe weather

Congregate Meals:

  • Meals served at senior centers and community sites
  • Social interaction and activities
  • Nutrition education and health screenings
  • Transportation often provided

Eligibility:

  • Age 60+ (priority given to those 75+)
  • Homebound status for home-delivered meals
  • Suggested donation but no one turned away for inability to pay

Available Through: All Area Agencies on Aging statewide


Utility Assistance Programs {#utility-assistance}

Low Income Home Energy Assistance Program (LIHEAP) {#liheap}

Critical Utility Bill Help: LIHEAP provides essential assistance with heating and cooling costs during Louisiana’s long, hot summers and occasional cold snaps, helping prevent dangerous utility shutoffs.

2025 Assistance Amounts:

  • Regular energy assistance: $300-800 per household annually
  • Crisis assistance: Up to $600 for emergency situations
  • Cooling assistance: Up to $500 for summer months (critical in Louisiana)
  • Weatherization services to improve energy efficiency

Eligibility Requirements:

  • Income below 130% of poverty level ($1,715/month individual, $2,313/month couple)
  • Louisiana residency and citizenship verification required
  • Responsible for paying home energy costs directly
  • Priority given to adults 60+, disabled individuals, and households with children under 6

Application Periods:

  • Regular LIHEAP: Applications accepted year-round
  • Crisis assistance: Available year-round for emergencies
  • Summer cooling assistance: May 1 – September 30 (critical in Louisiana)

Apply Through:

️ LIHEAP Summer Reality: Louisiana’s brutal summer heat makes cooling assistance a matter of life and death for seniors. LIHEAP funding operates on first-come, first-served basis, so applications should be submitted early in the season. Hurricane damage to homes often increases energy costs significantly.

Power to Care Program (Entergy Louisiana)

Utility Company Emergency Assistance: Entergy Louisiana’s Power to Care program provides emergency bill payment assistance for qualifying customers facing financial hardship.

Program Benefits:

  • Emergency bill payment assistance
  • Protection from disconnection during medical emergencies
  • Budget billing to spread costs evenly
  • Energy efficiency education and referrals

Eligibility:

  • Current Entergy Louisiana customer
  • Household income below 150% of federal poverty level
  • Demonstrate financial hardship
  • Medical conditions requiring electricity for life-support equipment

Apply: Contact Entergy Louisiana Customer Service: 1-800-968-8243

Sharing the Warmth (Atmos Energy)

Natural Gas Utility Assistance: Atmos Energy’s program helps Louisiana customers with natural gas bills during winter months.

Program Benefits:

  • Monthly bill assistance ranging from $1-20
  • Priority given to seniors and disabled customers
  • Emergency assistance during cold weather
  • Connection to other assistance programs

Eligibility:

  • Current Atmos Energy customer
  • Demonstrate financial need
  • Priority for seniors 65+

Apply: Contact Atmos Energy: 1-866-322-8667

Weatherization Assistance Program (WAP)

Home Energy Efficiency: WAP provides free home improvements to reduce energy costs permanently for qualifying Louisiana seniors, particularly important given the state’s extreme weather.

Services Provided:

  • Insulation installation for hot/humid climate
  • Air conditioning system tune-ups and repairs
  • Air sealing to keep cool air in and hot air out
  • Window treatments and weatherstripping
  • Water heater insulation and efficiency improvements
  • Energy-efficient lighting and appliances

Eligibility:

  • Income below 200% of federal poverty level
  • Own or rent home (landlord permission required for renters)
  • Home must be primary residence
  • Priority given to seniors 60+ and households with disabled members

Apply: Louisiana Housing Corporation or call (225) 763-8700


Dental Care Options {#dental-care}

Louisiana State University School of Dentistry

Low-Cost Dental Care: LSU School of Dentistry provides comprehensive dental care at reduced costs through supervised student clinics.

Services Available:

  • Comprehensive dental exams and cleanings
  • Fillings, crowns, and restorative care
  • Tooth extractions and oral surgery
  • Dentures and partial dentures
  • Root canal treatment
  • Preventive care and education

Costs:

  • Significantly lower than private practice (typically 40-60% less)
  • Cleanings: $40-70
  • Fillings: $50-150
  • Extractions: $75-200
  • Payment plans available

Contact: LSU School of Dentistry(504) 941-8140

Donated Dental Services (DDS)

Free Comprehensive Dental Care: DDS connects seniors with volunteer dentists who provide comprehensive dental care at no cost through a network of participating providers.

Services Provided:

  • Complete dental treatment including crowns, bridges, and dentures
  • Oral surgery and specialized procedures
  • Restorative care and extractions
  • Follow-up care and maintenance

Eligibility:

  • Age 65+ or permanently disabled
  • Income below 200% of federal poverty level ($2,640/month individual)
  • No dental insurance coverage
  • Must be referred through program coordinators

Apply: Dental Lifeline Network Louisiana or call (303) 534-5360

DDS Reality: While services are comprehensive and free, there are often waiting lists of 3-6 months. Emergency dental care is not available through this program. Rural seniors may need to travel to urban areas for treatment.

Louisiana Dental Association Community Clinics

Sliding Fee Dental Care: The Louisiana Dental Association maintains a directory of clinics providing dental services to uninsured and underinsured residents.

Services by Parish:

  • Orleans Parish: Multiple community health centers with dental services
  • East Baton Rouge Parish: Community health centers and sliding fee clinics
  • Caddo Parish: Federally qualified health centers with dental
  • Lafayette Parish: Community dental clinics with income-based fees

Find Clinics: Louisiana Dental Association Directory


Transportation Services {#transportation}

Parish-Based Transportation Services

Local Transportation Programs: Louisiana’s parish-based government system creates varying transportation options administered through Area Agencies on Aging and local organizations.

Major Parish Programs:

Jefferson Parish (Greater New Orleans):

  • Jefferson Council on Aging Transportation: Fixed routes and door-to-door service
  • Service hours: 8:00 AM – 4:00 PM weekdays
  • ADA accessible vehicles
  • Contact: (504) 736-6645

East Baton Rouge Parish:

  • East Baton Rouge Council on Aging Transportation: Demand-response service
  • Advance reservations required: 2 days minimum
  • Medical appointments priority
  • Contact: (225) 923-8000

Caddo Parish (Shreveport):

  • Caddo Council on Aging Transportation: Medical and essential trips
  • Service to senior centers and meal sites
  • Contact: (318) 676-7900

Rural Transportation Challenges

Limited Rural Options: Many rural Louisiana parishes have no public transportation, creating significant barriers for seniors needing medical care, grocery shopping, and social services.

Available Rural Solutions:

Faith-Based Transportation:

  • Churches throughout Louisiana provide volunteer driver programs
  • Particularly strong in Cajun and Creole communities
  • Contact local parishes about transportation ministries

Medical Transportation:

  • Non-emergency medical transportation available through Medicaid
  • Contact Louisiana NEMT broker: 1-866-296-3572
  • Schedule 3 business days in advance

Community Solutions:

  • Neighbor networks particularly strong in rural parishes
  • Some communities organize group trips to urban medical centers
  • Area Agencies on Aging may coordinate volunteer driver programs

Hurricane Evacuation Transportation

Special Needs Transportation: Louisiana maintains special transportation assistance for seniors and disabled residents during hurricane evacuations.

Special Needs Registry:

  • Register in advance for evacuation assistance
  • Transportation provided for those unable to evacuate independently
  • Medical equipment and medications accommodated
  • Contact your parish Office of Emergency Preparedness

Hurricane & Disaster Preparedness {#hurricane-preparedness}

Hurricane Season Preparedness for Seniors

Annual Survival Planning: Louisiana’s location makes hurricane preparedness a life-or-death necessity for seniors. The state provides specialized resources and programs to help older adults survive hurricane season safely.

Special Needs Registry

Pre-Registration for Emergency Assistance: Louisiana parishes maintain Special Needs Registries for residents who need assistance during evacuations or sheltering.

Who Should Register:

  • Seniors with mobility limitations
  • Those requiring oxygen or other medical equipment
  • Seniors without reliable transportation
  • Those taking medications requiring refrigeration
  • Seniors living alone without family support

Registration Process:

  1. Contact your parish Office of Emergency Preparedness
  2. Complete Special Needs Registry application
  3. Update annually and after any health changes
  4. Provide emergency contact information
  5. List medical equipment and medication needs

Parish Emergency Management Contacts:

  • Orleans Parish: (504) 658-8740
  • Jefferson Parish: (504) 349-5360
  • East Baton Rouge Parish: (225) 389-2100
  • Caddo Parish: (318) 673-7070

Senior Emergency Preparedness Kit

Essential Hurricane Supplies for Seniors:

Medications and Medical:

  • 14-day supply of all medications in waterproof container
  • Copies of prescriptions and medical records
  • Medical equipment batteries and backup power
  • First aid kit with senior-specific items
  • Emergency medical information cards

Important Documents:

  • Insurance policies (flood, homeowners, health)
  • Social Security cards and Medicare cards
  • Property deeds and important financial documents
  • Emergency contact list
  • Photos for identification if separated

Food and Water:

  • 7-day supply of non-perishable food
  • Special dietary foods if needed
  • 1 gallon of water per person per day
  • Manual can opener and eating utensils
  • Water purification tablets

Communication and Safety:

  • Battery-powered or hand-crank radio
  • Flashlights and extra batteries
  • Cell phone with car charger
  • Whistle for signaling help
  • Cash in small bills

Hurricane Sheltering Options

Safe Shelter Alternatives:

Special Needs Shelters:

  • Equipped for seniors with medical needs
  • Nurse staffing and medical equipment
  • Accessible facilities and services
  • Transportation provided from Special Needs Registry

General Population Shelters:

  • Available when Special Needs Shelters full
  • Basic accommodations and services
  • May not accommodate special medical needs

Evacuate to Family/Friends:

  • Safest option when possible
  • Plan multiple destination options
  • Ensure destinations outside hurricane risk areas

Post-Hurricane Recovery Resources

Immediate Post-Storm Assistance:

Disaster SNAP (D-SNAP):

  • Emergency food assistance for disaster victims
  • Available regardless of normal SNAP eligibility
  • Simplified application process
  • Covers lost food due to power outages

FEMA Individual Assistance:

Utility Restoration Priority:

  • Report outages to utility companies
  • Priority restoration for life-sustaining equipment
  • Generator safety education critical

️ Hurricane Reality: Louisiana averages 2-3 hurricane threats per season, with major hurricanes possible every few years. Seniors often face difficult decisions about evacuation, especially those in rural areas far from family. Early preparation and pre-registration for assistance can save lives.


Veteran Benefits {#veteran-benefits}

Louisiana Department of Veterans Affairs (LDVA)

State-Level Veteran Support: LDVA provides comprehensive assistance to help veterans access federal benefits and state-specific programs throughout Louisiana.

Primary Services:

  • Assistance with VA disability compensation claims and appeals
  • Help applying for VA pension benefits and Aid and Attendance
  • Healthcare enrollment and coordination with VA medical centers
  • Burial benefits and cemetery services coordination
  • State veteran property tax exemptions
  • Emergency financial assistance through Military Family Assistance Fund

LDVA Regional Offices:

Southeast Louisiana Veterans Health Care System

VA Medical Care: Provides comprehensive healthcare services to eligible veterans throughout Louisiana and southern Mississippi.

Services Provided:

  • Primary care and specialty medical services
  • Mental health and PTSD treatment programs
  • Prescription medications and medical equipment
  • Emergency and urgent care services
  • Rehabilitation and therapy services
  • Home-based primary care for homebound veterans

Main Locations:

VA Aid and Attendance Pension

Enhanced Pension for Care Needs: Aid and Attendance provides additional monthly payments to veterans and surviving spouses who need help with daily activities.

2025 Maximum Monthly Benefits:

  • Veteran without dependents: $1,936
  • Veteran with one dependent: $2,266
  • Surviving spouse: $1,244
  • Married couple (both veterans): $2,846

Eligibility Requirements:

  • Wartime veteran with at least 90 days active duty
  • Discharged under conditions other than dishonorable
  • Income and asset limits apply (net worth below $138,489)
  • Need assistance with activities of daily living or homebound

Medical Eligibility Criteria:

  • Requires help with bathing, dressing, or eating daily
  • Confined to home due to disability
  • Lives in assisted living or nursing home
  • Has severe visual impairment

Louisiana Veterans Homes

State-Operated Senior Care: Louisiana operates veterans’ homes providing nursing care and assisted living for veterans and their spouses.

Louisiana War Veterans Home (Jackson):

  • 156 beds for nursing and assisted living care
  • Specialized PTSD and memory care units
  • Short-term rehabilitation services
  • Contact: (225) 634-5050

Northeast Louisiana War Veterans Home (Monroe):

  • 96 beds for comprehensive care
  • Alzheimer’s and dementia care units
  • Adult day care services
  • Contact: (318) 362-3464

Southwest Louisiana War Veterans Home (Jennings):

  • 120 beds for skilled nursing care
  • Memory care and rehabilitation services
  • Contact: (337) 616-4300

Admission Requirements:

  • Honorable military discharge
  • Louisiana residency (waived for veterans needing care)
  • Medical assessment confirming appropriate level of care
  • Financial assessment for payment determination

Supportive Services for Veteran Families (SSVF)

Housing Assistance for Veterans: SSVF helps veterans who are homeless or at risk of homelessness find and maintain affordable housing.

Services Provided:

  • Rapid rehousing assistance
  • Rental and utility deposits and payments
  • Moving costs and temporary storage
  • Case management and support services
  • Connection to VA healthcare and benefits

Eligibility:

  • Veteran or veteran family member
  • Homeless or at imminent risk of homelessness
  • Income below certain limits
  • Willing to participate in case management

Apply: Contact Volunteers of America Southeast Louisiana(337) 237-4144


Legal Assistance Programs {#legal-assistance}

Southeast Louisiana Legal Services (SLLS)

Free Legal Services: Provides legal assistance to low-income seniors on civil matters including housing, healthcare, benefits, and consumer protection.

Services for Seniors:

  • Housing issues (evictions, unsafe conditions, landlord disputes)
  • Public benefits appeals (SNAP, SSI, Medicaid)
  • Healthcare access and insurance problems
  • Elder abuse and financial exploitation cases
  • Consumer protection and debt collection issues
  • Advance directives and basic estate planning

Eligibility:

  • Income below 125% of federal poverty level
  • Louisiana residency required
  • Priority given to seniors 60+

Contact:

  • New Orleans Office: (504) 529-1000
  • Baton Rouge Office: (225) 448-0080
  • Lafayette Office: (337) 237-4320

Acadiana Legal Service Corporation

Legal Aid for Southwest Louisiana: Specialized legal assistance for residents of Acadiana region including Cajun and Creole communities.

Services:

  • Bilingual French/English legal assistance
  • Benefits advocacy and appeals
  • Housing and consumer protection
  • Elder abuse prevention and response

Contact: (337) 237-4320

Louisiana Long-Term Care Ombudsman Program

Nursing Home Advocacy: Ombudsmen investigate and resolve complaints regarding long-term care facilities and advocate for residents’ rights.

Services Provided:

  • Investigation of complaints about nursing homes
  • Resident rights education and advocacy
  • Assistance with facility transfers
  • Mediation between residents and facilities
  • Elder abuse reporting and prevention

File a Complaint:

  • State Ombudsman Office: (866) 632-0922
  • Online complaint form: Available through Governor’s Office of Elderly Affairs
  • Local ombudsmen: Available in each region

Elder Abuse Prevention and Reporting

Protection Services: Louisiana has comprehensive elder abuse prevention and reporting systems to protect vulnerable seniors.

Types of Abuse:

  • Physical abuse and neglect
  • Financial exploitation and scams
  • Sexual abuse
  • Emotional abuse and intimidation
  • Self-neglect in dangerous situations

Reporting Elder Abuse:


Regional Resources {#regional-resources}

Louisiana Area Agencies on Aging Contact Directory

Louisiana has multiple Area Agencies on Aging that provide comprehensive services to seniors in their designated parishes.

Region Agency Phone Parishes Served
Acadiana Cajun Area Agency on Aging (337) 264-1034 Acadia, Evangeline, Iberia, Lafayette, St. Landry, St. Martin, St. Mary, Vermilion
Capital Area Capital Area Agency on Aging (225) 923-8000 Ascension, East Baton Rouge, East Feliciana, Iberville, Pointe Coupee, West Baton Rouge, West Feliciana
Central Louisiana Cenla Area Agency on Aging (318) 442-2405 Avoyelles, Catahoula, Concordia, Grant, LaSalle, Natchitoches, Rapides, Vernon, Winn
Imperial Calcasieu Calcasieu Council on Aging (337) 439-3451 Allen, Beauregard, Calcasieu, Cameron, Jefferson Davis
Northeast Louisiana Northeast Delta Area Agency on Aging (318) 362-8083 Caldwell, East Carroll, Franklin, Jackson, Lincoln, Madison, Morehouse, Ouachita, Richland, Tensas, Union, West Carroll
Northwest Louisiana North Louisiana Area Agency on Aging (318) 676-7900 Bienville, Bossier, Caddo, Claiborne, DeSoto, Natchitoches, Red River, Sabine, Webster
Greater New Orleans Jefferson Council on Aging (504) 736-6400 Jefferson Parish
Orleans Parish New Orleans Council on Aging (504) 207-8300 Orleans Parish
Southeast Louisiana Multiple regional councils Varies St. Bernard, St. Charles, St. John, St. Tammany, Tangipahoa, Washington, Plaquemines, Terrebonne, Lafourche

Area Agency Services

Comprehensive Regional Support: Each Area Agency on Aging provides essential coordination and services for seniors in their designated parishes.

Standard AAA Services:

  • Information and referral to local resources
  • Meals on Wheels and senior nutrition programs
  • Transportation assistance and coordination
  • In-home services and homemaker assistance
  • Caregiver support and respite services
  • Health insurance counseling and Medicare assistance
  • Legal assistance and advocacy
  • Senior center programming and activities
  • Case management services
  • Emergency assistance programs
  • Hurricane preparedness coordination

Rural Parish Challenges

Service Delivery in Remote Areas: Rural Louisiana parishes face unique challenges in providing services to seniors due to geographic isolation and limited resources.

Common Rural Challenges:

  • Limited or no public transportation
  • Fewer healthcare providers and specialists
  • Longer distances to services and shopping
  • Limited internet access for online applications
  • Fewer volunteer and community resources

Rural Solutions:

  • Mobile services when available
  • Telehealth and telemedicine programs
  • Community volunteer networks
  • Church-based assistance programs
  • Coordinated group trips to urban centers

Emergency Resources {#emergency-resources}

Important Notice: Program details and eligibility requirements may change. Always verify current information with Louisiana Department of Health at (225) 342-9500 or specific program contacts listed. This guide provides information for educational purposes only.

Louisiana Department of Health Office of Aging and Adult Services (OAAS)

Central State Coordination: OAAS serves as Louisiana’s primary agency for aging services, providing information, referrals, and program coordination statewide.

Services Provided:

  • Comprehensive information about all available programs
  • Help navigating complex application processes
  • Coordination between different service providers
  • Advocacy for seniors’ rights and needs
  • Policy development and program oversight
  • Hurricane preparedness and disaster response coordination

Contact:

  • Main Office: (225) 342-9500
  • Louisiana Options in Long Term Care: 1-877-456-1146
  • Address: 628 N 4th Street, Baton Rouge, LA 70802
  • Email: OAAS@la.gov

Governor’s Office of Elderly Affairs (GOEA)

State Senior Advocacy: GOEA serves as the focal point for Louisiana’s senior citizens and administers services through the network of Area Agencies on Aging.

Services Provided:

  • Coordination of Area Agencies on Aging
  • Senior center oversight and funding
  • Elderly Protective Services investigation
  • Hurricane preparedness for seniors
  • Policy advocacy for older adults

Contact:

  • Main Office: (225) 342-7100
  • Address: 602 North 5th Street, Suite 435, Baton Rouge, LA 70802
  • Website: goea.louisiana.gov

Adult Protective Services (APS)

Elder Abuse Prevention: APS investigates reports of abuse, neglect, and exploitation of vulnerable adults including seniors with disabilities or cognitive impairment.

Types of Abuse Investigated:

  • Physical abuse and neglect
  • Financial exploitation and scams
  • Sexual abuse
  • Emotional abuse and intimidation
  • Self-neglect in dangerous situations

Reporting:

211 Louisiana

Comprehensive Information and Referral: 211 provides 24/7 access to information about local resources for seniors facing any type of crisis or need.

Available 24/7 for:

  • Emergency food, shelter, and utility assistance
  • Mental health crisis intervention and counseling referrals
  • Healthcare resources and prescription assistance
  • Transportation options for emergencies
  • Legal assistance and advocacy resources
  • Hurricane preparedness information

Contact:

  • Phone: Simply dial 2-1-1
  • Online: 211la.org
  • Text: Text your ZIP code to 898211

Hurricane Season Emergency Coordination

Specialized Senior Emergency Response: Louisiana has enhanced emergency response systems specifically for seniors during hurricane season and other disasters.

Emergency Shelter Information:

  • Special Needs Shelters: For seniors requiring medical assistance
  • General Population Shelters: Basic shelter during evacuations
  • Pet-Friendly Shelters: For seniors with service animals or pets

Emergency Contacts:

  • Louisiana State Police: (225) 925-6006
  • Louisiana Emergency Operations Center: (225) 925-7500
  • Governor’s Office of Homeland Security: (225) 925-7500

Application Success Strategies {#application-strategies}

Essential Documentation for Louisiana Programs

Universal Documents Needed:

  • Louisiana driver’s license or state-issued ID card
  • Social Security card and current award letter
  • Birth certificate or passport for citizenship verification
  • Proof of Louisiana residency (utility bills, lease, voter registration)
  • Bank statements from all accounts (last 3 months)
  • Income verification from all sources (Social Security, pensions, work)

Program-Specific Documentation:

For Community Choices Waiver:

  • Complete medical records from all treating physicians
  • List of current medications and dosages
  • Documentation of daily care needs (physician assessment)
  • Power of attorney documents if applicable

For Special Assessment Level:

  • Federal tax return showing adjusted gross income
  • Homestead exemption documentation
  • Property deed or mortgage statements
  • Birth certificate or proof of age

For Housing Programs:

  • Rental history with previous landlord references
  • Credit report (can be obtained free annually)
  • Criminal background check results
  • Employment history for past 2 years

Navigating Louisiana’s Unique Challenges

Special Considerations for Louisiana Seniors:

Hurricane Season Planning:

  • Keep important documents in waterproof containers
  • Have backup copies stored with out-of-state family
  • Apply for programs before hurricane season when possible
  • Register for Special Needs Registry before storms threaten

Rural Parish Considerations:

  • Many rural areas lack reliable internet access
  • Consider applying at libraries or senior centers with internet
  • Ask family members to help with online applications
  • Contact agencies by phone rather than online when possible

Cultural and Language Barriers:

  • French/Creole speakers can request bilingual assistance
  • Acadiana region has specialized French-speaking services
  • Family members can assist with translation during applications
  • Some forms available in French in certain parishes

Recommended Application Order

Priority Application Sequence:

  1. Special Assessment Level (if 65+ homeowner) – Apply before December 31 deadline
  2. Community Choices Waiver (if needing daily care) – Start early due to long waiting list
  3. Medicaid/Medicare Savings Programs – Essential for healthcare coverage
  4. SNAP – Apply early as benefits begin quickly after approval
  5. LIHEAP – Apply early in season before funding exhausted
  6. Housing assistance – Get on waiting lists even if not immediate need
  7. Veterans benefits – Begin early due to complex documentation requirements

Managing Multiple Applications:

  • Use same documentation package for multiple programs when possible
  • Keep detailed notes on application dates and contact persons
  • Set calendar reminders for renewal dates and recertification
  • Request confirmation receipts for all submitted applications
  • Plan around hurricane season – apply during calm periods

Getting Help with Applications

Free Application Assistance:

  • Area Agencies on Aging: Provide free help with all applications
  • Senior centers: Often have trained volunteers to assist
  • Southeast Louisiana Legal Services: Help with complex cases and appeals
  • LDVA: Specializes in veteran benefit applications
  • Community health centers: Social workers assist with applications

When to Seek Professional Help:

  • Multiple application denials for programs you believe you qualify for
  • Complex family situations (caring for disabled spouse)
  • Language barriers or difficulty understanding written materials
  • Appeals processes for denied benefits
  • Hurricane damage affecting eligibility or documentation

Avoiding Scams {#scam-prevention}

Louisiana-Specific Senior Scams

Hurricane Recovery Scams: Louisiana’s frequent hurricane damage creates opportunities for scammers offering home repairs, roofing, or cleanup services. These scams particularly target seniors after major storms, often demanding large upfront payments for work never completed.

Oil Industry Pension Scams: With Louisiana’s history in the oil industry, scammers target retired oil workers and their widows with fake offers to help with pension claims or settlements for upfront fees.

Medicare Advantage Marketing Scams: Louisiana’s large senior population makes it a target for aggressive Medicare marketing during open enrollment, with scammers promising benefits that don’t exist or using high-pressure tactics.

Utility Impostor Scams: Scammers impersonate Entergy Louisiana, Cleco, or other utility companies claiming seniors’ power will be disconnected unless immediate payment is made via gift cards or wire transfers.

Disaster Relief Scams: After hurricanes, scammers pose as FEMA representatives, Red Cross workers, or other disaster relief officials requesting personal information or payments for assistance.

Red Flags: How to Spot Scams

Warning Signs:

  • Upfront fees required: Legitimate government programs never charge application fees
  • Guaranteed benefit approval: No program can guarantee acceptance before reviewing eligibility
  • Pressure to decide immediately: Real agencies allow time to review options
  • Door-to-door sales after storms: Legitimate contractors don’t solicit door-to-door after disasters
  • Requests for Social Security numbers over phone: Always verify caller identity first
  • Demands for gift cards or wire transfers: Government agencies never request these payment methods

Protecting Yourself

Verification Steps:

  1. Hang up on suspicious calls and call official numbers independently
  2. Verify contractors through Louisiana State Licensing Board: (225) 952-8444
  3. Check company credentials with Better Business Bureau
  4. Confirm FEMA communications by calling FEMA directly: 1-800-621-3362
  5. Verify Medicare communications by calling Medicare: 1-800-MEDICARE

Safe Practices:

  • Never provide personal information to unsolicited callers
  • Get all service agreements in writing before paying anything
  • Take time to review all contracts with trusted family or friends
  • Keep records of all communications and transactions
  • During hurricane recovery, only hire licensed, bonded contractors

Hurricane Recovery Safety:

  • FEMA assistance is always free – no upfront fees
  • Legitimate contractors will provide written estimates and references
  • Never pay large amounts upfront for storm damage repairs
  • Verify contractor licenses through state licensing board

Report Scams To:


Frequently Asked Questions {#faqs}

Q: What’s the difference between the Community Choices Waiver and regular Louisiana Medicaid? A: Louisiana Medicaid is the state’s general Medicaid program providing basic healthcare coverage. The Community Choices Waiver is a special program within Medicaid that provides long-term care services like in-home care, adult day services, and case management for seniors who need help with daily activities. You must qualify medically for nursing facility level of care to get the Community Choices Waiver, and there’s often a waiting list.

Q: How much money can I save with the Louisiana Special Assessment Level property tax freeze? A: The Special Assessment Level freezes your home’s assessed value, preventing increases due to rising property values. Your savings depend on how much your property appreciates and your local tax rates. For example, if your home’s value increases from $150,000 to $200,000, you’ll still pay taxes based on the $150,000 assessment, potentially saving $300-800 annually depending on your parish’s millage rates.

Q: How long is the waiting list for the Community Choices Waiver in Louisiana? A: Waiting times vary significantly by region and priority status. Standard applications typically wait 6 months to 3 years, with rural parishes often having longer waits. Priority groups (abuse victims, ALS patients, nursing facility residents) may receive expedited placement within weeks or months.

Q: What should I do if I live in a rural Louisiana parish and can’t get to application offices? A: Contact your local Area Agency on Aging for transportation assistance or home visits. Many agencies can conduct phone interviews or send representatives to rural areas. Libraries and senior centers often have internet access and staff to help with online applications. Some programs accept applications by mail or phone.

Q: How do I prepare for hurricane season as a Louisiana senior? A: Register for your parish’s Special Needs Registry if you need evacuation assistance. Prepare a 14-day supply of medications, important documents in waterproof containers, and emergency supplies. Have an evacuation plan with multiple destinations outside hurricane-prone areas. Sign up for emergency alerts from your parish emergency management office.

Q: I was denied for SNAP benefits but think I should qualify. What can I do? A: You have the right to appeal the decision within 90 days. Contact Louisiana DCFS at (888) 524-3578 to request an appeal hearing. Common reasons for denial include not reporting all allowable deductions (medical expenses over $35/month, utilities) or documentation issues. Legal Aid organizations can help with appeals.

Q: Are there special programs for French-speaking seniors in Louisiana? A: Yes, particularly in the Acadiana region. The Cajun Area Agency on Aging provides bilingual French/English services. Many programs in Lafayette, Vermilion, and surrounding parishes have French-speaking staff. You can request bilingual assistance when applying for most state programs.

Q: What happens if my home is damaged in a hurricane and I can’t afford repairs? A: Apply for FEMA Individual Assistance immediately after the disaster declaration. Louisiana Housing Corporation may offer emergency repair programs. Contact your parish emergency management office for local resources. SBA disaster loans are available for homeowners at low interest rates. Never pay contractors large amounts upfront during post-storm recovery.

Q: I’m a veteran. Are there special programs for senior veterans in Louisiana? A: Yes, veterans may qualify for both regular senior programs and veteran-specific benefits. Key programs include VA Aid and Attendance pension (up to $1,936/month), Louisiana Veterans Homes, Military Family Assistance Fund (up to $10,000/year), and property tax exemptions. Contact LDVA at (225) 219-5000 for free assistance with applications.

Q: How do I find a doctor who accepts Louisiana Medicaid in rural areas? A: Contact Louisiana Medicaid Provider Services at (888) 342-6207 for a provider directory. Federally Qualified Health Centers often accept Medicaid and may have locations in rural parishes. Telemedicine is increasingly available for routine care. Your Area Agency on Aging may know local providers accepting new Medicaid patients.

Q: What if I need help understanding all these programs and don’t know where to start? A: Contact your local Area Agency on Aging – they provide free, comprehensive assistance to help you understand which programs you might qualify for and help you apply. You can find your AAA in the Regional Resources section or call the Governor’s Office of Elderly Affairs at (225) 342-7100 for referral to your local agency.

Q: Can I get help with applications in French or Creole? A: Yes, bilingual assistance is available in many parishes, particularly in the Acadiana region. Contact the Cajun Area Agency on Aging at (337) 264-1034 for French-speaking assistance. Many programs can provide translation services upon request, though availability may be limited in some rural parishes.


Quick Contact Directory

Emergency Senior Help: Governor’s Office of Elderly Affairs(225) 342-7100 Community Choices Waiver/Medicaid: Louisiana Options in Long Term Care(877) 456-1146 Food/SNAP: Louisiana DCFS(888) 524-3578 Property Tax Freeze: Contact your Parish Assessor Housing Assistance: Louisiana Housing Corporation(225) 763-8700 Veterans Services: Louisiana Department of Veterans Affairs(225) 219-5000 Elder Abuse Reporting: Adult Protective Services(833) 577-6532 Crisis/Emergency: 211 Louisiana – Dial 2-1-1 Legal Aid: Southeast Louisiana Legal Services(504) 529-1000 Hurricane Preparedness: Louisiana Emergency Management(225) 925-7500


Stay Updated: Louisiana’s hurricane seasons and changing parish-level services require ongoing program adaptations. Bookmark this guide and check back quarterly for updates on program availability and funding changes. Subscribe to our senior benefits newsletter for Louisiana-specific updates and hurricane preparedness reminders.

Share This Guide:

For personalized guidance navigating Louisiana’s senior services landscape, contact your local Area Agency on Aging or the Governor’s Office of Elderly Affairs at (225) 342-7100. Trained specialists understand Louisiana’s unique challenges including hurricane preparedness, parish-based services, and cultural considerations, and can help you access available programs in your area.

Program Disclaimer: Program details may change. Verify current information with Louisiana Department of Health (225) 342-9500 or listed program contacts. Grant amounts and eligibility requirements are subject to change based on funding availability and disaster declarations. This information is current as of June 2025. This guide provides information for educational purposes only.

Hurricane Season Reminder: Louisiana’s hurricane season runs June 1 – November 30. Ensure you’re prepared with emergency supplies, evacuation plans, and important documents. Register for your parish’s Special Needs Registry if you need evacuation assistance. Stay informed through your parish emergency management office and local news.