Benefits and Resources for Disabled Seniors in Virginia
Last updated: August 2025
Quick help box (keep this close by)
If you’re in danger or need urgent help, use these numbers and links first.
| Need | Who to contact | Phone | How to get help |
|---|---|---|---|
| Immediate danger, fire, medical emergency | 911 | 911 | Call 911 |
| Mental health crisis or emotional distress | 988 Suicide & Crisis Lifeline | 988 | Call or chat via 988; TTY 711, then 988. Learn more at the 988 Lifeline site: https://988lifeline.org/ |
| Adult abuse, neglect, or exploitation | Virginia Adult Protective Services (APS) | 1-888-832-3858 | 24/7. Learn what to report at Virginia APS: https://www.dars.virginia.gov/aps.htm |
| Find local help (food, housing, bills) | 211 Virginia | 2-1-1 | Search and chat at 211 Virginia: https://211virginia.org |
| Medicaid application and member help | Cover Virginia | 1-855-242-8282 (TTY 1-888-221-1590) | Apply and check eligibility at Cover Virginia: https://coverva.org |
| Long-term care options and local aging services | No Wrong Door Virginia (DARS) | — | Search for services and referrals at No Wrong Door: https://www.nowrongdoorvirginia.org |
| Medicare counseling (free, unbiased) | Virginia Insurance Counseling and Assistance Program (VICAP) | — | Find a counselor via DARS VICAP: https://www.dars.virginia.gov/vicap.htm |
Tip: Save this page and the Quick help box on your phone or print it out for your fridge.
What this guide covers (and how to use it)
This guide focuses on Virginia-specific benefits and real steps seniors with disabilities can take right now. You’ll find plain-language summaries, links to official applications, and tips to avoid delays. It starts with emergency help, then moves through healthcare and long-term care, money and food, housing and home repairs, transportation, accessibility, and legal protections. There are dedicated sections for LGBTQ+ seniors, veterans, tribal members, and rural communities. Near the end you’ll find resources by region, FAQs, and an easy-to-scan resource list.
Reality check: Some programs have waitlists, strict rules, and paperwork. We’ll note hurdles and how to work around them. Always apply as early as you can and keep copies of everything.
Emergency help first: safety, heat/cold, and urgent needs
- Abuse or neglect: Call APS at 1-888-832-3858 or use the information at Virginia APS: https://www.dars.virginia.gov/aps.htm. You can report for yourself or for someone else. If there’s immediate danger, call 911 first.
- Heat waves and storms: Check cooling and heating assistance at Virginia Energy Assistance (LIHEAP): https://www.dss.virginia.gov/benefit/ea/. Cooling and crisis help are time-limited each year. During extreme heat, also watch VDH guidance: https://www.vdh.virginia.gov/weather/heat/.
- Power shutoff or outage: For Dominion Energy’s EnergyShare (emergency utility help), see: https://www.dominionenergy.com/virginia/billing/energyshare. For Appalachian Power’s Neighbor-to-Neighbor: https://www.appalachianpower.com/communities/neighbortoneighbor/.
- Food right now: Search 211 Virginia (https://211virginia.org) or use the Federation of Virginia Food Banks to find pantries and mobile markets: https://vafoodbanks.org/.
- Medication refills after disaster: Contact your plan’s member services (Medicaid/Medicare Part D). If you have Medicaid, start with Cover Virginia: https://coverva.org. If it’s a life-sustaining medication and you’re out, call your pharmacist and your plan the same day.
How Virginia’s benefits system fits together
- Medicaid (run by the Virginia Department of Medical Assistance Services—DMAS) covers health care and long-term services and supports (LTSS) for eligible seniors and adults with disabilities. Learn the basics at DMAS: https://www.dmas.virginia.gov/ and member information at Cover Virginia: https://coverva.org.
- Most seniors with significant care needs use Commonwealth Coordinated Care Plus (CCC Plus), Virginia’s managed long-term services program. CCC Plus can cover personal care at home, adult day health, respite, and nursing facility care for those who qualify medically and financially. See CCC Plus member info at Cover Virginia: https://coverva.org/en/cccplus.
- PACE (Program of All-Inclusive Care for the Elderly) is a Medicare/Medicaid program that provides comprehensive medical and long-term care for people who meet nursing home level of care but want to live at home. See the Virginia PACE program via DMAS: https://www.dmas.virginia.gov/for-members/benefits-and-services/long-term-care/pace/.
- Long-term care screening is required before Medicaid-funded LTSS at home or in a nursing facility. Learn how screenings work at Cover Virginia LTSS: https://coverva.org/en/long-term-services-and-supports-ltss.
- Area Agencies on Aging (AAAs) provide local information and assistance, meals, caregiver support, transportation, and more. Find services statewide at No Wrong Door: https://www.nowrongdoorvirginia.org. You can also get unbiased Medicare counseling via VICAP: https://www.dars.virginia.gov/vicap.htm.
Health care and long-term care in Virginia
Medicaid for seniors and adults with disabilities
- Apply for Medicaid at Cover Virginia: https://coverva.org. You can apply online, by phone, or by mail. If you already receive SSI, you may be automatically eligible, but still contact Cover Virginia to confirm: https://www.ssa.gov/ssi/.
- If your income is too high for full Medicaid, you may still qualify for a “spenddown” (medically needy) or for Medicare Savings Programs that pay Medicare Part B premiums. See Virginia’s Medicare Savings Programs: https://coverva.org/en/medicaid-programs/medicare-savings-programs.
What Medicaid can cover (if you qualify):
- Doctor visits, hospital care, prescriptions, medical equipment
- In-home personal care and respite through CCC Plus LTSS
- Adult day health care and nursing facility care when medically necessary
- Non-emergency medical transportation to covered appointments (how to get rides: https://coverva.org/en/transportation)
Dental coverage: Virginia Medicaid covers comprehensive adult dental care. Adult dental benefits were restored in 2021 and include preventive, restorative, and limited specialty services. See details and how to find a dentist at DMAS Dental: https://www.dmas.virginia.gov/for-members/benefits-and-services/dental/ (plan administrator information is listed there).
Pre-Admission LTSS Screening: To receive Medicaid-funded personal care, adult day, or nursing facility services, you need a screening by a local team using Virginia’s Uniform Assessment Instrument. Start by contacting your local Department of Social Services or Health Department, or ask your AAA to help you request a screening. Learn more at Cover Virginia LTSS: https://coverva.org/en/long-term-services-and-supports-ltss.
Consumer-directed care: Many home care services in CCC Plus can be “consumer-directed,” meaning you can help choose and manage your attendant. Ask your care coordinator about consumer direction and which fiscal agent supports your area. See CCC Plus overview at Cover Virginia: https://coverva.org/en/cccplus.
PACE: If you meet nursing home level of care but want to live at home, PACE provides coordinated medical care, therapies, adult day health, transportation, and caregiver support through one program. Check availability by ZIP code at the DMAS PACE page: https://www.dmas.virginia.gov/for-members/benefits-and-services/long-term-care/pace/.
Medicare help: For free, unbiased counseling on Medicare Advantage, Medigap, Part D plans, and savings programs, contact VICAP: https://www.dars.virginia.gov/vicap.htm.
Assistive technology and accessibility:
- Virginia Assistive Technology System (VATS) offers device demonstrations, short-term loans, and reuse programs: https://www.dars.virginia.gov/vats.htm.
- Assistive Technology Loan Fund Authority (ATLFA) offers low-interest loans for vehicles, home modifications, hearing aids, and more: https://atlfa.org/.
- For hearing support, the Virginia Department for the Deaf and Hard of Hearing runs the Technology Assistance Program (TAP): https://www.vddhh.virginia.gov/.
- For vision loss, the Virginia Department for the Blind and Vision Impaired provides independent living services for older adults: https://www.vdbvi.virginia.gov/.
Find providers and facilities:
- Assisted living and adult day centers are licensed by the Virginia Department of Social Services. Search licensed facilities here:
- Assisted Living Facility Search: https://www.dss.virginia.gov/facility/search/alf.cgi
- Adult Day Care Center Search: https://www.dss.virginia.gov/facility/search/adc.cgi
- Long-Term Care Ombudsman can help resolve problems in nursing homes and assisted living: https://www.elderrightsva.org/.
Table: Key Virginia health and long-term care programs
| Program | Who it serves | What it covers | Where to apply / learn more |
|---|---|---|---|
| Virginia Medicaid (including ABD) | 65+ and individuals with disabilities who meet income/resource rules | Medical care, prescriptions, durable equipment, LTSS if eligible | Apply at Cover Virginia: https://coverva.org |
| CCC Plus (LTSS managed care) | Seniors and adults with disabilities needing LTSS | In-home aides, adult day, respite, nursing facility, care coordination | CCC Plus overview: https://coverva.org/en/cccplus |
| PACE | Nursing-home-eligible adults living in the community | All-inclusive medical + LTSS, adult day health, transportation | DMAS PACE page: https://www.dmas.virginia.gov/for-members/benefits-and-services/long-term-care/pace/ |
| Medicare Savings Programs | Medicare beneficiaries with limited income | Pays Part B premium; may cover some cost-sharing | MSPs (QMB, SLMB, QI): https://coverva.org/en/medicaid-programs/medicare-savings-programs |
| Non-Emergency Medical Transportation | Medicaid members | Rides to covered appointments | How to get rides: https://coverva.org/en/transportation |
| Adult Dental (Medicaid) | Adult Medicaid members | Preventive, restorative, limited specialty dental | DMAS Dental: https://www.dmas.virginia.gov/for-members/benefits-and-services/dental/ |
Reality check: LTSS services require medical and financial eligibility and a screening. There can be wait times for screenings and staffing shortages for home care aides. Apply early, keep records of every call, and ask for written decisions.
Money, food, and utilities
Social Security benefits:
- Supplemental Security Income (SSI) provides monthly payments to older adults and adults with disabilities who meet financial rules: https://www.ssa.gov/ssi/.
- Social Security Disability Insurance (SSDI) is based on your work history and disability status: https://www.ssa.gov/benefits/disability/.
- Use the SSA office locator to find your nearest office: https://secure.ssa.gov/ICON/main.jsp.
SNAP (food assistance): Seniors can qualify for SNAP to help with groceries. Virginia also uses medical expense deductions for seniors/disabled households, which can increase benefits. Apply at Virginia DSS SNAP: https://www.dss.virginia.gov/benefit/snap.cgi.
Commodity foods for seniors (CSFP): The Commodity Supplemental Food Program provides monthly packages of nutritious foods to income-eligible adults 60+. In Virginia, CSFP is administered with local partners. Learn eligibility and where to apply at Virginia Department of Agriculture and Consumer Services (VDACS) CSFP: https://www.vdacs.virginia.gov/food-distribution-csfp.shtml.
Farmers’ market produce (SFMNP): Low-income seniors may receive coupons for fresh fruits and vegetables at participating farmers’ markets. Learn about the Senior Farmers’ Market Nutrition Program via USDA contacts and check Virginia listings: https://www.fns.usda.gov/sfmnp/contacts (ask your local AAA through No Wrong Door: https://www.nowrongdoorvirginia.org).
Energy assistance (LIHEAP): Virginia’s Energy Assistance Program helps with heating, cooling, and crisis needs. Application windows are seasonal and limited. See details at VDSS Energy Assistance: https://www.dss.virginia.gov/benefit/ea/.
Weatherization: The Weatherization Assistance Program (WAP) helps improve home energy efficiency and safety for eligible households, often with priority for seniors and people with disabilities. Apply through local providers listed at DHCD WAP: https://www.dhcd.virginia.gov/wap.
Telephone and internet discounts: The federal Lifeline program offers a monthly discount on phone or internet service for qualifying households. Check eligibility and providers here: https://www.lifelinesupport.org/.
Table: Money, food, and utility help in Virginia
| Program | What it helps with | Where to apply / learn more |
|---|---|---|
| SSI | Income support for older adults and people with disabilities | SSA SSI: https://www.ssa.gov/ssi/ |
| SSDI | Disability benefits based on work history | SSA SSDI: https://www.ssa.gov/benefits/disability/ |
| SNAP | Monthly food benefits; senior/disabled deductions may raise benefits | VDSS SNAP: https://www.dss.virginia.gov/benefit/snap.cgi |
| CSFP | Monthly USDA food boxes for 60+ | VDACS CSFP: https://www.vdacs.virginia.gov/food-distribution-csfp.shtml |
| SFMNP | Farmers’ market produce coupons | USDA SFMNP contacts: https://www.fns.usda.gov/sfmnp/contacts |
| LIHEAP Energy Assistance | Heating, cooling, and crisis energy help | VDSS Energy Assistance: https://www.dss.virginia.gov/benefit/ea/ |
| Weatherization (WAP) | Free energy-saving repairs | DHCD WAP: https://www.dhcd.virginia.gov/wap |
| Lifeline | Discount on phone/internet | Lifeline Support: https://www.lifelinesupport.org/ |
| Food banks | Groceries and mobile pantries | Federation of Virginia Food Banks: https://vafoodbanks.org/ |
Tip: For SNAP and energy assistance, mark application windows on a calendar. If mobility is limited, ask your AAA or a family member to help submit documents.
Housing, home modifications, and care settings
Auxiliary Grant (AG): Virginia’s state supplement helps pay for care in licensed Assisted Living Facilities (ALFs) and Adult Foster Care for eligible individuals who receive SSI or have very low income and resources. The facility must accept AG. Learn how AG works and how to apply at VDSS Auxiliary Grant: https://www.dss.virginia.gov/benefit/ssi.cgi.
Public and subsidized housing: Housing Choice Vouchers (Section 8) and public housing are managed by local housing agencies, often with long waitlists. Find local agencies through Virginia Housing and HUD resources (ask your AAA to help with applications and reasonable accommodations). Start with HUD’s PHA list: https://www.hud.gov/program_offices/public_indian_housing/pha/contacts and Virginia Housing: https://www.virginiahousing.com/.
Emergency Home and Accessibility Repair Program (EHARP): Helps low-income homeowners with urgent repairs and accessibility modifications (e.g., ramps, grab bars). Administered by local nonprofits funded by DHCD. See DHCD EHARP: https://www.dhcd.virginia.gov/eharp.
Weatherization (WAP): Can add insulation, repair unsafe heating systems, and fix minor home health-and-safety issues tied to energy use. Learn more at DHCD WAP: https://www.dhcd.virginia.gov/wap.
Veteran home modifications: Granting Freedom (for veterans/servicemembers with disabilities) helps with accessibility modifications. Check eligibility at Virginia Housing’s Granting Freedom: https://www.virginiahousing.com/renters/granting-freedom (verify current program terms there).
Long-term care options:
- Home with services (personal care, adult day health, home health) financed through Medicaid CCC Plus if eligible. See CCC Plus: https://coverva.org/en/cccplus.
- PACE center-based model for those who qualify: https://www.dmas.virginia.gov/for-members/benefits-and-services/long-term-care/pace/.
- Nursing facilities, with Medicaid if you qualify; facility search: talk to your AAA and the Ombudsman: https://www.elderrightsva.org/.
Facility quality and complaints:
- Licensing lookups: Assisted living and adult day care are listed at VDSS searches:
- ALF Search: https://www.dss.virginia.gov/facility/search/alf.cgi
- Adult Day Search: https://www.dss.virginia.gov/facility/search/adc.cgi
- Long-Term Care Ombudsman (help resolving issues): https://www.elderrightsva.org/.
Table: Housing, modifications, and care settings
| Resource | What it does | Where to learn more |
|---|---|---|
| Auxiliary Grant (AG) | Helps eligible residents pay for care in licensed ALFs or Adult Foster Care | VDSS AG: https://www.dss.virginia.gov/benefit/ssi.cgi |
| EHARP | Funds urgent home repairs and accessibility modifications | DHCD EHARP: https://www.dhcd.virginia.gov/eharp |
| Weatherization (WAP) | Energy-saving upgrades; fixes unsafe heating | DHCD WAP: https://www.dhcd.virginia.gov/wap |
| PACE | All-inclusive care for those meeting nursing home level | DMAS PACE: https://www.dmas.virginia.gov/for-members/benefits-and-services/long-term-care/pace/ |
| Assisted living & adult day licensing | Verify facility license and inspection history | VDSS facility searches: https://www.dss.virginia.gov/facility/ |
| Ombudsman program | Addresses problems in nursing homes and ALFs | Virginia LTC Ombudsman: https://www.elderrightsva.org/ |
Reality check: Many housing programs have waitlists. If a facility tells you “we don’t take AG,” ask your AAA to help you locate facilities that do. If you need a ramp or bathroom modifications quickly, check EHARP and also ask your AAA about local nonprofit ramp projects.
Transportation in Virginia
- ADA paratransit: If you cannot use fixed-route buses or rail due to a disability, local transit systems must offer paratransit within their service area. Check your local transit provider’s paratransit page via the Virginia Department of Rail and Public Transportation (DRPT) transit listings: https://www.drpt.virginia.gov/transit/.
- Medicaid rides: Medicaid members can get non-emergency medical transportation for covered appointments. How to schedule depends on your plan and area; start here: https://coverva.org/en/transportation.
- Aging services rides: Many AAAs offer senior ride programs or volunteer driver programs. Search by ZIP at No Wrong Door: https://www.nowrongdoorvirginia.org.
- Veterans: Disabled American Veterans (DAV) offers hospital transportation in some areas. Learn more at DAV Transportation: https://www.dav.org/veterans/i-need-a-ride/.
Table: Transportation options
| Option | Who qualifies | How to use |
|---|---|---|
| ADA Paratransit | Riders unable to use regular transit due to disability | Apply with your local transit system; start via DRPT listings: https://www.drpt.virginia.gov/transit/ |
| Medicaid NEMT | Medicaid members | Schedule through your Medicaid plan; instructions: https://coverva.org/en/transportation |
| AAA Senior Rides | Older adults; varies by county | Find your AAA via No Wrong Door: https://www.nowrongdoorvirginia.org |
| DAV Vans | Veterans to VA medical appointments | Check DAV near you: https://www.dav.org/veterans/i-need-a-ride/ |
Tip: Schedule rides as early as possible, especially in rural areas where availability can be limited.
Taxes, legal protections, and IDs
Real estate tax relief for the elderly and disabled: Virginia law lets local governments offer real estate tax relief (exemption or deferral) for homeowners who are elderly or permanently disabled and meet income/asset limits. Rules vary by city/county. The authority is in Virginia Code § 58.1-3210: https://law.lis.virginia.gov/vacode/title58.1/chapter32/section58.1-3210/. Contact your local Commissioner of the Revenue or Treasurer’s Office for application deadlines and forms.
Property tax exemption for disabled veterans: Veterans with a 100% permanent and total service-connected disability (and their surviving spouse, with conditions) may be exempt from real estate tax on their principal residence. See Virginia Code § 58.1-3219.5: https://law.lis.virginia.gov/vacode/title58.1/chapter32/section58.1-3219.5/. Apply with your local tax office.
Disability placards and plates: Apply for disabled parking placards/plates through the Virginia DMV. See requirements and forms at DMV Disability Plates and Placards: https://www.dmv.virginia.gov/vehicles/disability-plates-placards.
Anti-discrimination protections: The Virginia Values Act expanded the Virginia Human Rights Act to protect against discrimination in housing, employment, and public accommodations, including protections based on disability, sexual orientation, and gender identity. Learn about filing a complaint at the Office of the Attorney General, Division of Human Rights: https://www.oag.state.va.us/programs-initiatives/human-rights.
Legal help and advocacy:
- disAbility Law Center of Virginia (Protection & Advocacy): helps with disability rights issues including abuse/neglect, access, and services: https://www.dlcv.org/.
- Virginia Legal Aid: find civil legal help (housing, benefits, consumer issues) by ZIP code: https://www.valegalaid.org/.
- Long-Term Care Ombudsman: for issues in nursing homes and assisted living: https://www.elderrightsva.org/.
Inclusive resources and considerations
LGBTQ+ seniors and older adults with disabilities
- Protections: Virginia law prohibits discrimination in housing, employment, and public accommodations based on sexual orientation and gender identity. See the Division of Human Rights information and complaint process: https://www.oag.state.va.us/programs-initiatives/human-rights.
- Health and benefits: Ask your AAA or VICAP counselor to review plan networks with providers experienced in LGBTQ+ affirming care. Find a counselor via VICAP: https://www.dars.virginia.gov/vicap.htm.
- Community support: SAGE’s National LGBT Elder Hotline offers support and referrals: https://www.sageusa.org/what-we-do/sage-national-lgbt-elder-hotline/. For local resources, use No Wrong Door: https://www.nowrongdoorvirginia.org and 211 Virginia: https://211virginia.org.
Tip: If you face discrimination in a care setting, contact the Ombudsman for facility issues (https://www.elderrightsva.org/) and the Division of Human Rights (https://www.oag.state.va.us/programs-initiatives/human-rights).
Veteran seniors with disabilities
- Benefits help: The Virginia Department of Veterans Services (DVS) has benefits representatives who can help you apply for VA disability, pensions, and health care: https://www.dvs.virginia.gov/.
- State veterans care centers: Long-term care in state-operated facilities—Virginia Veterans Care Center (Roanoke) and Sitter & Barfoot Veterans Care Center (Richmond). Learn more at DVS Veterans Care Centers: https://www.dvs.virginia.gov/veterans-care-centers.
- Property tax exemption: See Virginia Code § 58.1-3219.5 for 100% P&T disabled veteran exemption: https://law.lis.virginia.gov/vacode/title58.1/chapter32/section58.1-3219.5/.
- Home modifications: Granting Freedom program for accessibility modifications: https://www.virginiahousing.com/renters/granting-freedom.
- Transportation to VA appointments: DAV vans: https://www.dav.org/veterans/i-need-a-ride/ and check with your VA Medical Center for local options: https://www.va.gov/find-locations/.
Tribal members and Native seniors in Virginia
Virginia has federally recognized tribes including the Chickahominy, Eastern Chickahominy, Monacan Indian Nation, Nansemond, Pamunkey, Rappahannock, and Upper Mattaponi. See the Commonwealth’s list and links to tribal governments: https://commonwealth.virginia.gov/virginia-indians/.
- Health services: Some Virginia tribal members may be eligible for Indian Health Service (IHS) programs through the Nashville Area Office. Learn about services and eligibility at IHS Nashville Area: https://www.ihs.gov/nashville/.
- Medicaid and Medicare: Most tribal members in Virginia use Medicaid/Medicare and local providers. Ask your AAA to help coordinate culturally appropriate services via No Wrong Door: https://www.nowrongdoorvirginia.org.
Tip: If you are a tribal member, bring your tribal enrollment information when applying for benefits. Certain cost-sharing protections can apply under federal law.
Rural seniors and families with limited access
- Transportation: Schedule rides well in advance. Combine appointments on one day when possible. See Medicaid rides: https://coverva.org/en/transportation and ADA paratransit via DRPT: https://www.drpt.virginia.gov/transit/.
- Broadband and phone: If the Affordable Connectivity Program isn’t available, apply for Lifeline for a monthly phone/internet discount: https://www.lifelinesupport.org/.
- Mobile services: Ask your AAA about mobile food pantries, mobile health clinics, and home-delivered meals. Find services at No Wrong Door: https://www.nowrongdoorvirginia.org and 211 Virginia: https://211virginia.org.
- Caregiver relief: Many rural areas rely on family caregivers. Ask about respite options through your AAA, PACE (if available), or your Medicaid care coordinator.
How to apply: practical steps that reduce delays
- Gather documents:
- Photo ID, Social Security number, proof of Virginia residency
- Proof of income (award letters, pay stubs), bank statements, insurance cards
- Medical records or a doctor’s letter describing care needs (for LTSS screening)
- Apply the right way for the program:
- Medicaid and LTSS: Apply at Cover Virginia https://coverva.org. If you need personal care or nursing facility care, ask for a long-term care screening: https://coverva.org/en/long-term-services-and-supports-ltss.
- SNAP and Energy Assistance: Apply online or by paper at VDSS: https://www.dss.virginia.gov/benefit/.
- Auxiliary Grant: Work with your local Department of Social Services and the facility; see AG overview: https://www.dss.virginia.gov/benefit/ssi.cgi.
- Housing and repairs: Contact programs listed at DHCD EHARP: https://www.dhcd.virginia.gov/eharp and WAP: https://www.dhcd.virginia.gov/wap.
- Use your local network:
- Contact your Area Agency on Aging for help completing forms and coordinating services. Find your AAA via No Wrong Door: https://www.nowrongdoorvirginia.org.
- For Medicare plan comparisons and enrollment help, contact VICAP: https://www.dars.virginia.gov/vicap.htm.
- Keep records:
- Date-stamp applications, keep copies, and note every call (who, what, when). If you’re denied, you may appeal—deadlines are short, so act quickly. Ask Legal Aid for help: https://www.valegalaid.org/.
Who to call for what (at a glance)
| Topic | First stop | Backup or specialized help |
|---|---|---|
| Medicaid eligibility and enrollment | Cover Virginia: https://coverva.org | Local DSS office (see VDSS): https://www.dss.virginia.gov/localagency/index.cgi |
| Long-term care screening | Cover Virginia LTSS page: https://coverva.org/en/long-term-services-and-supports-ltss | AAA via No Wrong Door: https://www.nowrongdoorvirginia.org |
| Medicare plan questions | VICAP: https://www.dars.virginia.gov/vicap.htm | 1-800-MEDICARE: https://www.medicare.gov/ |
| Assisted living payment help | VDSS Auxiliary Grant: https://www.dss.virginia.gov/benefit/ssi.cgi | LTC Ombudsman (issues/complaints): https://www.elderrightsva.org/ |
| Food and utilities | 211 Virginia: https://211virginia.org | VDSS Energy Assistance: https://www.dss.virginia.gov/benefit/ea/ |
| Accessibility and devices | VATS: https://www.dars.virginia.gov/vats.htm | ATLFA (loans): https://atlfa.org/ |
| Abuse or neglect | APS: https://www.dars.virginia.gov/aps.htm | 911 (emergency) |
Resources by region (examples)
Use these starting points. For a full list of services in your county, search No Wrong Door: https://www.nowrongdoorvirginia.org and 211 Virginia: https://211virginia.org.
Northern Virginia
- Area Agency on Aging (Fairfax, Arlington, Alexandria, Loudoun, Prince William): Find local AAA pages via No Wrong Door: https://www.nowrongdoorvirginia.org.
- PACE availability: Check the DMAS PACE page by ZIP: https://www.dmas.virginia.gov/for-members/benefits-and-services/long-term-care/pace/.
- Paratransit: Visit DRPT’s transit listings for local systems like WMATA/MetroAccess and county services: https://www.drpt.virginia.gov/transit/.
Hampton Roads and Tidewater
- Local AAAs (Peninsula, South Hampton Roads, Eastern Shore): Search by ZIP at No Wrong Door: https://www.nowrongdoorvirginia.org.
- Dominion Energy EnergyShare information for utility help: https://www.dominionenergy.com/virginia/billing/energyshare.
Richmond and Central Virginia
- AAA and senior ride programs: Search at No Wrong Door: https://www.nowrongdoorvirginia.org.
- State veterans care center (Sitter & Barfoot in Richmond): https://www.dvs.virginia.gov/veterans-care-centers.
Southwest and Southside Virginia
- Rural transportation and ADA paratransit: See DRPT transit systems and contact your local provider: https://www.drpt.virginia.gov/transit/.
- Weatherization and home repairs: Find your local WAP/EHARP provider at DHCD: https://www.dhcd.virginia.gov/wap and https://www.dhcd.virginia.gov/eharp.
Shenandoah Valley and Piedmont
- AAA services (meals, respite, options counseling): Use No Wrong Door to find local contacts: https://www.nowrongdoorvirginia.org.
- Medicaid rides: How to schedule in your region: https://coverva.org/en/transportation.
Note: County names, specific phone numbers, and provider lists change often. Always confirm on the linked official pages.
Frequently Asked Questions (FAQs)
Q1) How do I get a Medicaid long-term care screening in Virginia?
- Start at Cover Virginia: https://coverva.org and review LTSS steps: https://coverva.org/en/long-term-services-and-supports-ltss. You can also ask your local Area Agency on Aging, found via No Wrong Door (https://www.nowrongdoorvirginia.org), to help coordinate the screening with your local DSS and Health Department.
Q2) What is CCC Plus and do I have to join?
- Commonwealth Coordinated Care Plus (CCC Plus) is Virginia’s Medicaid managed care for people who need LTSS. If you qualify, you enroll in a CCC Plus health plan that coordinates in-home aides, adult day health, and nursing facility care. Learn more: https://coverva.org/en/cccplus.
Q3) Does Virginia Medicaid cover dental for adults?
- Yes. Adult dental benefits are covered under Medicaid. See covered services and how to find a dentist at DMAS Dental: https://www.dmas.virginia.gov/for-members/benefits-and-services/dental/.
Q4) I’m a low-income senior but my income is slightly over the limit for full Medicaid. Any help?
- Check Medicare Savings Programs (QMB, SLMB, QI) to help with Medicare costs: https://coverva.org/en/medicaid-programs/medicare-savings-programs. If you have high medical bills, ask about spenddown/medically needy pathways through your local DSS: https://www.dss.virginia.gov/localagency/index.cgi.
Q5) How can I pay for assisted living if I have very low income?
- Ask about Virginia’s Auxiliary Grant (AG), which can help pay for care in licensed assisted living or adult foster care homes that accept AG. Program details and how to apply: https://www.dss.virginia.gov/benefit/ssi.cgi. Not all facilities accept AG—ask your AAA to help find openings.
Q6) What’s the difference between PACE and CCC Plus?
- PACE provides all medical and long-term services through a local PACE center for people meeting nursing facility level of care. CCC Plus is Medicaid managed care that coordinates services via a provider network. Check PACE availability by ZIP: https://www.dmas.virginia.gov/for-members/benefits-and-services/long-term-care/pace/. CCC Plus: https://coverva.org/en/cccplus.
Q7) How do I get rides to my doctor?
- If you have Medicaid, request Non-Emergency Medical Transportation through your plan: https://coverva.org/en/transportation. If not, check senior ride programs via your AAA and ADA paratransit from your local transit agency: https://www.drpt.virginia.gov/transit/.
Q8) Can I get help with my power bill or staying cool in summer?
- Yes. Virginia’s Energy Assistance Program offers fuel, crisis, and cooling help during set seasons: https://www.dss.virginia.gov/benefit/ea/. Utility programs like Dominion EnergyShare may also help in emergencies: https://www.dominionenergy.com/virginia/billing/energyshare.
Q9) Are there resources for making my home safer (ramps, grab bars)?
- Check DHCD’s Emergency Home and Accessibility Repair Program (EHARP: https://www.dhcd.virginia.gov/eharp and Weatherization: https://www.dhcd.virginia.gov/wap. Ask your AAA about local nonprofit ramp teams as well.
Q10) I’m a disabled veteran homeowner. Do I qualify for property tax relief?
- Possibly. Virginia exempts the principal residence of veterans with a 100% permanent and total service-connected disability (and eligible surviving spouses). See Va. Code § 58.1-3219.5: https://law.lis.virginia.gov/vacode/title58.1/chapter32/section58.1-3219.5/. Apply with your local tax office.
Q11) Who do I call if I suspect neglect in a nursing home?
- Contact the Virginia Long-Term Care Ombudsman: https://www.elderrightsva.org/ If abuse or neglect is suspected, you may also file with Adult Protective Services: https://www.dars.virginia.gov/aps.htm. Call 911 for immediate danger.
Q12) Where can I find my nearest Social Security office?
- Use the Social Security Administration office locator: https://secure.ssa.gov/ICON/main.jsp.
Source links (one place to bookmark)
Health and LTSS
- Cover Virginia (Medicaid, CCC Plus, LTSS): https://coverva.org
- DMAS member information: https://www.dmas.virginia.gov/for-members/
- PACE overview (DMAS): https://www.dmas.virginia.gov/for-members/benefits-and-services/long-term-care/pace/
- Dental (DMAS): https://www.dmas.virginia.gov/for-members/benefits-and-services/dental/
- Non-emergency transportation (Cover Virginia): https://coverva.org/en/transportation
- VICAP Medicare counseling: https://www.dars.virginia.gov/vicap.htm
- No Wrong Door Virginia: https://www.nowrongdoorvirginia.org
Food and income
- SSI: https://www.ssa.gov/ssi/
- SSDI: https://www.ssa.gov/benefits/disability/
- SNAP (VDSS): https://www.dss.virginia.gov/benefit/snap.cgi
- CSFP (VDACS): https://www.vdacs.virginia.gov/food-distribution-csfp.shtml
- Food banks: https://vafoodbanks.org/
Housing, utilities, and home safety
- Auxiliary Grant (VDSS): https://www.dss.virginia.gov/benefit/ssi.cgi
- EHARP (DHCD): https://www.dhcd.virginia.gov/eharp
- Weatherization (DHCD): https://www.dhcd.virginia.gov/wap
- Energy Assistance (VDSS): https://www.dss.virginia.gov/benefit/ea/
- Dominion EnergyShare: https://www.dominionenergy.com/virginia/billing/energyshare
- Appalachian Power Neighbor-to-Neighbor: https://www.appalachianpower.com/communities/neighbortoneighbor
- Assisted living and adult day searches (VDSS): https://www.dss.virginia.gov/facility/
Transportation
- DRPT transit systems: https://www.drpt.virginia.gov/transit/
- DAV rides: https://www.dav.org/veterans/i-need-a-ride/
Legal and protections
- APS (DARS): https://www.dars.virginia.gov/aps.htm
- LTC Ombudsman: https://www.elderrightsva.org/
- disAbility Law Center of Virginia: https://www.dlcv.org/
- Virginia Legal Aid: https://www.valegalaid.org/
- Human Rights (OAG): https://www.oag.state.va.us/programs-initiatives/human-rights
- Property tax relief authority (elderly/disabled): https://law.lis.virginia.gov/vacode/title58.1/chapter32/section58.1-3210/
- Disabled veteran real estate tax exemption: https://law.lis.virginia.gov/vacode/title58.1/chapter32/section58.1-3219.5/
- DMV disability placards: https://www.dmv.virginia.gov/vehicles/disability-plates-placards
Assistive technology
- VATS (DARS): https://www.dars.virginia.gov/vats.htm
- ATLFA: https://atlfa.org/
- VDDHH (TAP): https://www.vddhh.virginia.gov/
- VDBVI: https://www.vdbvi.virginia.gov/
Special populations
- DVS (Veterans Services): https://www.dvs.virginia.gov/
- Veterans Care Centers (DVS): https://www.dvs.virginia.gov/veterans-care-centers
- Virginia Indian tribes (Commonwealth): https://commonwealth.virginia.gov/virginia-indians/
- IHS Nashville Area: https://www.ihs.gov/nashville/
General
- 211 Virginia: https://211virginia.org
- Eldercare Locator (nationwide AAA finder): https://eldercare.acl.gov
- Social Security office locator: https://secure.ssa.gov/ICON/main.jsp
- Lifeline phone/internet discount: https://www.lifelinesupport.org/
Reality checks, warnings, and tips
- Beware of “free” home modification offers that ask for upfront fees. Verify through your AAA, DHCD providers (EHARP/WAP), or ATLFA.
- Keep your Medicaid renewal notices. Virginia resumed normal renewals; missing a form can end coverage. If you’re disenrolled, contact Cover Virginia quickly: https://coverva.org.
- Assisted living with Auxiliary Grant often has limited availability. Ask to be placed on waitlists at multiple facilities and keep calling back.
- For paratransit and Medicaid rides, schedule early and confirm the day before. Keep a backup plan when possible.
- If a benefit is denied, appeal deadlines are short. Read the notice, call for clarification, and contact Legal Aid: https://www.valegalaid.org/.
About This Guide
by the GrantsForSeniors.org Editorial Team
The GrantsForSeniors.org editorial team has been building benefit and assistance resources for seniors nationwide since 2020. We research programs across all 50 states by reviewing government websites, checking agency updates, and gathering information from available sources.
Our Commitment to You:
• Experience & Expertise: The information in this guide is compiled and reviewed by a team with experience in senior services and financial aid programs. We are committed to sharing our knowledge to help you find the support you need.
• Authority & Trust: We rely on verified sources, including government agencies, non-profit organizations, and official program websites, to ensure the accuracy of our content. Our goal is to be a trusted authority you can rely on for credible information.
• Clarity & Accessibility: We understand that seeking financial assistance can be challenging. This guide is designed to be clear and easy to understand, breaking down complex topics into actionable steps.
While we work hard to provide the most accurate information available, please note that program details and eligibility requirements can change. We recommend always checking with the official program source or agency website for the most current information, as we are not official agencies but rather compile available information.
• Last Updated: August 2025
• Sources Verified: August 2025
• Next Review: February 2026
If you find outdated information, discover new resources, or have questions, please contact us at info@grantsforseniors.org. We’re here to help seniors find resources that can make a real difference in their daily lives.
Disclaimer
This guide is for general information only. Program rules, amounts, and eligibility can change at any time. Always confirm details with the official agency or program website linked above. If you have an emergency, call 911.
