Benefits and Resources for Disabled Seniors in Wisconsin

Written & Reviewed by

Analic Mata-Murray

Analic Mata-Murray

Managing Editor

Yolanda Taylor

Yolanda Taylor

Senior Healthcare Editor

Last updated:

Quick help box (emergency and fast answers)

  • Call 911 for life-threatening emergencies.
  • Call or text 988 for the Suicide & Crisis Lifeline.
  • Report suspected elder abuse or neglect: use the state’s guidance at the Wisconsin Department of Health Services page, Report Elder Abuse in Wisconsin.
  • Find your local Aging & Disability Resource Center (ADRC): Find Your ADRC (Wisconsin DHS).
  • Schedule Medicaid non-emergency medical transportation (NEMT): see Wisconsin Medicaid NEMT transportation for current instructions and contact information.
  • Get 24/7 community help and referrals: dial 211 or visit 211 Wisconsin.

Tip: If you’re not sure where to start, call your ADRC. ADRCs are the front door to most state programs for older adults and people with disabilities.

How to use this guide

  • Start with “Emergency and urgent support” if you need help now.
  • Then go to the ADRC section to open the right doors.
  • Use the program tables to compare your options.
  • Click the official links to apply or learn more.
  • See the FAQs at the end for quick answers to common Wisconsin-specific questions.

Emergency and urgent support in Wisconsin

  • Immediate danger: Call 911.
  • Mental health crisis: Call or text 988 for the Suicide & Crisis Lifeline. More info: 988 Lifeline.
  • Suspected abuse, neglect, or financial exploitation: Follow the steps at Report Elder Abuse in Wisconsin. You can also contact your county’s Adult Protective Services through your ADRC.
  • Urgent food help: Call 211 or search 211 Wisconsin for food pantries and emergency meals.
  • Urgent housing/shelter: Call 211 for local shelters and housing crisis resources.
  • Urgent medical transport (for Medicaid members): See instructions at Wisconsin Medicaid non-emergency medical transportation.

Reality check: In a crisis, services can be busy. If you don’t get through, try again and contact 211 as a backup. Document names, dates, and what you were told.

Start here: Wisconsin ADRCs (your front door to services)

Aging & Disability Resource Centers (ADRCs) give free, unbiased counseling on benefits, long-term care options, transportation, meals, housing, and caregiver help. They are the required entry point for many Medicaid long-term care programs in Wisconsin.

ADRCs can:

  • Screen you for Medicaid long-term care (Family Care, Family Care Partnership, IRIS).
  • Explain state prescription help (SeniorCare).
  • Connect you to meals, transportation, home help, and caregiver support.

Tip: Ask your ADRC for a benefits checkup and a written action plan.

Health care and long-term care supports

Medicaid long-term care in Wisconsin

Wisconsin offers several options depending on your needs, where you live, and whether you want managed care or self-directed services. You usually start with the ADRC for a functional screen and financial eligibility review.

Program What it is and does Who it helps How to enroll
Family Care Managed long-term care. Coordinates personal care, home supports, adult day, respite, assisted living, and more to help you live safely at home or in the community. Adults with disabilities and older adults who meet functional and financial criteria. Start at your ADRC. Learn more at Family Care (DHS).
Family Care Partnership Like Family Care but includes Medicare-covered services with Medicaid long-term care (integrated care). People eligible for both Medicare and Medicaid who want one plan for medical and long-term care. Start at your ADRC. See Family Care Partnership (DHS).
IRIS (Include, Respect, I Self‑Direct) Self-directed long-term care. You manage an approved budget and choose your workers and services. Adults who qualify for Medicaid long-term care and want control over hiring and services. Start at your ADRC. See IRIS (DHS).
PACE (Program of All‑Inclusive Care for the Elderly) Team-based care for people who qualify for nursing-home level of care but want to live at home; integrates Medicare and Medicaid. Available only in certain areas. Frail seniors who meet PACE criteria and live in a service area. Ask your ADRC about local availability. Program info: PACE (Medicare).

Reality check: Some programs have wait lists in certain areas, or limited provider networks. If one option isn’t available, ask the ADRC about alternatives or timelines.

Medicare help and savings

Prescription drugs: Wisconsin SeniorCare

SeniorCare is a Wisconsin program for residents age 65+ that helps pay for prescription drugs. It works with or without Medicare Part D.

  • Learn and apply: Wisconsin SeniorCare (DHS)
  • Enrollment fee: SeniorCare has a modest annual enrollment fee per person; see the DHS page for the current amount and coverage levels.
  • Tip: If you have Medicare Part D, ask the Medigap Helpline how SeniorCare and Part D can work together.

Non-Emergency Medical Transportation (NEMT) for Medicaid

If you are on Wisconsin Medicaid (or a qualifying program), rides to covered medical appointments may be available.

Tip: Book rides early. If you are denied, ask for the reason in writing and how to appeal.

Money help, taxes, and protective programs

Program What it does Where to apply or learn more
Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) Monthly cash benefits for people with limited income/resources (SSI) or work history with a qualifying disability (SSDI). SSI (SSA), SSDI (SSA).
Wisconsin SSI State Supplement Wisconsin adds a state payment for eligible SSI recipients. Wisconsin SSI Payments (DHS).
Medicare Savings Programs Help pay Medicare Part A/B premiums and sometimes copays/deductibles. Income limits update each year. Medicare Savings Programs in WI (DHS).
Wisconsin Homestead Credit State income tax credit for certain low- to moderate‑income renters and homeowners. Homestead Credit (WI Dept. of Revenue).
Property Tax Deferral Loan WHEDA loan for qualifying homeowners age 65+ to help pay property taxes. Property Tax Deferral Loan (WHEDA).
Lifeline phone discount Monthly discount on phone or internet for eligible households. Lifeline in Wisconsin (PSC).

Reality check: Credits and supplements depend on income, assets, disability status, and living situation. Keep good records. For taxes, consider free counseling through AARP Foundation Tax‑Aide or VITA; find locations via 211 Wisconsin.

Food and nutrition

  • Meals at senior centers and home-delivered meals: Learn about Older Americans Act nutrition programs through your ADRC and county aging unit: Older Adult Nutrition Programs in Wisconsin (DHS).
  • FoodShare (SNAP): Helps buy groceries with a QUEST card. Eligibility depends on income and household size.
    Apply or manage benefits at ACCESS Wisconsin, or learn more at FoodShare Wisconsin (DHS).
  • Senior Farmers’ Market Nutrition Program (SFMNP): Seasonal vouchers to buy fresh produce from approved farmers’ markets.
    Program details and local contacts: SFMNP in Wisconsin (DHS).

Tip: Ask your ADRC about culturally appropriate meal options and medically tailored meals if you have special diets.

Housing, utilities, and home safety

Program What it offers Where to apply or learn more
Wisconsin Home Energy Assistance Program (WHEAP) Help with heating and electric bills, crisis assistance, and emergency furnace repair/replacement for eligible households. Home Energy Plus (WHEAP).
Weatherization Assistance Program (WAP) Free energy‑saving improvements like insulation and air sealing for eligible households. Weatherization in Wisconsin (Home Energy Plus).
Housing Choice Voucher (Section 8) and Public Housing Rent help vouchers or affordable public housing via local housing authorities. Find your local housing authority via HUD – Wisconsin Public Housing Agencies.
USDA Section 504 Home Repair Grants (for 62+) and loans to fix health/safety issues and improve accessibility in rural areas. Section 504 in Wisconsin (USDA RD).
WHEDA Homeowner Programs State-backed home improvement loans via lenders; check current offerings. WHEDA Homeownership.
Medicaid-funded Home Modifications If enrolled in Family Care, Partnership, or IRIS, you may get ramps, bathroom changes, and more when medically necessary. Ask your ADRC or care team; programs: Family Care, IRIS.

Reality check: Wait lists and contractor shortages are common. Get multiple bids and make sure the funding is approved in writing before work begins.

Transportation options

Option What it is Where to learn more
County Specialized Transportation (85.21) Each county gets state funding for senior and disability rides (shared-ride taxis, vans, volunteer drivers). Availability varies. WisDOT 85.21 Program. Ask your ADRC for local details.
ADA Paratransit Door-to-door service for people who can’t use fixed-route buses because of a disability, within 3/4 mile of bus routes. Check your local transit agency or ask your ADRC. ADA rules: ADA Paratransit (FTA).
Medicaid NEMT Rides to covered medical appointments for eligible Medicaid members. Medicaid NEMT (DHS).
Intercity Bus Rural intercity routes connect towns to cities and medical hubs. WisDOT Intercity Bus.
Volunteer Driver Programs Free or low-cost rides from local nonprofits, often for medical appointments. Ask your ADRC or search 211 Wisconsin.

Tip: For frequent medical visits, ask your care team about standing ride orders if available through NEMT or local programs.

Assistive technology, communication, and home accessibility

  • WisTech Assistive Technology Program: Device demonstrations, short-term loans, reuse/exchange, and information on funding.
    Learn more: WisTech (DHS).
  • Telecommunications Equipment Purchase Program (TEPP): Vouchers to help buy specialized phone equipment for hearing, speech, or mobility needs.
    Program info and how to apply: TEPP (Public Service Commission of Wisconsin).
  • Durable medical equipment and home mods through Medicaid long-term care: If you’re in Family Care, Partnership, or IRIS, ask your care manager about funding for items like ramps, stairlifts, grab bars, and shower chairs.
    See program overviews: Family Care (DHS), IRIS (DHS).

Reality check: Funding for devices and modifications usually requires prior authorization and documentation. Save prescriptions, evaluations, and home safety assessments.

Caregiver support and dementia resources

Protecting your rights and solving problems

Work, income, and community life

  • Division of Vocational Rehabilitation (DVR): Job services for people with disabilities, including assistive technology and job coaching.
    Learn more: DVR (Wisconsin DWD).
  • Senior Community Service Employment Program (SCSEP): Part-time, paid training jobs for adults 55+ with low income. Find grantees near you via the U.S. Department of Labor’s directory and ask your ADRC for local sponsors.
    National info and finder: SCSEP (U.S. DOL).
  • Senior centers and Lifelong learning: Ask your ADRC or local parks/rec about senior centers, fitness, evidence-based workshops (like falls prevention), and social activities.

Reality check: Returning to work may affect SSI/SSDI and Medicaid. Ask DVR or your ADRC about benefits counseling before starting.

Special focus: inclusive supports

LGBTQ+ seniors

Tip: Put legal paperwork in order (health care power of attorney, visitation preferences, and beneficiary designations). Wisconsin advance directive forms: Advance Directives (DHS).

Veteran seniors

Tip: Connect with a County Veterans Service Officer (CVSO) for one‑on‑one help filing claims; your ADRC or WDVA can point you to your CVSO.

Tribal members and Native elders

  • Tribal ADRC services: Many Wisconsin tribes operate Tribal Aging and Disability Resources.
    Learn more: Tribal ADRC information (DHS).
  • Indian Health Service (IHS) – Bemidji Area: Health services and referrals for eligible tribal members.
    Info: IHS Bemidji Area.
  • Nutrition, transportation, and caregiver support may be available through Tribal Aging Units. Contact your tribal office or ask your ADRC to connect you.

Rural seniors and families

  • Transportation: Use county 85.21 programs and volunteer driver networks; check intercity bus options to reach regional medical centers. See WisDOT 85.21.
  • Telehealth: Ask your clinic if telehealth visits are covered by your plan; Medicaid and many Medicare Advantage plans allow telehealth for some services.
  • Home repair: Rural homeowners may qualify for USDA Section 504 grants/loans.
  • Community connectors: Your ADRC and 211 Wisconsin can find nearby services even in small towns.

Program deep-dive: what they do, who they serve, how to apply

Below are brief summaries to help you decide what to click first.

Family Care and Family Care Partnership (managed long-term care)

  • What they are: Medicaid-funded programs that arrange long-term services and supports such as in-home help, adult day services, respite, assisted living, transportation, and medical equipment. Partnership includes Medicare coverage in one plan.
  • What they do: Create a care plan, coordinate providers, and authorize services to help you live safely at home or in the community.
  • Who they serve: Adults who meet functional eligibility (nursing home level for most) and financial rules.
  • How to apply: Contact your ADRC for the functional screen and enrollment counseling.
    Learn more: Family Care, Family Care Partnership.

IRIS (self-directed long-term care)

  • What it is: A Medicaid long-term care option where you control your budget and choose your caregivers and services.
  • What it does: Funds supports like personal care, respite, and home modifications. You hire and manage workers, with help from a consultant.
  • Who it serves: Adults who qualify for Medicaid long-term care and prefer self-direction.
  • Apply: Start at your ADRC. Program details: IRIS (DHS).

SeniorCare Prescription Drug Assistance

  • What it is: A Wisconsin program for age 65+ that lowers prescription drug costs.
  • What it does: Offers coverage tiers based on income, with an annual enrollment fee and copays set by the state.
  • Who it serves: Wisconsin residents 65+; works alone or with Medicare Part D.
  • Apply and learn: SeniorCare (DHS).

Medicare Savings Programs (QMB, SLMB, QI)

  • What they are: Medicaid programs that pay some or all of your Medicare Part A and/or Part B premiums and may cover certain cost-sharing.
  • What they do: Reduce your monthly Medicare costs.
  • Who they serve: People with Medicare and limited income/resources (limits change yearly).
  • Apply: Through your local income maintenance agency or ACCESS Wisconsin. Details: Medicare Savings Programs in WI (DHS).

FoodShare (SNAP)

  • What it is: Helps buy groceries using a QUEST card.
  • What it does: Monthly benefit based on income and household size.
  • Who it serves: Eligible individuals and families, including seniors and people with disabilities.
  • Apply: ACCESS Wisconsin. Info: FoodShare (DHS).

WHEAP and Weatherization

  • What they are: Energy assistance and home weatherization services.
  • What they do: Help with heat/electric bills, emergency furnace, and energy‑saving improvements.
  • Who they serve: Income‑eligible households.
  • Apply: Find your local agency at Home Energy Plus. Weatherization info: WAP in Wisconsin.

Homestead Credit and Property Tax Deferral

  • What they are: A state income tax credit (Homestead) and a WHEDA loan (Property Tax Deferral) that help lower housing costs for older homeowners and renters with limited income.
  • What they do: Reduce property tax burden or provide a loan secured against your home to pay taxes now.
  • Who they serve: Income‑eligible seniors and people with disabilities (rules vary).
  • Apply: Homestead Credit (WI DOR), Property Tax Deferral (WHEDA).

Realistic examples

  • Example 1 (meds + groceries): A 72‑year‑old in Green Bay on Medicare applies for SeniorCare to lower pharmacy costs and uses ACCESS Wisconsin to see if they also qualify for FoodShare and a Medicare Savings Program.
  • Example 2 (care at home): An 80‑year‑old in Eau Claire calls the ADRC to explore Family Care. After the functional screen and financial eligibility, they enroll and get help with bathing, meals, and rides.
  • Example 3 (rural homeowner): A 68‑year‑old in Ashland County with a failing furnace contacts Home Energy Plus. They receive crisis heating help and are referred for Weatherization.

Note: Your situation may differ. Always confirm with the program or your ADRC.

Health and long‑term care program comparison

Feature Family Care Family Care Partnership IRIS PACE
Manages long-term services and supports Yes Yes You self-manage Yes
Includes Medicare medical services No Yes No Yes
Self-directed hiring of caregivers Limited Limited Yes No
Service area limits Statewide, with some variation Available in select counties Statewide availability varies Limited areas only
Entry point ADRC ADRC ADRC ADRC

Sources: Family Care, Partnership, IRIS, PACE.

Finding and comparing care providers

Reality check: Facility availability and costs vary. Visit in person, ask about staffing, inspection reports, and resident/family councils.

Transportation quick-compare

Need Best first step Why
Medical rides if you have Medicaid Medicaid NEMT (DHS) Dedicated benefit for eligible members.
Local rides for errands and appointments Ask your ADRC about 85.21 options Counties design programs to fit local needs.
Can’t use the city bus because of a disability Check ADA paratransit eligibility Door-to-door within service corridors.
Long-distance medical visit to a specialist Look at intercity bus and NEMT Combine services if needed.

Documents to keep handy

  • Photo ID, Social Security card, Medicare/Medicaid cards.
  • Proof of Wisconsin residency.
  • Income and asset documents (bank statements, pension, SSI/SSDI award letters).
  • Medical documentation (diagnoses, prescriptions, therapy notes).
  • Leases, property tax bills, utility bills.
  • Advance directives (health care power of attorney). Forms: Wisconsin Advance Directives (DHS).

Resources by region (how to find local offices fast)

Wisconsin services are organized locally by county and tribe. The fastest way to get correct local contacts is to use the state directories:

Tip: If online directories are hard to navigate, call your ADRC and ask them to connect you directly to the correct office.

Frequently asked questions (Wisconsin-specific)

Q: How do I report suspected elder abuse or neglect in Wisconsin?
A: Follow the steps at Report Elder Abuse in Wisconsin (DHS) to contact your county’s Adult Protective Services or law enforcement when appropriate.

Q: How do I apply for Wisconsin SeniorCare prescription assistance?
A: See eligibility, coverage levels, and the application at SeniorCare (DHS). You can also ask your ADRC for help filling out the application.

Q: How do I get rides to medical appointments if I’m on Medicaid?
A: Use the instructions at Medicaid NEMT (DHS) to set up covered rides. Book as early as possible.

Q: Does Wisconsin have a state supplement to federal SSI?
A: Yes. Wisconsin provides a state SSI payment for eligible SSI recipients. Learn more at Wisconsin SSI Payments (DHS).

Q: Where can I get free, unbiased help with Medicare and Medigap?
A: Contact the Wisconsin Medigap Helpline (Board on Aging and Long Term Care).

Q: Can I get help with property taxes as a senior?
A: You may qualify for the Wisconsin Homestead Credit and, if you’re 65+ and meet rules, the Property Tax Deferral Loan Program.

Q: How do I get a disabled parking permit or plates in Wisconsin?
A: See the rules and forms at WisDOT – Disabled parking.

Q: Where can I file a complaint about a nursing home or assisted living facility?
A: Contact the Long‑Term Care Ombudsman. You can also review facilities using Medicare Care Compare.

Q: Does Wisconsin recover costs from estates for people who used Medicaid?
A: Wisconsin has an estate recovery program as required by federal and state law. Learn what’s included and the exceptions at Medicaid Estate Recovery in Wisconsin (DHS). Consider speaking with an attorney for advice.

Q: Is there help to pay for assistive technology or communication devices?
A: Yes. Start with WisTech (DHS) for device loans and reuse; check TEPP (PSC) for phone equipment; ask ADRC about Medicaid or other funding.

Source list (official and well-established)

Practical tips and reality checks

  • Keep a benefits folder with copies of applications, approvals, denials, and appeal deadlines.
  • Ask for written explanations when you’re denied, and appeal on time. ADRCs and legal aid can help you understand your rights.
  • Programs change. Always check the latest rules on the official site or with your ADRC.
  • If you can’t get through by phone, try early mornings, use online portals, or ask a family member or friend to help call.

About this guide

by the GrantsForSeniors.org Editorial Team

The GrantsForSeniors.org editorial team has been building benefit and assistance resources for seniors nationwide since 2020. We research programs across all 50 states by reviewing government websites, checking agency updates, and gathering information from available sources.

Our Commitment to You:

  • Experience & Expertise: The information in this guide is compiled and reviewed by a team with experience in senior services and financial aid programs. We are committed to sharing our knowledge to help you find the support you need.
  • Authority & Trust: We rely on verified sources, including government agencies, non-profit organizations, and official program websites, to ensure the accuracy of our content. Our goal is to be a trusted authority you can rely on for credible information.
  • Clarity & Accessibility: We understand that seeking financial assistance can be challenging. This guide is designed to be clear and easy to understand, breaking down complex topics into actionable steps.

While we work hard to provide the most accurate information available, please note that program details and eligibility requirements can change. We recommend always checking with the official program source or agency website for the most current information, as we are not official agencies but rather compile available information.

  • Last Updated: August 2025
  • Sources Verified: August 2025
  • Next Review: February 2026

If you find outdated information, discover new resources, or have questions, please contact us at info@grantsforseniors.org. We’re here to help seniors find resources that can make a real difference in their daily lives.

Disclaimer

This guide is for general information only. Program rules, eligibility, amounts, and provider networks change. Always confirm details with the agency or program linked in this guide, your ADRC, or a qualified advisor. We do not provide legal, tax, or medical advice.

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About the Authors

Analic Mata-Murray

Analic Mata-Murray

Managing Editor

Analic Mata-Murray holds a Communications degree with a focus on Journalism and Advertising from Universidad Católica Andrés Bello. With over 11 years of experience as a volunteer translator for The Salvation Army, she has helped Spanish-speaking communities access critical resources and navigate poverty alleviation programs.

As Managing Editor at Grants for Seniors, Analic oversees all content to ensure accuracy and accessibility. Her bilingual expertise allows her to create and review content in both English and Spanish, specializing in community resources, housing assistance, and emergency aid programs.

Yolanda Taylor

Yolanda Taylor, BA Psychology

Senior Healthcare Editor

Yolanda Taylor is a Senior Healthcare Editor with over six years of clinical experience as a medical assistant in diverse healthcare settings, including OB/GYN, family medicine, and specialty clinics. She is currently pursuing her Bachelor's degree in Psychology at California State University, Sacramento.

At Grants for Seniors, Yolanda oversees healthcare-related content, ensuring medical accuracy and accessibility. Her clinical background allows her to translate complex medical terminology into clear guidance for seniors navigating Medicare, Medicaid, and dental care options. She is bilingual in Spanish and English and holds Lay Counselor certification and CPR/BLS certification.