Emergency Assistance for Seniors in Nebraska

Emergency Assistance, Resources and Programs for Seniors in Nebraska (2025 Guide)

Last updated: August 2025

This guide focuses on practical, state-specific help for Nebraskans age 60+ and their caregivers. It starts with emergencies, then covers money, housing, food, health care, transportation, and special situations (veterans, LGBTQ+, tribal, and rural seniors). Every fact points to an official or well‑established source.


Quick Help Box (for immediate needs)

Use these contacts first during a crisis. If someone is in danger, call 911.

Need What to do now Official link
Danger to life or safety Call 911 Local emergency services
Mental health crisis Call or text 988 (24/7). Veterans press 1. Visit the 988 Suicide & Crisis Lifeline: https://988lifeline.org
Food, shelter, utility help referrals Dial 211 (free, statewide) Nebraska 211: https://www.ne211.org
Report abuse, neglect, exploitation of a vulnerable adult If urgent, call 911. For reporting and guidance, use Nebraska Adult Protective Services via DHHS Nebraska DHHS Adult Protective Services: https://dhhs.ne.gov/Pages/Adult-Protective-Services.aspx
Apply for SNAP, Medicaid, LIHEAP (energy), and more Apply online via ACCESSNebraska (DHHS) ACCESSNebraska portal: https://dhhs.ne.gov/Pages/ACCESSNebraska.aspx
Disaster updates and local emergency info Check NEMA for statewide alerts Nebraska Emergency Management Agency (NEMA): https://nema.nebraska.gov
Social Security, SSI, Medicare questions Call 800-772-1213 or use online services Social Security Administration: https://www.ssa.gov
Medicare help comparing plans and costs Free counseling from Nebraska SHIP (Dept. of Insurance) Nebraska SHIP: https://doi.nebraska.gov/consumer/ship

Tip: If websites are hard to use, call 211 or your local Area Agency on Aging (AAA). Nebraska has eight AAAs that can help you apply and find local services. Find your AAA: https://dhhs.ne.gov/Pages/Area-Agencies-on-Aging.aspx


How to use this guide

  • Start with the Emergency section below if you need same‑day help.
  • For bills, food, and utilities, go to “Cash, Bills & Daily Expenses.”
  • For rent or homelessness prevention, see “Housing & Homelessness Prevention.”
  • For Medicaid, Medicare, and in‑home care, see “Health & Caregiving.”
  • For Meals on Wheels and food boxes, see “Food & Nutrition.”
  • For transportation, see “Transportation.”
  • For veterans, LGBTQ+ seniors, tribal elders, and rural seniors, see “Inclusive Resources.”
  • Don’t skip the “Resources by Region” table for local contacts.

Reality check: Nebraska programs do help, but funding can run out, and waitlists happen—especially for rent help, repairs, and in‑home support. Apply quickly and keep records of who you spoke with and when.


Emergency steps (do this first)

  1. If someone is in immediate danger, call 911.
  2. If you’re in a mental health crisis, call or text 988. For Veterans, press 1 to reach the Veterans Crisis Line. Source: https://988lifeline.org
  3. For same‑day referrals to food, shelter, utility help, transportation, and local agencies, dial 211 or visit Nebraska 211: https://www.ne211.org
  4. If you are facing a shutoff or eviction:
    • Utilities: Call your utility right away and explain your situation, then apply for LIHEAP (energy assistance) through DHHS: https://dhhs.ne.gov/Pages/Energy-Assistance.aspx
    • Rent: Call 211 for shelter/ESG providers and contact your local Continuum of Care (Omaha metro or Lincoln) or your Area Agency on Aging. See housing section below.
  5. If you suspect abuse, neglect, or exploitation, contact law enforcement if urgent and report to Adult Protective Services at DHHS: https://dhhs.ne.gov/Pages/Adult-Protective-Services.aspx
  6. If you lost ID, EBT card, or Medicare card:

How Nebraska’s safety net works for older adults

Note: Funding levels and eligibility can change. Always verify using the links provided.


Cash, bills, and daily expenses (state and federal help)

Here are the main programs seniors use to keep up with daily costs.

Key programs at a glance

Program What it helps Who runs it Where to apply / learn more
SNAP (Food Stamps) Monthly funds on an EBT card to buy groceries. Some seniors can qualify even with modest savings. Nebraska DHHS Nebraska SNAP overview and apply: https://dhhs.ne.gov/Pages/SNAP.aspx
LIHEAP (Energy Assistance) Helps pay heating/cooling bills, past‑due balances, and sometimes deposits. Nebraska DHHS LIHEAP details and apply: https://dhhs.ne.gov/Pages/Energy-Assistance.aspx
Weatherization Assistance Program (WAP) Free energy‑saving home upgrades to cut bills (insulation, sealing, minor repairs). U.S. DOE with Nebraska partners Program overview and state contacts (DOE): https://www.energy.gov/scep/wap
Medicaid (including Medicare Savings Programs) Helps with health costs. MSPs can pay Medicare Part B premiums and more if income is limited. Nebraska DHHS Medicaid info: https://dhhs.ne.gov/Pages/Medicaid.aspx; MSPs: https://www.medicare.gov/your-medicare-costs/get-help-paying-costs/medicare-savings-programs
State Supplement Program (SSP) Small state payment to some SSI recipients who are aged, blind, or disabled. Nebraska DHHS Nebraska SSP: https://dhhs.ne.gov/Pages/State-Supplement-Program.aspx
Social Security/SSI Retirement, disability, or need‑based SSI payments. SSA SSA: https://www.ssa.gov
Lifeline (phone discount) Monthly discount on phone or internet for low‑income households. USAC/FCC Lifeline info and apply: https://www.lifelinesupport.org
Homestead Exemption (property tax relief) Reduces property taxes for qualifying seniors and disabled veterans. Nebraska Dept. of Revenue Homestead Exemption: https://revenue.nebraska.gov/PAD/homestead-exemption
Emergency Solutions Grant (ESG) services Shelter and homelessness prevention (delivered by local non‑profits). Nebraska Dept. of Economic Development (DED) ESG program overview: https://opportunity.nebraska.gov/program/emergency-solutions-grant-esg/

Notes and reality checks:

  • SNAP and LIHEAP can sometimes process quicker if you have an emergency. Tell DHHS if you have a shutoff notice, no food, or a medical need for cooling or heating. Source: DHHS SNAP and LIHEAP pages above.
  • Weatherization has waitlists. Apply anyway; savings can be significant. Program details: U.S. DOE WAP page above.
  • The Affordable Connectivity Program (ACP) has faced funding interruptions. Check the FCC’s ACP page for the current status before applying: https://www.fcc.gov/acp
  • Homestead Exemption filing windows and income limits vary by year. Use the Department of Revenue page for current forms and deadlines: https://revenue.nebraska.gov/PAD/homestead-exemption

How to apply for benefits online

Benefit Application path
SNAP, LIHEAP, Medicaid, and related DHHS benefits Apply or manage your case at ACCESSNebraska: https://dhhs.ne.gov/Pages/ACCESSNebraska.aspx
Social Security (retirement, disability), Medicare Extra Help Social Security online services: https://www.ssa.gov/
Lifeline phone/internet discount Check eligibility and apply via USAC’s National Verifier: https://www.lifelinesupport.org

If online forms are hard to navigate:


Housing and homelessness prevention

Housing emergencies are tough. Nebraska’s main tools are local shelters, ESG‑funded providers, legal help to delay or prevent eviction, and property tax relief for homeowners.

Reality check: Emergency rent funds are limited and may not always be available. If you get a Notice to Quit or eviction summons, seek help immediately from Legal Aid of Nebraska and call 211 to get on any local prevention lists.


Health and caregiving

Nebraska blends Medicare and Medicaid services and offers local help to navigate choices.

Health coverage and in‑home care options

Need Program What it does Learn more
Help paying Medicare costs Medicare Savings Programs (QMB, SLMB, QI) May pay your Part B premium and sometimes other costs if income is limited. Medicare MSPs: https://www.medicare.gov/your-medicare-costs/get-help-paying-costs/medicare-savings-programs
Extra help for prescriptions Extra Help (Low‑Income Subsidy) Lowers Part D premiums and copays. Apply through SSA. SSA Extra Help: https://www.ssa.gov/extrahelp
Medicaid coverage Nebraska Medicaid (Heritage Health) Helps with doctor visits, hospital, some long‑term care. Nebraska Medicaid: https://dhhs.ne.gov/Pages/Medicaid.aspx
In‑home and community supports Medicaid HCBS Waivers Supports to stay at home (personal care, home modifications, etc.), if eligible. Nebraska HCBS waivers: https://dhhs.ne.gov/Pages/HCBS-Waivers.aspx
Medicare plan counseling Nebraska SHIP Free, unbiased help choosing or changing Medicare plans. Nebraska SHIP: https://doi.nebraska.gov/consumer/ship
Long‑term care oversight State Long‑Term Care Ombudsman Resolves problems in nursing homes/assisted living. Nebraska Ombudsman: https://dhhs.ne.gov/Pages/Long-Term-Care-Ombudsman.aspx
Behavioral health DHHS Behavioral Health Regions; 988 Local mental health resources; crisis help via 988. Regions: https://dhhs.ne.gov/behavioral_health/Pages/Behavioral-Health-Regions.aspx; 988: https://988lifeline.org

Notes:

  • If you have both Medicare and Medicaid, tell providers you are “dual eligible.” You may qualify for extra benefits and reduced costs.
  • SHIP counseling is free and can save money by finding a better Part D or Medicare Advantage plan. Source: Nebraska Department of Insurance (SHIP page above).

Caregivers and respite:


Food and nutrition

Reality check: CSFP has limited slots and pickup rules. If you can’t lift or travel, ask about proxy pickup or delivery through your AAA.


Transportation

Tip: Book rides early. Rural services may run only certain days or require 24–48 hours notice.


Financial protection, scams, and legal help

Warning: Be careful with door‑to‑door contractors after storms and high‑pressure phone pitches for “free” medical equipment. Verify with your AAA, SHIP, or the Attorney General’s office before signing anything.


Inclusive resources

Veterans (older Veterans and spouses)

Reality check: VA claims can take months. Work with your County VSO to avoid delays and gather the right documents up front.

LGBTQ+ seniors

  • SAGE National LGBT Elder Hotline (listening, support, and resources): 877‑360‑LGBT (5428). Info: https://www.sageusa.org
  • OutNebraska: Statewide LGBTQ+ advocacy and resources, including referrals to affirming services: https://outnebraska.org
  • Medicare/Medicaid and SSA serve all eligible people regardless of sexual orientation or gender identity. For name/gender marker updates on SSA records: https://www.ssa.gov (see “Correct or Change Your Name”)

Tip: If you’re facing discrimination in housing or services, contact the Nebraska Attorney General (consumer page) and Legal Aid of Nebraska.

Tribal elders (Omaha, Winnebago, Santee Sioux Nation, Ponca Tribe)

Note: The Ponca Tribe of Nebraska has a dispersed service area. Contact your tribal office to confirm eligibility and service locations.

Rural seniors and limited access

  • Public and demand‑response transit: Nebraska DOT transit page lists rural providers: https://dot.nebraska.gov/transit/
  • Telehealth: Medicare covers many telehealth services in certain situations; check coverage before scheduling: https://www.medicare.gov/coverage/telehealth
  • 211 can connect you to mobile food pantries and traveling clinics in your county: https://www.ne211.org
  • For farm and ranch stress, the Rural Response Hotline offers confidential help and referrals (financial, legal, counseling). Learn more: University and non‑profit partners keep this active; start via UNL Extension resource page: https://farm.unl.edu (search “Rural Response Hotline” on the site)

Tip: Ask your AAA about winter wellness checks, home‑delivered meals during storms, and medication delivery options where available.


Resources by region (who to contact near you)

Use this table to get to the right local network quickly. If a direct local link is not listed, call 211 or your AAA and ask for the nearest provider.

Region / Area Primary aging office Homelessness coordination Notes and links
Omaha metro (Douglas, Sarpy) Eastern Nebraska Office on Aging (via AAA directory) Metro Area Continuum of Care for the Homeless (MACCH) Find AAA: https://dhhs.ne.gov/Pages/Area-Agencies-on-Aging.aspx; MACCH: https://endhomelessnesstoday.org
Lincoln and nearby Aging Partners (via AAA directory) Lincoln Homeless Coalition/CoC partners AAA directory: https://dhhs.ne.gov/Pages/Area-Agencies-on-Aging.aspx; City housing: https://www.lincoln.ne.gov/City/Departments/Urban-Development/Housing
Northeast NE (Norfolk area) Northeast Nebraska AAA (see AAA directory) Balance‑of‑State CoC providers AAA directory: https://dhhs.ne.gov/Pages/Area-Agencies-on-Aging.aspx; HUD CoC contacts: https://www.hudexchange.info/programs/coc/coc-contact-list/
North Central NE (O’Neill/Valentine area) North Central Nebraska AAA (see AAA directory) Balance‑of‑State CoC providers Same links as above
South Central NE (Grand Island/Kearney/Hastings) South Central Nebraska AAA or Midland AAA (see AAA directory) Balance‑of‑State CoC providers Same links as above
Western NE (Scottsbluff/Gering) Aging Office of Western Nebraska (AOWN) (see AAA directory) Balance‑of‑State CoC providers Same links as above
Southeast and river counties Blue Rivers Area Agency on Aging and/or Aging Partners (see AAA directory) Local ESG providers via 211 AAA directory: https://dhhs.ne.gov/Pages/Area-Agencies-on-Aging.aspx; 211: https://www.ne211.org

Note: Nebraska has eight AAAs. The DHHS page above lists each office with phone numbers and counties served.


Disaster and severe weather tips for older adults


Common roadblocks (and how to handle them)

  • “I applied online but haven’t heard back.” Write down the date/time you applied and any confirmation number. Call the agency and 211 to ask about interim help (food pantries, utility protections).
  • “My income is slightly too high.” Ask about medical expense deductions for SNAP, Medicare Savings Programs, and sliding‑fee services at community health centers. Find a health center: https://findahealthcenter.hrsa.gov
  • “I can’t get to the office.” Ask your AAA about home‑based assessments or mobile services. Transit providers may offer door‑to‑door rides: https://dot.nebraska.gov/transit/
  • “The program is out of funds.” Ask to be waitlisted, check nearby counties (some programs serve multiple counties), and request written denial so you can pursue alternatives (e.g., Legal Aid, faith‑based aid, veterans’ aid).

Frequently Asked Questions (FAQs)

Q1) Where do I apply for SNAP, LIHEAP, or Medicaid in Nebraska?
A: Use ACCESSNebraska (DHHS) to apply online, check status, and upload documents: https://dhhs.ne.gov/Pages/ACCESSNebraska.aspx. If you prefer in‑person help, call your Area Agency on Aging: https://dhhs.ne.gov/Pages/Area-Agencies-on-Aging.aspx or dial 211.

Q2) Can older adults get emergency food the same day?
A: Yes—call 211 to find pantries and mobile distributions near you: https://www.ne211.org. Also ask your AAA about Meals on Wheels and dining centers: https://dhhs.ne.gov/Pages/Area-Agencies-on-Aging.aspx

Q3) I got a shutoff notice. Can LIHEAP help with past‑due bills?
A: LIHEAP can assist with past‑due balances and sometimes deposits if you qualify. Apply through DHHS: https://dhhs.ne.gov/Pages/Energy-Assistance.aspx. Call your utility immediately and explain your situation; some offer payment plans.

Q4) Is there help with my Medicare Part B premiums?
A: You may qualify for a Medicare Savings Program (QMB, SLMB, or QI). Learn the basics at Medicare.gov: https://www.medicare.gov/your-medicare-costs/get-help-paying-costs/medicare-savings-programs and contact ACCESSNebraska to apply: https://dhhs.ne.gov/Pages/ACCESSNebraska.aspx. Nebraska SHIP can counsel you for free: https://doi.nebraska.gov/consumer/ship

Q5) How do I report suspected elder abuse or financial exploitation?
A: If immediate danger, call 911. Otherwise, report to Nebraska Adult Protective Services (DHHS): https://dhhs.ne.gov/Pages/Adult-Protective-Services.aspx

Q6) I need home care but want to avoid a nursing home. Are there options?
A: Yes—ask about Medicaid Home- and Community-Based Services (HCBS) waivers: https://dhhs.ne.gov/Pages/HCBS-Waivers.aspx and call your AAA to discuss in‑home services and respite: https://dhhs.ne.gov/Pages/Area-Agencies-on-Aging.aspx

Q7) Can I get help with my property taxes as a homeowner?
A: The Nebraska Homestead Exemption reduces property taxes for qualifying seniors and disabled veterans. Rules and forms: https://revenue.nebraska.gov/PAD/homestead-exemption

Q8) Where can I find a safe shelter or help if I’m newly homeless?
A: Start by calling 211. In Omaha, MACCH coordinates shelter/housing: https://endhomelessnesstoday.org. In Lincoln, see City housing resources and partners: https://www.lincoln.ne.gov/City/Departments/Urban-Development/Housing. Elsewhere, check HUD’s CoC contact list: https://www.hudexchange.info/programs/coc/coc-contact-list/

Q9) Are there phone or internet discounts for low-income seniors?
A: Lifeline is active and offers a monthly discount. Check eligibility: https://www.lifelinesupport.org. The FCC’s Affordable Connectivity Program (ACP) has had funding interruptions; check current status: https://www.fcc.gov/acp

Q10) I’m a Veteran. Who can help me file for Aid & Attendance?
A: Contact your County Veteran Service Officer (CVSO): https://veterans.nebraska.gov/cvso and review VA’s Aid & Attendance details: https://www.va.gov/pension/aid-attendance-housebound/

Q11) I’m a tribal elder. Where do I find meal programs or caregiver help?
A: Look up your tribe’s Title VI Elder Program in the ACL directory: https://olderindians.acl.gov/title-vi-tribes and contact IHS Great Plains Area for clinic resources: https://www.ihs.gov/greatplains/

Q12) Who oversees problems in nursing homes or assisted living?
A: The Nebraska Long‑Term Care Ombudsman can investigate and help resolve issues: https://dhhs.ne.gov/Pages/Long-Term-Care-Ombudsman.aspx


Program details and how they help (more depth)


Practical application tips

  • Keep documents ready: photo ID, Social Security number, proof of income, bank statements, utility bills, lease/mortgage, medical bills, and shutoff/eviction notices.
  • Tell your story clearly: “I have a shutoff date of [date], live alone, and take refrigerated insulin.” This can speed up LIHEAP and SNAP.
  • Ask for reasonable accommodations if you have mobility, hearing, or vision limitations.
  • Always get names, dates, and confirmation numbers. If denied, ask for the decision in writing and appeal by the deadline shown on the notice.

Quick tables you can save

Who does what (fast reference)

Topic Best first call or click
Food now (pantries/meals) Dial 211: https://www.ne211.org; AAA meals: https://dhhs.ne.gov/Pages/Area-Agencies-on-Aging.aspx
Apply for SNAP/LIHEAP/Medicaid ACCESSNebraska: https://dhhs.ne.gov/Pages/ACCESSNebraska.aspx
Medicare plan questions Nebraska SHIP: https://doi.nebraska.gov/consumer/ship
Property tax relief Homestead Exemption: https://revenue.nebraska.gov/PAD/homestead-exemption
Housing/shelter 211, MACCH (Omaha): https://endhomelessnesstoday.org; Lincoln housing: https://www.lincoln.ne.gov/City/Departments/Urban-Development/Housing
Elder rights in facilities Nebraska Ombudsman: https://dhhs.ne.gov/Pages/Long-Term-Care-Ombudsman.aspx
Report elder abuse/exploitation DHHS APS: https://dhhs.ne.gov/Pages/Adult-Protective-Services.aspx

Resources (statewide and federal)


Disclaimer

Programs, eligibility, dollar amounts, and contact details can change. Always confirm the latest information with the agency or program linked in this guide. If you spot an error or a broken link, please let us know so we can correct it.


About This Guide

by the GrantsForSeniors.org Editorial Team

The GrantsForSeniors.org editorial team has been building benefit and assistance resources for seniors nationwide since 2020. We research programs across all 50 states by reviewing government websites, checking agency updates, and gathering information from available sources.

Our Commitment to You:

  • Experience & Expertise: The information in this guide is compiled and reviewed by a team with experience in senior services and financial aid programs. We are committed to sharing our knowledge to help you find the support you need.
  • Authority & Trust: We rely on verified sources, including government agencies, non-profit organizations, and official program websites, to ensure the accuracy of our content. Our goal is to be a trusted authority you can rely on for credible information.
  • Clarity & Accessibility: We understand that seeking financial assistance can be challenging. This guide is designed to be clear and easy to understand, breaking down complex topics into actionable steps.

While we work hard to provide the most accurate information available, please note that program details and eligibility requirements can change. We recommend always checking with the official program source or agency website for the most current information, as we are not official agencies but rather compile available information.

  • Last Updated: August 2025
  • Sources Verified: August 2025
  • Next Review: February 2026

If you find outdated information, discover new resources, or have questions, please contact us at info@grantsforseniors.org. We’re here to help seniors find resources that can make a real difference in their daily lives.