Emergency Assistance for Seniors in Ohio

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Quick help box (fastest options in a crisis)

If you are in danger or need urgent help, use these first.

Need Who to contact How they help
Life-threatening emergency Call 911 Police, fire, EMS.
Mental health or emotional crisis Call or text 988 (Suicide & Crisis Lifeline) Free 24/7 crisis counseling and connection to local care. Learn about 988 in Ohio at OhioMHAS
Talk to a licensed counselor Ohio CareLine: 1-800-720-9616 24/7 emotional support and referral. Ohio CareLine details (OhioMHAS)
Elder abuse, neglect, or exploitation Adult Protective Services: 1-855-OHIO-APS (1-855-644-6277) Report abuse. Your county investigates. About APS (ODJFS)
Problems in nursing homes/assisted living Long-Term Care Ombudsman: 1-800-282-1206 Free help resolving care complaints. Ombudsman program (Ohio Dept. of Aging)
Any local emergency needs (shelter, food, utility help) Call 211 24/7 navigation to local agencies. Find your local 211
Apply for Medicaid, SNAP, and more Apply online at Ohio Benefits One portal for health and basic needs benefits.

Reality check: Help is available, but funds and appointments can be limited—especially during heat waves, cold snaps, or disasters. If one door is closed, try the next option on this page, and call 211 to get matched to local openings.


What this guide covers (and how to use it)

  • This guide focuses on Ohio-specific emergency help for older adults and their caregivers.
  • Each section explains what the program is, who it helps, how to apply, and what to expect.
  • We link to official government or well-established sources for every key claim or program.

A note on numbers and rules: Program amounts and eligibility can change. We link to the official pages so you can double-check the latest details before you apply.

According to the U.S. Census Bureau, roughly 18% of Ohio’s residents are age 65+ (QuickFacts). See the most current figure on the Census page for Ohio: U.S. Census Bureau QuickFacts: Ohio.


How to handle an emergency (first 24–72 hours)

  1. Safety first. If you’re unsafe or without vital utilities, call 911 or 211 right away.
  2. Document the problem. Take photos of shutoff notices, eviction papers, medical bills, or damage.
  3. Call the most direct program for your situation (see the quick help box and sections below).
  4. Apply the same day (online or by phone), and keep confirmation numbers.
  5. If you can’t reach one agency, call 211 for alternate openings in your area.

Tip: Keep a folder with IDs, Social Security numbers, proof of income, recent bills, and your lease or mortgage statement. Most programs will need these.


Emergency housing, eviction, and homelessness help in Ohio

You may face different paths depending on whether you rent, own a home, or are experiencing homelessness.

Key options

  • Local homeless response systems (Continuums of Care) coordinate emergency shelter and housing. Find your local contacts through the Coalition on Homelessness and Housing in Ohio (COHHIO): COHHIO resources and contacts.
  • Ohio Housing Finance Agency’s renter resources include rights, fair housing, and help finding affordable apartments: Renter resources (OHFA).
  • Search for affordable and accessible units statewide: Ohio Housing Locator (filters for seniors and accessibility).
  • Facing eviction? Use the plain-language legal steps and forms at Ohio Legal Help: Evictions. They also link to local legal aid.
  • Homeowners: See current assistance or foreclosure prevention steps at Homeowner resources (OHFA). If you’re behind on a mortgage or property taxes, your county treasurer may offer payment plans.

Reality check: Emergency Rental Assistance federal funds from the pandemic era have largely ended. Some counties still operate limited prevention funds through local nonprofits or religious organizations. 211 can tell you what’s active in your ZIP code.

Table: Fast housing contacts and tools

Situation First step Official resource
Eviction notice Read your rights, get help, respond on time Ohio Legal Help: Housing and eviction
Emergency shelter Coordinated entry in your area Find local contacts via COHHIO or call 211
Affordable senior housing search Statewide housing search tool Ohio Housing Locator
Mortgage or tax trouble State homeowner resource hub OHFA homeowner assistance
Fair housing rights Learn and report discrimination HUD Fair Housing and Ohio Civil Rights Commission

Warning: Don’t ignore court papers or utility shutoff notices. Missing deadlines can limit your options. If you’re confused, bring the paper to a legal aid intake—or upload it at Ohio Legal Help.


Heat, cold, and utility shutoffs: Energy and water help in Ohio

Ohio operates several well-known programs through the Ohio Department of Development. Start here: Energy Assistance in Ohio (energyhelp.ohio.gov).

Main programs

  • Home Energy Assistance Program (HEAP). Helps with home heating costs. Often one annual benefit paid directly to your utility. HEAP overview and apply.
  • Winter Crisis Program. Emergency help if you’re disconnected or about to be, or you’re low on fuel (propane, kerosene). Available during the winter season. Winter Crisis details.
  • Summer Crisis Program. Limited-time help for vulnerable Ohioans during extreme heat (for example, seniors or people with qualifying medical conditions). Often includes help with electric bills or air conditioners/fans. Summer Crisis details.
  • Percentage of Income Payment Plan (PIPP) Plus. Low, income-based monthly payments to keep service on if you meet income rules. You must apply and re-verify annually. About PIPP Plus.
  • Home Weatherization Assistance Program (HWAP). Free energy-saving repairs (like insulation or sealing) for eligible households to reduce bills long-term. Weatherization info or reach via energyhelp.ohio.gov.

Water/sewer help: The federal Low-Income Household Water Assistance Program (LIHWAP) ended nationally. Some Ohio communities offer local water bill aid through city utilities or charity funds. Ask your water provider and call 211 to check local options.

Table: Energy and utilities help at a glance

Program What it does Who runs it Where to apply
HEAP Helps pay heating costs once per season Ohio Dept. of Development Apply/learn more
Winter Crisis Emergency reconnection or fuel fill during winter Ohio Dept. of Development + local agencies Program page
Summer Crisis Cooling help in extreme heat, limited-time Ohio Dept. of Development + local agencies Program page
PIPP Plus Sets affordable, income-based monthly payments Ohio Dept. of Development + utilities PIPP info
Weatherization (HWAP) Free energy-saving home upgrades Ohio Dept. of Development Weatherization

How to apply fast

  • Online: energyhelp.ohio.gov (create an account, upload documents).
  • By phone/in person: You’ll schedule with your local Energy Assistance Provider via the same site or by calling your provider after you find them on the map.
  • Don’t wait. For shutoffs, apply the day you get the notice. Keep your confirmation number.

Reality check: Appointment slots can go quickly during heat waves or cold snaps. If the website is full, call your local provider and ask about walk-in times or standby lists, and contact 211 for alternate options.


Food and nutrition help (quick and ongoing)

  • SNAP (food assistance). Monthly funds on an Ohio Direction Card to buy groceries if you qualify. Apply at Ohio Benefits or learn more at ODJFS SNAP.
  • Meals on Wheels and home-delivered meals. Local Area Agencies on Aging coordinate meals for homebound seniors. Start at Find your AAA (Ohio Dept. of Aging) and ask about home-delivered meals in your county.
  • Commodity Supplemental Food Program (CSFP, “Senior Boxes”). Monthly shelf-stable food for low-income seniors. Distributed through foodbanks. Learn about CSFP at USDA CSFP page and find Ohio distribution via your local foodbank network at Ohio Association of Foodbanks.
  • Senior Farmers’ Market Nutrition Program (SFMNP). Coupons for fresh produce from approved farmers markets for eligible older adults, usually in season. Administered in Ohio through the Area Agencies on Aging. Details: SFMNP (Ohio Dept. of Aging).

Table: Food programs for Ohio seniors

Program What it offers Where to start
SNAP Monthly funds for groceries if you qualify Apply at Ohio Benefits or see ODJFS SNAP info
Meals on Wheels Hot/cold meals delivered to your home Find your AAA to request meals
CSFP (Senior Boxes) Monthly shelf-stable foods Ohio Association of Foodbanks and USDA CSFP
Senior Farmers’ Market Produce coupons in season Ohio SFMNP details
Local pantries Emergency groceries same day Call 211 to find nearest pantries and hours

Tip: If mobility is a challenge, ask your local pantry about delivery options or designate someone to pick up for you. Some pantries allow proxy pickup with a simple form.


Health coverage, prescriptions, and in-home care

Medicaid, Medicare, and savings programs

  • Ohio Medicaid (Aged, Blind, or Disabled). Health coverage for older adults who meet income and resource rules. Start at Medicaid in Ohio and apply through Ohio Benefits.
  • Medicare Savings Programs (QMB/SLMB/QI). If you have Medicare and limited income, Ohio may pay your Part B premium and sometimes more. Learn and apply through Ohio Benefits or get free counseling via OSHIIP.
  • Extra Help (Part D Low-Income Subsidy). Lowers prescription drug costs for people with Medicare who qualify. Apply at Social Security: Extra Help.

Free, unbiased Medicare counseling

  • Ohio Senior Health Insurance Information Program (OSHIIP), at the Ohio Department of Insurance, offers free help picking plans and finding savings. Call or learn more: OSHIIP (Ohio Dept. of Insurance).

Long-term services and supports at home or in a facility

  • PASSPORT Medicaid Waiver. Helps eligible older adults get care at home (personal care, homemaker, respite, etc.) so they don’t have to move into a nursing home. Details and eligibility: PASSPORT (Ohio Dept. of Aging).
  • Assisted Living Waiver. Helps pay for services in approved assisted living communities for eligible older adults (you still pay room and board). Learn more: Assisted Living Waiver (Ohio Dept. of Aging).
  • MyCare Ohio (for certain areas). Integrated care for people who have both Medicare and Medicaid (dual-eligible). Check if available in your county: MyCare Ohio (Ohio Medicaid).

Concerns about care quality

Abuse, neglect, or exploitation

  • Report suspected elder abuse to Adult Protective Services: 1-855-OHIO-APS (1-855-644-6277). More info: APS (ODJFS).

Table: Health and long-term care programs for Ohio seniors

Need Program What it does Where to start
Health coverage if income is limited Ohio Medicaid (ABD) Comprehensive coverage for eligible older adults Medicaid in Ohio and Apply at Ohio Benefits
Lower Medicare costs Medicare Savings Programs May pay Part B premium and more if eligible Ohio Benefits or OSHIIP help
Cheaper prescriptions Extra Help (LIS) Reduces Part D premiums, deductibles, copays Apply at SSA
In-home care support PASSPORT Waiver Home care services to stay independent PASSPORT details
Assisted living services Assisted Living Waiver Helps pay for services in assisted living Waiver info
Care complaints Ombudsman Investigates and resolves care issues Contact Ombudsman

Tip: If you’re leaving a hospital or rehab and need help at home right away, ask the discharge planner to refer you to your Area Agency on Aging for PASSPORT screening. Early referrals speed things up.


Transportation to appointments and essential trips

  • Medicaid Non-Emergency Medical Transportation (NEMT). If you have Medicaid, you can get rides to covered medical visits. Ask your Medicaid plan or see member info at Ohio Medicaid.
  • Senior transportation and paratransit. Many counties offer reduced-fare or door-to-door rides. Start with your AAA: Locate your AAA (Ohio Dept. of Aging).
  • Find My Ride Ohio. State tool to find transportation options in your county, including disability and veteran options: Find My Ride Ohio.

Reality check: Book rides several days ahead when possible. Same-day rides are limited.


Money, bills, and scams

  • Homestead Exemption (property tax relief). Ohio offers property tax relief for eligible homeowners age 65+ and some people with disabilities. Rules and income limits change each year. Learn how it works and apply through your county auditor: Homestead Exemption (Ohio Dept. of Taxation).
  • 211 Ohio. For one-time help with utilities, rent, or other urgent costs, 211 can direct you to local funds when available: Find local 211.
  • Lifeline phone service. Low-income households can get discounted phone or internet through Lifeline. Learn eligibility and how to apply: FCC Lifeline for consumers. The Affordable Connectivity Program stopped taking new enrollments after funding lapsed; check the FCC for any updates: ACP status (FCC).
  • Consumer scams and identity theft. Report and get help via the Ohio Attorney General’s Consumer Protection Section: Consumer Protection (Ohio AG).

Crime victims: You may be eligible for certain costs (like medical bills or counseling) through the Ohio Victims of Crime Compensation Program: Victims Compensation (Ohio Attorney General).


Disasters, severe weather, and safety

  • State coordination: Ohio Emergency Management Agency (Ohio EMA) shares alerts and disaster recovery updates: Ohio EMA.
  • Federal aid: If your county is part of a federal disaster declaration, apply for FEMA help here: DisasterAssistance.gov.
  • Health and heat: For heat advisories and health guidance, check your local health department and Ohio Department of Health: ODH.
  • Emergency communications: Keep a list of your medications and providers. Sign up for your county’s emergency alert system (find it via your county EMA).

Reality check: After storms or floods, scammers show up fast. Verify any contractor’s registration and never pay in full upfront. You can check businesses and complaints via the Ohio Attorney General.


Inclusive supports: veterans, LGBTQ+ seniors, Native/tribal, and rural communities

Veteran seniors

Tip: Bring discharge papers (DD-214) and proof of income when meeting with your CVSO.

LGBTQ+ seniors

Reality check: If you feel you were mistreated or denied service, you can file a complaint with the Ohio Civil Rights Commission and seek advocacy through your AAA.

Tribal-specific resources

Ohio does not have federally recognized tribes headquartered in-state today, but many Native people live in Ohio. Helpful supports include:

Rural seniors

  • Transportation is often the biggest barrier. Use Find My Ride Ohio and ask your AAA about volunteer driver programs.
  • Telehealth and broadband. Check low-cost internet options through FCC Lifeline and see Ohio’s broadband expansion updates: BroadbandOhio.
  • Home-delivered meals and wellness checks are widely used in rural counties. Contact your AAA to enroll: Find your AAA.

How to find and use your local Area Agency on Aging (AAA)

Area Agencies on Aging are the front door for many senior services in Ohio, including meals, home care, caregiver support, and options counseling.

  • Find your AAA by ZIP code: Locate services near you (Ohio Dept. of Aging).
  • Ask for: intake/assessment, home-delivered meals, caregiver respite, falls prevention, benefits checkups, and help applying for PASSPORT or the Assisted Living Waiver.

Tip: If phones are busy, use any “request services” or “contact us” web form on your AAA’s site to get into the queue.


Region-based examples (major population centers)

Use these examples as starting points. If your county is different, use the AAA locator above.


Frequently Asked Questions (Ohio-specific)

Q: My power is off or I got a shutoff notice. What should I do today?
A: Apply the same day through Energy Assistance (energyhelp.ohio.gov) for Winter Crisis (in season) or Summer Crisis (in season), and ask about PIPP Plus. Call 211 to see if local emergency funds are available while your application is processed. If there’s a medical need, ask your doctor for a medical certification to your utility if that’s offered.

Q: Do county PRC (Prevention, Retention and Contingency) funds help seniors?
A: PRC is designed mainly for families with minor children. Older adults without minor children in the home usually don’t qualify. Call 211 for senior-targeted funds in your area and check with your AAA for emergency assistance or short-term case management. Learn about PRC at your county Job & Family Services office: start from ODJFS.

Q: I need emergency home care after a fall. Can PASSPORT start right away?
A: PASSPORT is a Medicaid waiver and requires eligibility and an assessment, which takes time. Tell the hospital discharge planner or your doctor to send a referral immediately to your AAA. Ask about any short-term local in-home aide programs while your PASSPORT application is pending. Program info: PASSPORT (Ohio Dept. of Aging).

Q: I’m a veteran. Is there emergency financial help for rent or utilities?
A: Many County Veterans Service Offices can provide short-term emergency assistance to eligible veterans and surviving spouses. Find your local office here: Ohio DVS – County Veterans Service Offices.

Q: Where do I report poor care in a nursing home?
A: Call the Long-Term Care Ombudsman at 1-800-282-1206 or submit a complaint online: Ombudsman (Ohio Dept. of Aging). If someone is in immediate danger, call 911.

Q: Can I get help with property taxes as a senior?
A: You may qualify for the Homestead Exemption, which reduces property taxes for eligible older adults. See current rules and apply through your county auditor: Homestead Exemption (Ohio Dept. of Taxation).

Q: I don’t drive. How can I get to medical appointments?
A: If you have Medicaid, ask your plan about Non-Emergency Medical Transportation. Otherwise, check local senior ride programs via your AAA and search options on Find My Ride Ohio.

Q: Does Ohio have help buying fresh fruits and vegetables for seniors?
A: Yes. The Senior Farmers’ Market Nutrition Program provides seasonal coupons to eligible older adults. Details and enrollment are managed by Area Agencies on Aging: Ohio SFMNP.

Q: Where can I get legal help fast if I get an eviction notice?
A: Start with Ohio Legal Help for step-by-step guidance and to find legal aid in your county. If you have a court date, go—even if you don’t have a lawyer yet.

Q: Can I still get discounted internet?
A: Lifeline is still active for phone/internet discounts if you qualify: Lifeline (FCC). The Affordable Connectivity Program’s funding lapsed; check the FCC ACP page for updates.


Step-by-step: Apply for common programs online

  • Medicaid, SNAP, cash assistance: Ohio Benefits
    1. Create an account. 2) Start an application. 3) Upload ID, proof of income, and bills. 4) Watch messages for requests.
      Tip: If uploading is hard, you can mail or drop off copies to your county Job & Family Services office—get the address from the site.
  • Energy help (HEAP, PIPP, Crisis): Energy Assistance (energyhelp.ohio.gov)
    1. Use the online portal. 2) Book an appointment if required. 3) Keep your confirmation number.
      Tip: If you can’t book online, call your local provider listed on the site. If all else fails, call 211.
  • Medicare savings and Extra Help:

Real-world examples (how these programs help)

  • A Columbus widow on a fixed income used HEAP and PIPP to avoid a winter shutoff after her furnace ran longer than expected.
  • A Cleveland caregiver reported unsafe care at a facility; the Long-Term Care Ombudsman stepped in and the issues were resolved without retaliation.
  • A Cincinnati veteran contacted his County Veterans Service Office and received help with a past-due utility bill while his VA pension claim was pending.

Note: These are typical scenarios based on program rules; every case is reviewed individually.


Program quick-compare tables

Table: Who to call by situation (Ohio)

Situation Best first contact
Shutoff notice or already off Energy Assistance (energyhelp.ohio.gov) and 211
Eviction or lockout Ohio Legal Help – Housing and 211
No food today 211 for pantry locations; apply for SNAP
Abuse, neglect, or exploitation APS: 1-855-644-6277 (ODJFS APS)
Nursing home problem Ombudsman: 1-800-282-1206 (Ohio Dept. of Aging)
Health coverage and lower drug costs Ohio Benefits, OSHIIP, SSA Extra Help

Table: Documents you’ll usually need

Program Common documents
Medicaid/SNAP Photo ID, SSNs, proof of income (award letters, pay stubs), rent/mortgage statement, utility bills
Energy assistance Photo ID, SSNs, recent utility bills, proof of income, shutoff notice if you have one
PASSPORT/Assisted Living Waiver ID, SSN, medical records (doctor info), proof of income and assets
Homestead Exemption Proof of age/disability, prior year Ohio income, property info (from county auditor)

Tip: If you’re missing a document, apply anyway and explain what you can get and by when.


Resources directory (official and established sources)


Reality checks, warnings, and tips

  • Funds run out. Seasonal crisis funds and local charity funds can be limited. Apply early and ask 211 about backup options.
  • Scammers follow disasters and target seniors. Verify the identity of anyone asking for money or personal information. Use the Ohio AG Consumer Protection site to check complaints.
  • Keep copies of everything. Save your confirmation numbers and take photos of submitted documents.
  • Don’t go it alone. Your Area Agency on Aging can help you fill out forms and find the right programs: Find your AAA.

About this guide

by the GrantsForSeniors.org Editorial Team

The GrantsForSeniors.org editorial team has been building benefit and assistance resources for seniors nationwide since 2020. We research programs across all 50 states by reviewing government websites, checking agency updates, and gathering information from available sources.

Our Commitment to You:
• Experience & Expertise: The information in this guide is compiled and reviewed by a team with experience in senior services and financial aid programs. We are committed to sharing our knowledge to help you find the support you need.
• Authority & Trust: We rely on verified sources, including government agencies, non-profit organizations, and official program websites, to ensure the accuracy of our content. Our goal is to be a trusted authority you can rely on for credible information.
• Clarity & Accessibility: We understand that seeking financial assistance can be challenging. This guide is designed to be clear and easy to understand, breaking down complex topics into actionable steps.

While we work hard to provide the most accurate information available, please note that program details and eligibility requirements can change. We recommend always checking with the official program source or agency website for the most current information, as we are not official agencies but rather compile available information.
• Last Updated: January 2026
• Sources Verified: January 2026
• Next Review: May 2026

If you find outdated information, discover new resources, or have questions, please contact us at info@grantsforseniors.org. We’re here to help seniors find resources that can make a real difference in their daily lives.


Disclaimer

This guide is for general information. Program rules, dollar amounts, and eligibility change. Always confirm details with the official agency or program linked in this guide before you apply or act.

About the Authors

Analic Mata-Murray

Analic Mata-Murray

Managing Editor

Analic Mata-Murray holds a Communications degree with a focus on Journalism and Advertising from Universidad Católica Andrés Bello. With over 11 years of experience as a volunteer translator for The Salvation Army, she has helped Spanish-speaking communities access critical resources and navigate poverty alleviation programs.

As Managing Editor at Grants for Seniors, Analic oversees all content to ensure accuracy and accessibility. Her bilingual expertise allows her to create and review content in both English and Spanish, specializing in community resources, housing assistance, and emergency aid programs.

Yolanda Taylor

Yolanda Taylor, BA Psychology

Senior Healthcare Editor

Yolanda Taylor is a Senior Healthcare Editor with over six years of clinical experience as a medical assistant in diverse healthcare settings, including OB/GYN, family medicine, and specialty clinics. She is currently pursuing her Bachelor's degree in Psychology at California State University, Sacramento.

At Grants for Seniors, Yolanda oversees healthcare-related content, ensuring medical accuracy and accessibility. Her clinical background allows her to translate complex medical terminology into clear guidance for seniors navigating Medicare, Medicaid, and dental care options. She is bilingual in Spanish and English and holds Lay Counselor certification and CPR/BLS certification.