Senior Centers in Massachusetts

Senior Centers in Massachusetts: A Practical 2025 Guide for Older Adults

Last updated: August 2025

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Key Takeaways

• Most Massachusetts cities and towns have a Council on Aging (COA) or senior center that offers social, fitness, nutrition, benefits counseling, and transportation support. COAs are authorized by state law and usually serve residents age 60+.
• To find your local senior center fast, use the Massachusetts Councils on Aging directory and the state’s Aging Services Access Points (ASAPs) list.
• Many services are free or low-cost, but some classes, trips, or meals may have small fees. Always ask about discounts, scholarships, and income-based help.
• You can get free, unbiased Medicare and health insurance counseling through the SHINE program, usually at your senior center or ASAP.
• If you need help at home (meals, homemaking, personal care), your ASAP is the main entry point for state-supported home care in Massachusetts.

Helpful official directories:

• Find your local COA/senior center: Massachusetts Councils on Aging (MCOA) — https://mcoaonline.com
• Find your local Aging Services Access Point (ASAP/AAA): Massachusetts Executive Office of Elder Affairs — https://www.mass.gov/info-details/aging-services-access-points-asaps

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If You Need Emergency Help

• Call 911 for any life-threatening emergency.
• Suicide & Crisis Lifeline: Call or text 988, or visit https://988lifeline.org (24/7, free, confidential).
• Elder Abuse (age 60+): 24/7 Elder Abuse Hotline — 1-800-922-2275. Learn more: https://www.mass.gov/how-to/report-elder-abuse
• Abuse of adults with disabilities (ages 18–59): Disabled Persons Protection Commission (DPPC) — 1-800-426-9009; https://www.mass.gov/orgs/disabled-persons-protection-commission
• Domestic or sexual violence: National Domestic Violence Hotline — 1-800-799-7233; https://www.thehotline.org
• Poison Control: 1-800-222-1222; https://www.poisonhelp.org
• Veterans Crisis Line: Dial 988, then press 1; or text 838255; info at https://www.va.gov/find-locations
• Find urgent local resources (shelter, food, heating): Call 211; https://mass211.org

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What This Guide Covers

This guide explains how senior centers and Councils on Aging work in Massachusetts, what they typically offer, how to find and join one, and how to connect to related services like transportation, food, and Medicare counseling. It includes resources for LGBTQ+ older adults, veterans, people with disabilities, tribal citizens, and rural residents.

For context:

• Massachusetts authorizes cities and towns to establish a Council on Aging (COA) under state law (M.G.L. c. 40, § 8B). See the law: https://malegislature.gov/Laws/GeneralLaws/PartI/TitleVII/Chapter40/Section8B
• Most of the Commonwealth’s 351 municipalities have a COA or senior center. MCOA (a statewide nonprofit partner) connects COAs and helps the public find local centers: https://mcoaonline.com
• The Executive Office of Elder Affairs (EOEA) oversees statewide aging services, including ASAPs/Area Agencies on Aging (AAAs): https://www.mass.gov/orgs/executive-office-of-elder-affairs

If you like numbers: The U.S. Census Bureau estimates that about 18% of Massachusetts residents are age 65 or older. See official figures: https://www.census.gov/quickfacts/MA

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What Senior Centers Do in Massachusetts

Senior centers, usually run by your town’s COA, are community hubs for older adults. They offer social connection, health and fitness, nutrition, benefits counseling, volunteer opportunities, technology help, and day trips. Many also host clinics (flu/COVID vaccines, blood pressure checks), support groups, and caregiver programs.

Funding and partners:

• Town and city budgets support COAs.
• EOEA provides a COA “formula grant” annually. Learn about the program here: https://www.mass.gov/service-details/council-on-aging-formula-grant
• Senior centers often partner with local hospitals, libraries, veterans’ agents, legal aid, and ASAPs.

Reality check:

• Programs can fill up and some have waitlists.
• Hours, fees, and eligibility vary by town.
• Transportation may be limited; ask early about rides.

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Table 1. Common Senior Center Services (What to Expect)

• SHINE (free, unbiased Medicare counseling) is a statewide program: https://www.mass.gov/health-insurance-counseling-shine
• Senior Farmers’ Market Nutrition Program (SFMNP) details: https://www.mass.gov/info-details/senior-farmers-market-nutrition-program-sfmnp

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How to Find Your Local Senior Center (COA)

Start with these two official resources:

• Massachusetts Councils on Aging (COA directory and contacts): https://mcoaonline.com
• Aging Services Access Points (ASAPs/AAAs) list (for regional aging services and referrals): https://www.mass.gov/info-details/aging-services-access-points-asaps

You can also:

• Search your city or town’s official website for “Council on Aging” or “Senior Center.”
• Call Mass 211 for help finding your closest center: https://mass211.org

Table 2. Steps to Join or Visit

Tip: If you don’t use computers, call the center. Staff are used to helping by phone and in person.

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Who Can Use Senior Centers?

• Age: Most centers focus on adults 60+. Some allow younger caregivers or guests.
• Residency: Many centers prioritize town residents, but may welcome non-residents (sometimes for a small fee).
• Income: No income requirement for most activities. Some programs are income-based (for example, home-delivered meals or certain transportation discounts offered through ASAPs).

State law that enables COAs: https://malegislature.gov/Laws/GeneralLaws/PartI/TitleVII/Chapter40/Section8B

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Costs and Ways to Save

• Membership: Some COAs ask for an annual registration; many are free.
• Classes and trips: Often have small fees to cover instructors or tickets.
• Meals: Congregate lunches typically request a suggested donation (not required).
• Assistance with costs:
  • Ask about fee waivers or scholarships.
  • SNAP (food benefits): https://www.mass.gov/snap-food-benefits
  • Senior Farmers’ Market Nutrition Program: https://www.mass.gov/info-details/senior-farmers-market-nutrition-program-sfmnp
  • Local funds from “friends of the COA” groups or charitable accounts.

Reality check: Prices and donations vary by town and program. Always ask for the “resident rate,” any sliding-scale options, and the cancel/refund policy for trips.

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Programs Explained (What They Are and How They Help)

• Congregate meals (lunch at the center)
  • What it is: Hot, nutritious meals served at the senior center on set days.
  • What it does: Provides good food, social connection, and a chance to talk with staff about other needs.
  • Details: Suggested donation; menu and schedule vary. Ask about low-sodium or diabetic-friendly options.
• SHINE (Serving the Health Insurance Needs of Everyone)
  • What it is: Free, unbiased counseling on Medicare, Medigap, Medicare Advantage, Part D, and MassHealth.
  • What it does: Helps you compare plans, spot penalties, and avoid scams.
  • Details: Appointments often book up during Medicare’s open enrollment (Oct–Dec). Official info: https://www.mass.gov/health-insurance-counseling-shine
• Benefits screening
  • What it is: One-on-one help to see if you qualify for SNAP, fuel help, property tax relief, and more.
  • What it does: Connects you to money-saving programs you might miss.
  • Details: Bring ID, income, and housing information. For SNAP: https://www.mass.gov/snap-food-benefits
• Fitness and fall prevention
  • What it is: Chair yoga, balance classes, walking clubs, tai chi.
  • What it does: Improves strength, balance, and confidence.
  • Details: Tell instructors about health conditions. Ask about beginner programs and safe progressions.
• Transportation help
  • What it is: COA vans for local trips, help applying for MBTA “The RIDE,” and referrals to regional transit.
  • What it does: Gets you to medical appointments, shopping, and the senior center.
  • Details: Rides often require advance booking. MBTA The RIDE info: https://www.mbta.com/accessibility/the-ride
• Caregiver and memory support
  • What it is: Support groups, education, and referrals to adult day health and respite.
  • What it does: Reduces caregiver stress and keeps loved ones engaged.
  • Details: Ask your ASAP for counseling and respite options: https://www.mass.gov/info-details/aging-services-access-points-asaps
• Tax preparation
  • What it is: Free tax filing help (common partner: AARP Foundation Tax-Aide).
  • What it does: Helps you claim credits and file correctly.
  • Details: Seasonal and by appointment. Learn more: https://www.aarpfoundation.org/taxaide
• Technology help
  • What it is: One-on-one smartphone or tablet tutoring; Wi‑Fi and printing.
  • What it does: Helps you use telehealth, email, and video calls.
  • Details: Bring your device and passwords; ask about small-group classes.

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Reality Checks, Warnings, and Practical Tips

• Availability and waitlists: Exercise classes, SHINE appointments, and trips may fill fast. Join the center’s email or phone list for early sign-ups.
• Transportation boundaries: COA vans often serve only within set town lines or mileage limits. Ask about exceptions for medical trips.
• Snow days and closures: Most COAs follow local school closure decisions. Call ahead in bad weather.
• Health and safety: Tell staff about allergies and mobility issues. Ask for accessible seating and rest areas.
• Avoiding scams: Medicare and imposter scams target older adults. Confirm details with your COA or SHINE before sharing personal information. Consumer protection resources:
  • Massachusetts Office of Consumer Affairs and Business Regulation: https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation
  • Office of the Massachusetts Attorney General (consumer help): https://www.mass.gov/orgs/office-of-attorney-general

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How Senior Centers Connect with ASAPs/AAAs

Your COA often partners with your regional Aging Services Access Point (ASAP), which also serves as the Area Agency on Aging (AAA) in Massachusetts. ASAPs coordinate services such as:

• Home-delivered meals (“Meals on Wheels”)
• Homemaking and personal care
• Case management and options counseling
• Caregiver support and respite
• Protective Services (through state oversight)

Find your ASAP: https://www.mass.gov/info-details/aging-services-access-points-asaps

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Transportation to and from Senior Centers

Getting there is half the battle. Use multiple options:

Table 3. Transportation Options

Tip: If you have frequent medical appointments, ask your ASAP or COA to help coordinate a travel plan combining van rides, paratransit, and volunteer drivers.

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Inclusive Services: Meeting Diverse Needs

LGBTQ+ Older Adults

• Ask if your senior center has LGBTQ+ friendly programming or support groups.
• Fenway Health provides LGBTQIA+ older adult services and trainings: https://fenwayhealth.org
• For mental health support anytime: 988 Suicide & Crisis Lifeline — https://988lifeline.org

Veteran Seniors

• Your local Veterans’ Service Officer (VSO) can help with VA claims and benefits; most cities and towns in MA have a VSO. Learn about the state’s Executive Office of Veterans’ Services (EOVS): https://www.mass.gov/orgs/executive-office-of-veterans-services
• Find VA clinics and Vet Centers: https://www.va.gov/find-locations and https://www.vetcenter.va.gov
• Many COAs host veteran coffee hours and benefits days—ask your center.

Seniors with Disabilities

• Ask about accessible entrances, restrooms, seating, and large-print materials.
• MBTA paratransit: https://www.mbta.com/accessibility/the-ride
• State disability agencies:
  • Massachusetts Rehabilitation Commission: https://www.mass.gov/orgs/massachusetts-rehabilitation-commission
  • Massachusetts Commission for the Blind: https://www.mass.gov/orgs/massachusetts-commission-for-the-blind
  • Massachusetts Commission for the Deaf and Hard of Hearing: https://www.mass.gov/orgs/massachusetts-commission-for-the-deaf-and-hard-of-hearing

Tribal-Specific Resources

• Contact your tribal government’s elder services office if you’re a citizen of a federally recognized tribe. Federal Title VI programs support tribal elder nutrition and supportive services. Learn more (and view grantees): https://acl.gov/programs/american-indian-alaska-native-native-hawaiian-programs/title-vi-grantees
• For statewide coordination and advocacy, the Massachusetts Commission on Indian Affairs: https://www.mass.gov/orgs/massachusetts-commission-on-indian-affairs
• Your ASAP can also help connect you to nutrition, transportation, and caregiver support: https://www.mass.gov/info-details/aging-services-access-points-asaps

Rural Seniors and Families

• Transportation can be limited. Ask about dial-a-ride, volunteer drivers, and scheduled shopping shuttles. MassMobility (state initiative on community transportation): https://www.mass.gov/orgs/massmobility
• Ask your COA for “outreach” visits if getting to the center is hard.
• Some programs go “mobile” (fitness classes, blood pressure clinics) to libraries or town halls—ask your COA for satellite offerings.

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Preparing for Your First Visit

• Bring: Photo ID (if asked), Medicare/insurance cards (for SHINE), list of medications (for health consults), and any mobility devices you use.
• Ask about: Accessibility, ride sign-up, meal reservations, fees or suggested donations, and how to get the monthly newsletter.
• Try a tour: Staff can show you fitness rooms, classrooms, and quiet spaces.
• Sign forms: Some centers ask for emergency contacts and allergy info.

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Region-by-Region: Where to Start

Use this table to jump into the right place for your area, then contact your local COA and ASAP.

Table 4. Resources by Region (Start Here)

Tip: Your ASAP page will list phone numbers, service area towns, and links to apply for services like home-delivered meals or in-home care.

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Quick Contacts and Hotlines

Table 5. Keep This List Handy

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Frequently Asked Questions (FAQs)

1. Is there a senior center in every Massachusetts town?

• Most cities and towns have a Council on Aging (COA) or senior center. Check the MCOA directory: https://mcoaonline.com

2. How old do I have to be to join?

• Many programs focus on age 60+, but some centers welcome younger caregivers, spouses, or volunteers. Ask your local COA.

3. Do I have to live in the town to use its senior center?

• Centers prioritize residents, but many allow non-residents for certain programs (sometimes with different fees). Call ahead.

4. What does it cost?

• Many activities are free or low-cost. Some classes, trips, and meals have small fees or suggested donations. Ask about scholarships or fee waivers.

5. How do I get to the center if I don’t drive?

• Ask your COA about van services and sign-up deadlines. If you have a disability that limits using buses or trains, ask about MBTA “The RIDE”: https://www.mbta.com/accessibility/the-ride. Your ASAP can also help: https://www.mass.gov/info-details/aging-services-access-points-asaps

6. What if I need help at home, not just activities?

• Contact your ASAP for home care, case management, and Meals on Wheels. Directory: https://www.mass.gov/info-details/aging-services-access-points-asaps

7. Can I get help comparing Medicare plans?

• Yes. SHINE counselors provide free, unbiased help. Learn more: https://www.mass.gov/health-insurance-counseling-shine

8. Are meals at the senior center free?

• Usually there’s a suggested donation. No one is turned away for inability to pay. Ask for the monthly menu and reservation policy.

9. Do centers offer services in languages other than English?

• Many do, especially in larger communities. Ask about translation, bilingual staff, and translated newsletters. Mass.gov offers on-page translation tools.

10. How do I avoid Medicare scams?

• Don’t share your Medicare number over the phone unless you initiated the call to a known number. Check with SHINE before making changes. Consumer protection help: https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation

11. Can I volunteer at my senior center?

• Most COAs welcome volunteers for meals, front desk, and friendly visiting. Ask your center about opportunities and CORI checks.

12. What happens during bad weather?

• Many COAs follow local school closure decisions. Call the center or check the town website before heading out.

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Resources (Official and Well-Established)

• Executive Office of Elder Affairs (EOEA): https://www.mass.gov/orgs/executive-office-of-elder-affairs
• Aging Services Access Points (ASAPs/AAAs) directory: https://www.mass.gov/info-details/aging-services-access-points-asaps
• Councils on Aging (state law): https://malegislature.gov/Laws/GeneralLaws/PartI/TitleVII/Chapter40/Section8B
• Massachusetts Councils on Aging (find your COA): https://mcoaonline.com
• SHINE (Medicare and health insurance counseling): https://www.mass.gov/health-insurance-counseling-shine
• SNAP (food benefits): https://www.mass.gov/snap-food-benefits
• Senior Farmers’ Market Nutrition Program (SFMNP): https://www.mass.gov/info-details/senior-farmers-market-nutrition-program-sfmnp
• MBTA The RIDE (paratransit): https://www.mbta.com/accessibility/the-ride
• MassMobility (community transportation): https://www.mass.gov/orgs/massmobility
• MassHealth Non-Emergency Medical Transportation (NEMT): https://www.mass.gov/non-emergency-medical-transportation-nemt
• AARP Foundation Tax-Aide: https://www.aarpfoundation.org/taxaide
• Elder Abuse (reporting): https://www.mass.gov/how-to/report-elder-abuse
• Disabled Persons Protection Commission (DPPC): https://www.mass.gov/orgs/disabled-persons-protection-commission
• Office of Consumer Affairs and Business Regulation: https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation
• Office of the Massachusetts Attorney General: https://www.mass.gov/orgs/office-of-attorney-general
• Veterans (state): https://www.mass.gov/orgs/executive-office-of-veterans-services
• VA facility locator: https://www.va.gov/find-locations
• Vet Centers: https://www.vetcenter.va.gov
• Fenway Health (LGBTQIA+ older adults): https://fenwayhealth.org
• Massachusetts Commission on Indian Affairs: https://www.mass.gov/orgs/massachusetts-commission-on-indian-affairs
• Title VI tribal elder services (ACL grantees): https://acl.gov/programs/american-indian-alaska-native-native-hawaiian-programs/title-vi-grantees
• Mass 211: https://mass211.org
• 988 Suicide & Crisis Lifeline: https://988lifeline.org
• U.S. Census QuickFacts (Massachusetts): https://www.census.gov/quickfacts/MA
• EOEA COA Formula Grant (program overview): https://www.mass.gov/service-details/council-on-aging-formula-grant

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About This Guide

by the GrantsForSeniors.org Editorial Team

The GrantsForSeniors.org editorial team has been building benefit and assistance resources for seniors nationwide since 2020. We research programs across all 50 states by reviewing government websites, checking agency updates, and gathering information from available sources.

Our Commitment to You:

• Experience & Expertise: The information in this guide is compiled and reviewed by a team with experience in senior services and financial aid programs. We are committed to sharing our knowledge to help you find the support you need.
• Authority & Trust: We rely on verified sources, including government agencies, non-profit organizations, and official program websites, to ensure the accuracy of our content. Our goal is to be a trusted authority you can rely on for credible information.
• Clarity & Accessibility: We understand that seeking financial assistance can be challenging. This guide is designed to be clear and easy to understand, breaking down complex topics into actionable steps.

While we work hard to provide the most accurate information available, please note that program details and eligibility requirements can change. We recommend always checking with the official program source or agency website for the most current information, as we are not official agencies but rather compile available information.

• Last Updated: August 2025
• Sources Verified: August 2025
• Next Review: February 2026

If you find outdated information, discover new resources, or have questions, please contact us at info@grantsforseniors.org. We’re here to help seniors find resources that can make a real difference in their daily lives.

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Disclaimer

We do our best to keep this guide accurate and current, but programs, eligibility, fees, and contact details can change without notice. Always confirm information directly with your local Council on Aging/senior center, your regional ASAP/AAA, or the linked official sources before making decisions or applying for services. This guide is for general information and is not legal, financial, or medical advice.