New Jersey senior help
Last updated: 17 September 2026
New Jersey has an Area Agency on Aging in every county. These county offices also act as Aging and Disability Resource Connection lead agencies. They can help older adults, adults with disabilities, caregivers, and families find local services without having to guess which program to call first.
Bottom Line
Start with your county aging office. New Jersey’s official county aging directory lists all 21 Area Agencies on Aging (AAAs). You can also call the statewide AAA/ADRC line at 1-877-222-3737. Ask for help with meals, rides, caregiver support, Medicare counseling, benefits screening, in-home services, senior centers, or long-term care options.
Need help right now?
- Immediate danger or medical emergency: call 911.
- Suicide, mental health, or substance-use crisis: call or text 988. New Jersey’s 988 crisis service is available 24 hours a day.
- Food, shelter, utilities, or urgent local referrals: dial 211, call 1-877-652-1148, or text your ZIP code to 898-211 through NJ 211.
- Suspected abuse, neglect, or exploitation: if the person is in immediate danger, call 911. Otherwise use New Jersey’s Adult Protective Services route for a vulnerable adult living in the community.
For a broader list of urgent programs, see our New Jersey emergency help guide.
Start here
- Call your county AAA/ADRC. If you do not know the direct number, call 1-877-222-3737.
- Name the problem first. Say whether you need food, a ride, help at home, Medicare help, caregiver relief, benefits screening, housing help, or long-term care guidance.
- Ask what happens next. Find out whether there is an intake, assessment, waitlist, local provider, application, or document list.
| Need | Best first route | What to ask |
|---|---|---|
| Meals or food | County AAA/ADRC | Congregate meals, home-delivered meals, nutrition sites, and SNAP referrals |
| Ride to appointments | County AAA/ADRC | County senior transportation, paratransit, and advance-booking rules |
| Medicare questions | SHIP | Free, unbiased Medicare counseling and local appointment options |
| Help at home | County AAA/ADRC | In-home supports, caregiver programs, JACC, respite, and MLTSS screening |
| Benefits screening | NJSave or AAA | Medicare Savings Programs, prescription help, Lifeline, hearing aid help, and other savings |
| Senior center | County AAA/ADRC | Nearest center, meal site, hours, registration, transportation, and accessibility |
What Has Changed
We rechecked the statewide aging network and all 21 county AAA contacts against New Jersey’s current directory. The biggest contact correction is for Atlantic County: the state directory now lists 1-888-426-9243 or 609-645-5965 for the Atlantic County Office on Aging. The older phone listed in this article has been removed. The statewide AAA/ADRC access number remains 1-877-222-3737.
We also removed a long list of individual senior centers. Center schedules, meal reservations, and local programs can change often. The county AAA is the safer current source for the closest center or nutrition site.
New Jersey county aging offices
New Jersey designates one Area Agency on Aging in each of its 21 counties. The state says these offices are the main local coordinators for community services for older adults. They also serve as Aging and Disability Resource Connection, or ADRC, lead agencies. The state’s AAA services page says services may include information and assistance, transportation, case management, homemaker help, respite, adult day services, legal assistance, caregiver support, and meals.
Use the phone list below for a first call. Before mailing documents or visiting an office, check the current official county directory for the latest address, email, and office instructions.
| County | County aging office | Main phone |
|---|---|---|
| Atlantic | Atlantic County Office on Aging | 1-888-426-9243 or 609-645-5965 |
| Bergen | Bergen County Division of Senior Services | 201-336-7400 |
| Burlington | Burlington County Office on Aging | 609-265-5069 |
| Camden | Camden County Division of Senior & Disabled Services | 856-858-3220 |
| Cape May | Cape May County Department of Aging and Disability Services | 609-886-2784/2785 |
| Cumberland | Cumberland County Office on Aging and Disabled | 856-453-2220 |
| Essex | Essex County Division of Senior Services | 973-395-8375 |
| Gloucester | Gloucester County Division of Senior Services | 856-384-6900 |
| Hudson | Hudson County Division on Aging | 201-369-4313 |
| Hunterdon | Hunterdon County Division of Senior, Disabilities and Veterans’ Services | 908-788-1361/1362/1363 |
| Mercer | Mercer County Office on Aging | 609-989-6661/6662 |
| Middlesex | Middlesex County Office of Aging and Disabled Services | 732-745-3295 |
| Monmouth | Monmouth County Division of Aging, Disabilities and Veterans Services | 732-431-7450 |
| Morris | Morris County Division on Aging, Disabilities and Community Programming | 973-285-6848 |
| Ocean | Ocean County Office of Senior Services | 732-929-2091 |
| Passaic | Passaic County Department of Senior Services, Disabilities and Veterans’ Affairs | 973-569-4060 |
| Salem | Salem County Office on Aging | 856-339-8622 |
| Somerset | Somerset County Office on Aging and Disability Services | 908-704-6346 |
| Sussex | Sussex County Division of Senior Services | 973-579-0555 |
| Union | Union County Division on Aging | 908-527-4870 or 1-888-280-8226 |
| Warren | Warren County Division of Aging & Disability Services | 908-475-6591 |
If a direct county number does not work, call the statewide AAA/ADRC line at 1-877-222-3737. New Jersey’s Division of Aging Services also lists 1-800-792-8820 for Medicare counseling and general aging-services questions.
If you are helping from another county
Start with the county where the older adult lives, not the county where the caregiver lives. Local services are usually organized around the older adult’s home address. A family member can still make the first information call, but the office may need to speak with the older adult or obtain permission before discussing private case details.
Tell the worker if you are calling from another state, if the older adult has trouble hearing or speaking, or if English is not their preferred language. Ask what kind of permission is needed before you send records. Do not email Social Security numbers, bank statements, medical records, or other sensitive documents unless the office gives you a secure method and confirms exactly what is required.
What New Jersey AAAs help with
An AAA is not one benefit program. It is a local doorway to many services. The office may provide a service directly, contract with a local agency, screen you for a program, or refer you to the office that handles the application.
| Problem | What the AAA may do | Reality check |
|---|---|---|
| Meals | Connect you to group meals, home-delivered meals, nutrition counseling, or nearby meal sites | Home-delivered meal programs usually use an intake process and local eligibility rules |
| Transportation | Explain county senior rides, paratransit, escorted rides, or other local options | Rides often require advance booking and may have service-area limits |
| Caregiver stress | Screen for respite, caregiver support, adult day services, or home-care options | Some programs have financial rules, assessments, cost sharing, or limited provider capacity |
| Medicare costs | Connect you with SHIP and NJSave | Counseling is free, but eligibility for savings programs depends on current program rules |
| Help at home | Screen for JACC, MLTSS, respite, homemaker help, or other community services | An assessment may be required, and funding or service availability can vary |
| Housing or benefits | Provide referrals to housing, legal, food, utility, and benefit programs | The AAA does not control another program’s funding, waitlist, or approval decision |
Medicare counseling and NJSave
New Jersey’s State Health Insurance Assistance Program (SHIP) provides free, unbiased Medicare counseling. The state says appointments may be offered by phone, virtually, or in person. Use the official SHIP counseling page or call 1-800-792-8820.
If the main problem is Medicare premiums, prescription costs, Lifeline utility help, or other savings, NJSave is an important screening and application route. The state says a county AAA or SHIP office can help with the NJSave application. Our New Jersey portal guide explains when to use NJSave and other state sites. For tax-specific savings and filing issues, see our New Jersey senior tax guide.
Caregiver help and respite
Ask the AAA about respite, caregiver counseling, adult day services, support groups, and in-home help. New Jersey’s Statewide Respite Care Program is available in every county, but it has eligibility and financial rules. It is not the same as paying every family caregiver.
If you are trying to understand payment options for a relative who provides care, see our family caregiver programs guide.
Food and nutrition
AAAs can connect adults age 60 and older to local nutrition services, including group meals and home-delivered meals when program rules are met. For longer-term grocery help, the county office can also point you toward NJ SNAP. A meal program and SNAP can serve different needs, so ask about both if food is tight. If dental costs are the main concern, our New Jersey dental assistance guide covers that separate help path.
How to find senior centers in New Jersey
There is no single permanent statewide list of every active senior center, class, meal site, and schedule. Counties and towns change locations, hours, meal reservations, transportation, and registration rules.
The safest route is to call your county AAA/ADRC and ask for the nearest senior center or nutrition site. Tell the worker your town or ZIP code and whether you need lunch, exercise, social activities, benefits help, a ride, or an accessible building. For lower-cost activities beyond senior centers, our New Jersey recreation discounts guide covers passes and senior discounts.
Helpful tip: Before visiting, ask four questions: “Do you serve my town?” “Do I need to register?” “Does lunch require a reservation?” and “Can you help arrange transportation?”
If housing is part of the problem, our New Jersey housing help guide covers rental assistance and housing pathways beyond senior centers.
Long-term care help through the ADRC
For adults age 21 and older, New Jersey says the local AAA/ADRC can provide information and clinical screening for Managed Long Term Services and Supports (MLTSS). MLTSS is part of NJ FamilyCare and may support eligible people who need a nursing-facility level of care while living at home, in assisted living, or in another approved setting.
The official MLTSS application page says adults 21 and older can contact the county AAA/ADRC to start the clinical screening route. Financial eligibility is handled separately through Medicaid processes. If you already have Medicaid, your managed care organization may be involved in starting the MLTSS assessment.
For people age 60 and older who need substantial help but are not enrolled in Medicaid, the county AAA can also explain the JACC program. JACC has current income, asset, functional, residency, and other rules, so do not assume you qualify based on age alone.
Our New Jersey home care guide compares these pathways in more detail.
What to prepare before you call
You do not need a perfect file before asking for help. Start the call even if you are missing paperwork. Still, the office can usually guide you faster when you have basic facts ready.
- Your full name, address, county, ZIP code, and best callback number.
- Your age and whether you have Medicare, Medicaid/NJ FamilyCare, or other health insurance.
- A short description of the main problem and when it became urgent.
- Monthly income sources if you are asking about income-tested programs.
- Basic information about savings or other assets when long-term care or certain state programs are involved.
- Recent notices, denial letters, shutoff notices, benefit letters, or bills related to the problem.
- The name of the person you care for, if you are calling as a caregiver, plus what help they need with daily activities.
If disability-related services are central, our New Jersey disability guide can help you organize the next questions.
Reality Checks
- The AAA is a doorway, not a guarantee. It can screen, coordinate, refer, or sometimes arrange services. It does not control every provider or benefit decision.
- County services vary. Transportation routes, center schedules, meal delivery capacity, caregiver programs, and local contractors can differ by county.
- Some help requires an assessment. In-home care and long-term care programs may need functional, clinical, or financial review.
- Waitlists and funding limits happen. Ask what temporary option is available while you wait.
- Do not mail sensitive documents to an old address. Confirm the current office address and the correct person or unit first.
Common mistakes to avoid
- Calling only one provider. If a local provider says no, call the AAA again and ask whether another contracted or community option exists.
- Using an old center schedule. Call before traveling, especially for meals, classes, or transportation.
- Assuming every service is free. Some programs use cost sharing, sliding fees, financial rules, or voluntary contributions.
- Waiting until the caregiver breaks down. Ask about respite and support before care becomes unsafe.
- Giving up after a wrong referral. Ask the worker to name the correct program, office, and phone number before ending the call.
Phone scripts
General AAA/ADRC call
“I live in [county] and I am [age]. I need help with [main problem]. Can you tell me which county service or program handles this, what I need to prepare, and whether there is a waitlist?”
Caregiver help
“I am an unpaid caregiver for an older adult who needs help with [bathing, meals, supervision, rides, or other need]. Can you screen us for respite or in-home support and tell me whether an assessment is required?”
Senior center or meals
“I live in [town/ZIP]. What is the closest senior center or meal site that serves my area? Do I need to register or reserve lunch, and is transportation available?”
Medicare or NJSave
“I need help lowering Medicare or prescription costs. Can you connect me with SHIP or help me complete NJSave? What income or insurance documents should I have ready?”
If denied, delayed, or overwhelmed
Ask for the reason in writing when a formal program denies or reduces help. Find out whether there is an appeal, reconsideration, or missing-document process and note the deadline on the notice.
If the problem is a local service waitlist, ask the AAA what can be used while you wait. That may mean a different meal site, another ride provider, a caregiver support program, a benefits application, or a community organization.
If abuse, neglect, or exploitation is involved, use New Jersey’s county APS offices. The state also lists the Adult Protective Services line as 1-855-835-5277. For concerns about someone living in a licensed long-term care facility, New Jersey’s Elder Rights page lists the Long-Term Care Ombudsman at 1-877-582-6995.
For a wider view of programs beyond aging services, our New Jersey senior benefits guide can help you choose another route.
Official resources worth saving
- Division of Aging Services — state aging programs and support categories.
- Older adults resources — state disability and aging pathways in one place.
- SHIP Medicare help — free, unbiased Medicare counseling.
- NJSave application help — screening and application help for several savings programs.
For a national explanation of what these agencies do, see our Area Agencies on Aging guide.
Resumen en español
Nueva Jersey tiene una Agencia del Área sobre Envejecimiento en cada uno de sus 21 condados. Estas oficinas también funcionan como puntos principales de Aging and Disability Resource Connection (ADRC). Para encontrar la oficina de su condado, llame al 1-877-222-3737.
La oficina puede ayudarle a encontrar comidas, transporte, centros para personas mayores, apoyo para cuidadores, orientación de Medicare, beneficios y servicios en el hogar. Pregunte qué documentos necesita, si hay una evaluación y si existe una lista de espera.
Para una crisis de salud mental, llame o envíe un mensaje de texto al 988. Para comida, vivienda u otra ayuda local urgente, marque 211. Si hay peligro inmediato, llame al 911.
Si recibe una denegación de un programa, pida la razón por escrito y pregunte por el proceso de apelación y la fecha límite.
Frequently Asked Questions
What is an Area Agency on Aging in New Jersey?
It is the county-level office that coordinates and connects older adults with local aging services. In New Jersey, each county has an AAA, and the AAA also serves as the county’s ADRC lead agency.
How do I find my county AAA?
Use the New Jersey Division of Aging Services county directory or call 1-877-222-3737. The directory lists the current county office names, phone numbers, addresses, and emails.
Can the AAA help me find a senior center?
Yes. Ask the county AAA/ADRC for the closest senior center, nutrition site, meal program, or activity program serving your town. Confirm registration, meal reservations, transportation, and hours before visiting.
Can the AAA help with home care?
Yes. The AAA/ADRC can explain local in-home supports and may help screen or route you to programs such as JACC, respite, or MLTSS. Each program has its own eligibility and assessment rules.
Does calling the AAA guarantee services?
No. The AAA can provide information, screening, coordination, and referrals, but services may depend on eligibility, assessments, funding, provider capacity, or waitlists.
About This Guide
Sources: This guide uses official federal, state, local, and other high-trust nonprofit and community sources linked in the article.
Editorial note: This guide is produced under the GFS Editorial Standards using official and other high-trust sources. GFS is not affiliated with a government agency and is not a substitute for official agency guidance. Individual eligibility outcomes cannot be guaranteed.
Corrections: Despite careful verification, errors may occur. Readers may email info@grantsforseniors.org with corrections.
Disclaimer: This article is for informational purposes only and is not legal, financial, medical, tax, disability-rights, immigration, or government-agency advice. Program rules, policies, funding, and availability can change. Readers should confirm current details directly with the responsible official program before acting.
Last updated: 17 September 2026 · Next review: 17 January 2027