Bottom line: Disabled seniors in Alaska should start with one live helper, not a long list of forms. Call the Alaska ADRC at 1-855-565-2017 for home care, Medicaid waiver screening, equipment, rides, and local aging help. Call Alaska 2-1-1 for food, shelter, utility, and nonprofit help.
Urgent help in Alaska
- Call 911 if someone is in danger, has no safe place tonight, or needs emergency medical care.
- Call or text 988 for the Suicide and Crisis Lifeline.
- Report abuse, neglect, self-neglect, or exploitation through the state APS report page, or call 1-800-478-9996.
- If the person lives in assisted living or a nursing home, call the Long-Term Care Ombudsman at 1-800-730-6393.
Contents
- Fast start
- Home care
- Equipment and home changes
- Housing, bills, and rides
- Rights and safety
- Local help
- Paperwork checklist
- FAQ
Fast start: who to call first
| Need | Start here | What to ask for |
|---|---|---|
| Help bathing, dressing, meals, or safety at home | ADRC | Ask for screening for Personal Care Services, waivers, meals, rides, and home safety help. |
| Medicaid, cash aid, SNAP, or Senior Benefits | DPA | Use Alaska Connect or call 1-800-478-7778. |
| Food today, rent, shelter, heat, or local aid | 2-1-1 | Ask for nearby agencies that serve your town, village, or borough. |
| Benefits denial, housing issue, or rights problem | Legal help | Ask if the issue fits Disability Law Center or Alaska Legal Services. |
How to start without wasting time
- Name the main problem: home care, housing, rides, equipment, heat, food, legal help, or safety.
- Say where you live first: Alaska programs can work very differently by city, village, island, and road access.
- Ask for a screening: Ask what fits the disability, age, income, care need, and location.
- Keep call notes: Write the date, person, phone number, and what proof they asked for.
- Ask about remote options: ADRC screening may happen by phone or video.
Help at home and long-term care
Personal Care Services
Alaska Medicaid PCS program can help with bathing, dressing, eating, shopping, laundry, and light housework. You must meet Medicaid and care-need rules.
Where to start: Call ADRC at 1-855-565-2017 and ask for PCS screening. Also ask if you need to apply for Medicaid through DPA.
Reality check: A diagnosis alone is not enough. The state looks at what daily help the person needs.
Medicaid waivers
Alaska HCBS waivers can help some people get care at home or in the community. A person must meet Medicaid rules and a required care level.
Where to start: Ask ADRC for waiver screening. If the person has an intellectual or developmental disability, ask about the DDRC program before choosing forms.
Reality check: Waivers can involve assessments, care coordinators, provider shortages, and wait time. Ask what can start while you wait.
Cash help tied to age or disability
Alaska Adult Public Assistance gives cash help to low-income Alaskans who are 65 or older, blind, or disabled. The state lists resource limits of $2,000 for one person and $3,000 for a couple. The Senior Benefits program gives $125, $175, or $250 per month to eligible Alaskans age 65 or older.
Where to start: Apply through Alaska Connect, use a DPA office, or call 1-800-478-7778. The DPA offices page lists office options.
Reality check: Income limits, payment levels, and paperwork can change. Do not use old limits.
Equipment and home changes
Ramps, grab bars, and safer access
If the person is on a Medicaid waiver, Alaska’s E-Mod program may help pay for ramps and other home changes. The state says E-Mod can cover up to $40,000 every three years when approved. The care coordinator handles the Medicaid paperwork.
For seniors not on a waiver, the AHFC Senior Access Program funds local agencies to make accessibility changes. Ask ADRC who is taking requests in your area.
Reality check: Do not hire a contractor first and expect repayment. Ask what approval is needed before work starts.
Assistive technology and equipment loans
Assistive Technology of Alaska can help with device demonstrations, short-term equipment loans, reuse, training, and assessments. This can include hearing, vision, mobility, memory, communication, and daily-living tools.
Independent living centers can also help. The Alaska CIL directory lists centers such as Access Alaska, SAIL, and Independent Living Center sites by region.
Reality check: A loan can help you test a device before buying it. Ask who may help pay.
Housing, bills, and rides
Accessible housing
Alaska Housing Finance Corporation has senior accessible housing in Anchorage, Cordova, Fairbanks, Juneau, Ketchikan, Seward, Sitka, and Wasilla. AHFC says these one-bedroom units are for people age 62 or older or residents with a disability who meet income rules.
Where to start: Check AHFC open waiting lists and ask about accessible features. For a wider housing search, use our Alaska housing guide before applying.
Reality check: Housing help often has waiting lists. Apply to more than one safe option when you can.
Heating, taxes, and disability-related costs
The Heating Assistance program helps eligible renters and homeowners with some home heating costs. The regular season is October 1 through April 30. For homeowners, Alaska’s property tax exemptions include a required exemption on the first $150,000 of assessed value for a qualifying primary home owned by a senior age 65 or older or a disabled veteran with a 50% or higher service-connected disability.
Where to start: Apply for heating help through DPA. For tax relief, contact your local assessor. Our Alaska tax guide covers more local details.
Reality check: Property tax deadlines are local. Ask the assessor about late filing or appeal if you missed one.
Rides and medical travel
Alaska Medicaid medical travel may cover local non-emergency rides, wheelchair vans, travel outside the home community, and one escort if approved. The provider must request authorization before the trip.
Local paratransit depends on where you live. Anchorage has AnchorRIDES. Fairbanks has Van Tran. Juneau has Capital AKcess for ADA paratransit.
Reality check: Do not buy medical travel tickets before approval unless the travel office tells you to.
Legal rights, safety, and complaints
The Disability Law Center of Alaska is the protection and advocacy agency for people with disabilities. Ask about disability rights, access, abuse, neglect, services, or denial of rights. Call 1-800-478-1234 statewide or 907-565-1002 in Anchorage.
Alaska Legal Services may help eligible people with housing, benefits, health care, consumer, elder, veteran, and Alaska Native legal problems. If a state agency is not responding or you think a state office acted unfairly, the Alaska Ombudsman can review some complaints about state agencies.
Reality check: Legal help is not emergency protection. If there is danger, call 911 and APS first.
Local disability help in Alaska
Start statewide, then ask for the office that covers your region.
| Region or need | Useful starting point | Ask about |
|---|---|---|
| Anchorage | Municipality ADRC, AnchorRIDES, Access Alaska | Home care, paratransit, equipment, home access |
| Kenai, Kodiak, Valdez-Cordova | Independent Living Center | ADRC help, rides, benefits, home safety |
| Southeast Alaska | SAIL | ADRC, DDRC, equipment loans, home access |
| Western and rural Alaska | ADRC and tribal health | Medical travel, elder meals, care coordination |
For local senior service contacts, use our Alaska aging agencies guide. For meals and local activities, check Alaska senior centers before you call.
Paperwork checklist
- Photo ID, Social Security number, and proof of Alaska address.
- Medicare, Medicaid, VA, tribal health, or private insurance cards.
- Income letters for Social Security, SSI, SSDI, pension, VA, work, or retirement.
- Bank statements and proof of rent, mortgage, utilities, and heating costs.
- Doctor notes, diagnosis records, medication list, care plan, and discharge papers.
- Eviction, shutoff, denial, appeal, renewal, or overpayment notices.
- Name and phone number of a trusted helper, if you want one.
Phone scripts
For ADRC: “I am calling for an older Alaskan with a disability. We need help at home. Can you screen us for PCS, waiver services, rides, equipment, meals, and home safety help?”
For DPA: “I want to apply for Medicaid, Adult Public Assistance, Senior Benefits, SNAP, and heating help. I have trouble online. How can I apply and send proof?”
For medical travel: “My provider says this care is not available in my community. Can your office request Medicaid travel approval before we book anything?”
For a denial: “I got a notice and I do not understand it. What is the appeal deadline? What proof is missing?”
If you are denied, delayed, or overwhelmed
Do not start over unless the agency tells you to. Read the notice. Circle the deadline. Ask what exact proof is missing. If you cannot get a clear answer, call ADRC, Alaska Legal Services, or 2-1-1.
If a deadline is close, send a short written appeal before it passes. Keep a copy. If care at home is unsafe, ask about PCS, respite, meals, equipment loans, and a safety plan.
Common mistakes to avoid
- Booking Medicaid travel before approval.
- Asking for one program instead of a full screening.
- Waiting until winter to ask about heating or weatherization.
- Ignoring mail from DPA, Medicaid, Social Security, AHFC, or a court.
- Assuming a disability diagnosis means automatic approval.
- Using old income limits, old phone numbers, or old forms.
Backup options if the first path does not work
If Medicaid home care is slow, ask about meals, caregiver support, equipment loans, rides, and local nonprofit help. Our Alaska caregiver guide explains payment paths.
If housing aid has a waitlist, ask about accessible housing, home modification, heating help, legal help, and emergency rent options. For assisted living payment paths, see our Alaska assisted living guide.
If Medicare costs are part of the problem, the Alaska Medicare Information Office can help with plan questions and savings programs. Our Medicare savings guide explains the Alaska path.
For a broader statewide overview, use our Alaska benefits guide after you check disability-specific options. For equipment-only help, use our Alaska equipment guide as a next step.
Resumen en español
Las personas mayores con discapacidades en Alaska pueden llamar al ADRC al 1-855-565-2017. Pida una evaluación para ayuda en casa, Medicaid, transporte, equipo, cambios en el hogar y servicios locales. Para comida, renta, calefacción o refugio, llame al 2-1-1 o al 1-800-478-2221. Si hay abuso, negligencia o explotación, llame a APS al 1-800-478-9996. Si hay peligro inmediato, llame al 911.
Frequently asked questions
What is the best first call for a disabled senior in Alaska?
Call the Alaska ADRC at 1-855-565-2017 for home care, waiver screening, equipment, rides, Medicare questions, and local support. Call Alaska 2-1-1 for food, rent, heat, shelter, and local emergency referrals.
Can Alaska Medicaid pay for help at home?
Possibly. Personal Care Services may help with daily tasks, and Medicaid waivers may help people who meet care-level rules get services at home or in the community. Start with ADRC and DPA.
Can Alaska help pay for ramps or grab bars?
Possibly. If the person is on a Medicaid waiver, E-Mod may help with approved home changes. AHFC Senior Access may also fund local agencies for accessibility changes for seniors, depending on funding and service area.
Who helps with disability rights in Alaska?
The Disability Law Center of Alaska is the protection and advocacy agency for people with disabilities. Alaska Legal Services may help with civil legal problems such as housing, benefits, health care, and elder issues.
Can Alaska Medicaid pay for medical travel?
In some cases, yes. Travel must be medically needed and approved before the trip. Your provider usually must request the authorization before you book travel.
What should I do if a benefit is denied?
Read the notice, find the appeal deadline, ask what proof is missing, and keep copies. If you need help, call ADRC, Alaska Legal Services, or 2-1-1 before the deadline passes.
Next review: August 7, 2026
About this guide
We check this guide against official government, local agency, and trusted nonprofit sources. GrantsForSeniors.org is independent and is not a government agency.
Program rules, funding, and eligibility can change. Always confirm details with the official program before you apply.
See something wrong or outdated? Email info@grantsforseniors.org.
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