Utah Benefits Portals for Seniors: myCase, MyBenefits, and When to Call

Last updated: 7 April 2026

Bottom line: Utah does not have one senior-only benefits website. Most older adults should start with Utah’s myCase portal, which is run by the Utah Department of Workforce Services (DWS), for SNAP, Medicaid, Medicare cost-sharing help, and other case tasks. If a senior already has Medicaid, MyBenefits is the separate member portal for plan, co-pay, and coverage details. For Nursing Home Medicaid, the Aging Waiver, or other long-term care cases, the portal is often only part of the process.

Emergency help now

• No food or almost no money this week: Start a SNAP application in myCase or call DWS at 1-866-435-7414. Utah says some households with little or no money may be able to get SNAP within 7 days.
• Coverage ended and medicine or care is at risk: Call DWS at 1-866-435-7414. If the senior already has Medicaid, also call the Medicaid Member Information Line at 1-844-238-3091.
• Benefits scam, financial exploitation, or elder abuse: Call 911 in an emergency. Otherwise report adult abuse, neglect, or exploitation to Adult Protective Services at 1-800-371-7897.

Quick help

• Fastest start: Use myCase for SNAP, medical help, Medicare cost-sharing help, uploads, reviews, and status checks.
• Already on Medicaid: Use MyBenefits for eligibility status, health or dental plan details, waiver enrollment, and co-pays.
• Need long-term care at home or in a facility: Do not rely on the portal alone. Call the Division of Aging and Adult Services at 801-538-3910 or use the Utah county aging services finder.
• Portal not working: Call DWS at 1-866-435-7414 or use the Workforce Services office finder.
• EBT card or theft problem: Call the Utah Horizon Card Helpdesk at 1-800-997-4444 and change the PIN right away.

The official benefits portal seniors should use in Utah

Start with myCase first. Utah routes most public-benefits eligibility work through the Utah Department of Workforce Services. In myCase, a senior or caregiver can apply for SNAP, medical assistance, financial assistance, or child care; upload “verifications” or proof documents; complete reviews; report changes; read notices; print forms and benefit history; and make some online payments.

Do not confuse myCase with MyBenefits. MyBenefits is the Utah Medicaid member site for people who already have Medicaid or a related program. It shows eligibility status, health or dental plan information, waiver enrollment, co-pays, and 1095-B tax forms. It is useful after approval, but it is not the main Utah application portal for most seniors.

Utah’s long-term care system is split across agencies. If the senior may need Nursing Home Medicaid, the Aging Waiver, or the New Choices Waiver, the portal is not the whole job. Utah currently has nine Medicaid home- and community-based waivers, and the Aging Waiver starts with the local Area Agency on Aging (AAA), not just a click in myCase. Utah also has 12 Area Agencies on Aging covering all 29 counties, so the right local office depends on where the senior lives.

Utah portal or office	What it does for seniors	Use it when	Do not rely on it alone when
myCase	Apply for SNAP, medical help, financial assistance, and child care; upload proof; renew; report changes; read notices; print forms and benefit history	You are starting or managing most Utah public-benefits cases	You need Nursing Home Medicaid, the Aging Waiver, or another long-term care path with extra forms or local intake
MyBenefits	Shows Medicaid eligibility status, health or dental plan, waiver enrollment, co-pays, and tax forms	The senior already has Medicaid or a related Utah Medicaid program	You are trying to file the first application
Area Agency on Aging	County-based aging services, local senior help, caregiver support, and Aging Waiver intake	You need in-home long-term care, local senior services, or waiver screening	You only need a simple upload or case status check
DWS phone or office	Human help with interviews, failed uploads, missed notices, accommodation requests, and in-person paperwork	The portal will not load, the login fails, or the senior needs live help	You can safely finish a simple online step without delay

Quick facts:

• Best immediate takeaway: Start with myCase, not MyBenefits, for most new Utah senior benefit applications.
• Major rule: For SNAP and medical help, Utah lets you file an incomplete application with the person’s name, address, and signature to protect the filing date.
• Realistic obstacle: UtahID logins, text or email security codes, and document uploads are where many older adults get stuck.
• Useful fact: Any DWS Employment Center can take paperwork, and items turned in after 5 p.m. are date-stamped the next business day.
• Best next step: Gather ID, income, housing, bank, and insurance papers before opening the application.

What programs a senior can apply for through the portal

Who qualifies in plain language

• Low-income seniors who need help buying food usually start with SNAP in myCase.
• Seniors who need Medicaid, help with Medicare premiums, or other medical assistance usually start through Utah’s DWS application path.
• Older adults who need nursing-home care or help staying at home may need Medicaid long-term care or a waiver program, but those cases often need extra Utah-specific steps.
• Grandparents or kinship caregivers raising children may use myCase for the child’s food, medical, or child care benefits.
• Some older adults with a serious physical or mental impairment and no dependent child may qualify for Utah General Assistance.

myCase for SNAP and everyday case work

• What it is: Utah’s main DWS portal for applying and managing many public benefits.
• Who can get it or use it: Seniors, caregivers, and adult children helping with a Utah benefits case.
• How it helps: It lets you apply, upload proof, track status, complete reviews, report changes, read notices, print forms, and print benefit history. Utah says myCase is available 24/7 and is mobile-friendly.
• How to apply or use it: Go to myCase, sign in with a UtahID account, and choose the benefits you need. If the senior applies for SNAP, Utah requires a telephone interview.
• What to gather or know first: ID, address, Social Security numbers for people applying, income records, rent or mortgage costs, utility bills, and current case papers if the senior already has a case.

Utah medical assistance and Medicare cost-sharing

• What it is: Utah medical help for older adults includes Aged Medical, Nursing Home Medicaid, Medicare cost-sharing programs, and other Medicaid pathways. Utah’s Medicare cost-sharing programs include Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualifying Individual (QI).
• Who can get it or use it: Seniors with low income or limited resources, and older adults with Medicare Part A who need help with the Part B premium or other Medicare costs.
• How it helps: QMB can pay Medicare premiums, deductibles, and co-pays. SLMB and QI can pay the Part B premium. QI is limited by yearly funding, so it is wise to apply early if you may qualify.
• How to apply or use it: Start through myCase or Utah’s official Medicaid application page. DWS handles eligibility.
• What to gather or know first: Medicare card, other health insurance cards, Social Security award letter, pension information, bank statements, and proof of Utah address.

Long-term care, Nursing Home Medicaid, and waiver pathways

• What it is: Utah’s long-term care routes include Nursing Home Medicaid, the Aging Waiver for people age 65 or older, the New Choices Waiver, and other special waivers.
• Who can get it or use it: Seniors who need nursing-facility level care, want to stay at home with support, or are trying to leave a nursing facility or similar setting for community care.
• How it helps: Depending on the program, it can pay for facility care or home- and community-based services such as adult day health, respite, emergency response systems, personal attendant services, meals, or case management.
• How to apply or use it: The Aging Waiver starts with the local AAA. New Choices has its own referral process and help line at 1-800-662-9651, option 6. Utah’s Medicaid page says Nursing Home Medicaid or Long Term Care Medicaid often needs a Medical Only Application plus a Long Term Care Addendum, so this is a point where many seniors should stop using the portal alone and call.
• What to gather or know first: Medical records, care-setting information, spouse information, asset records, bank and retirement account records, life insurance, property papers, and any power of attorney or guardianship papers.

MyBenefits for current Medicaid members

• What it is: Utah Medicaid’s member-side portal after enrollment.
• Who can get it or use it: Current Medicaid, Children’s Health Insurance Program (CHIP), Utah’s Premium Partnership (UPP), and waiver enrollees.
• How it helps: It shows eligibility status, health or dental plans, waiver enrollment, and co-pays. This matters because plans and member details can vary by county and program.
• How to apply or use it: Use MyBenefits with a UtahID login. Utah says if you already had a MyBenefits account, using the same email address for UtahID helps link the accounts.
• What to gather or know first: UtahID login, member information, and the senior’s current Medicaid details. For MyBenefits questions, call 1-844-238-3091.

Cash or child care help in special situations

• What it is: myCase also handles General Assistance and child care assistance.
• Who can get it or use it: Some older adults with a serious impairment and no dependent child may qualify for General Assistance. Grandparents or kinship caregivers raising children may need child care help.
• How it helps: Utah General Assistance is time-limited cash assistance and case management. It requires proof of an impairment that prevents basic work activities for at least 60 days, and the household resource limit is $2,000.
• How to apply or use it: Start in myCase or call DWS. Child care applications can also be started there.
• What to gather or know first: Medical evidence of impairment, doctor forms if requested, income and asset proof, and child care provider information if the case involves a grandchild.

How to create an account step by step

1. Open the official Utah portal: Start at myCase. If the senior already has a case, choose the regular sign-in. If not, choose the application path.
2. Create a UtahID account: If the senior does not already have one, use UtahID or the UtahID account-creation guide.
3. Verify the email address: Utah sends a code by email. Enter that code to continue.
4. Choose a username and add the person’s name: UtahID asks for first name, last name, and a unique username.
5. Create a strong password: UtahID requires at least 8 characters and at least three of these four types: uppercase letters, lowercase letters, numbers, and special characters.
6. Set up multi-factor authentication: UtahID uses a security code by text or email, or another approved method, to protect the account.
7. Go back to myCase and sign in: Once UtahID is ready, use it to enter the benefits portal.
8. Use the same email for MyBenefits if possible: Utah Medicaid says matching email addresses help link a MyBenefits account to UtahID.

Practical tip: If an adult child is helping, do not casually share passwords or benefit card PINs. Utah’s myCase system has an authorized representative option, and it is usually better to set access up the right way than to pass accounts around.

How seniors can upload proof documents

Utah calls proof documents “verifications.” These are papers that show the facts on the application, such as Social Security income, pension income, bank balances, rent, utilities, Medicare coverage, or disability-related information.

• Use the Verifications page in myCase: Utah’s myCase materials say this page shows what proof is still needed and lets you upload it.
• Send clean, full-page images: Make sure the whole page is visible, readable, and not cut off. If you use a phone camera, place the paper on a dark background and take the photo in good light.
• Include the senior’s name and case number: This lowers the chance that papers get separated from the case.
• Do not wait until late evening: Utah says papers returned by 5 p.m. are date-stamped that day. After 5 p.m., they are date-stamped the next business day.
• Call before the due date if you need more time: Utah tells applicants to call DWS before the deadline if gathering proof is difficult.
• Use backup methods if upload fails: Fax case paperwork to 1-877-313-4717 or 801-526-9500, mail it to Imaging Operations, P.O. Box 143245, Salt Lake City, UT 84114-3245, or drop it off at any DWS Employment Center.
• Expect some review time: Utah says DWS normally reviews submitted verification within 14 days.

How to renew benefits online

Utah calls the renewal a review. This is the online recertification step many seniors miss because the word “renewal” is not always used on every notice.

• Know the timing: Utah says cases are usually reviewed every 6 to 12 months. Most SNAP cases are reviewed every 6 months. Medical, child care, and financial programs are generally reviewed every year.
• Use myCase if possible: If you complete the review online in myCase, Utah says you do not need to return the paper review form too.
• Watch for the review notice early: Utah says you should receive the review the month before it is due.
• Return paper reviews fast if you use them: Utah asks for paper review forms within 10 days.
• Remember the SNAP interview: Utah says SNAP requires an interview every 12 months.
• If the case closes, act quickly: If a case closes because the review was not completed, Utah says you have 30 days after the closure date to complete it, but benefits may be prorated from the date the review is finally finished.

How to check application status

Check status in myCase first, then call if needed. Utah says you can check application and case status online or by phone.

• Online: Use myCase to track the case, read notices, and see what proof is still needed.
• By phone: Call DWS at 1-866-435-7414 or 801-526-0950, Monday through Friday, 8 a.m. to 5 p.m.
• For Medicaid members: MyBenefits also shows member-side eligibility status and plan details.
• Know the normal timeline: Utah’s application materials say workers may review an application in 7 to 10 days, but the legal decision deadline is 30 days in most cases. Medical applications can take up to 90 days if disability is being claimed.
• Do not forget the interview: If the case includes SNAP, call to complete the interview if Utah asks for one.

What to do if a senior forgets login information

• Use UtahID recovery tools: Start from UtahID Help or use the “Forgot Password” option at the UtahID sign-in page.
• What Utah asks for: Password reset usually requires the username or email address, the last name on the account, and a code sent by text or email.
• Know the lockout rule: UtahID locks an account for 10 minutes after 3 failed attempts made within 10 minutes.
• If the code never comes: Check the spam folder and make sure text messages are not blocked. Then try again.
• If the senior lost access to the old email and all security methods: UtahID says a new UtahID account may be required in that situation. If the benefits case does not appear after that, call DWS or the MyBenefits line, depending on which account is affected.
• Get the right kind of help: For UtahID technical trouble, call the IT Service Desk at 801-890-4222. For case questions, call DWS. For Medicaid member portal questions, call 1-844-238-3091.
• Important Utah warning: Changing address information in UtahID does not automatically change the address in DWS or other state applications. Report address changes in the actual benefits case too.

How to avoid fake websites and scams

• Use the official Utah benefits links in this guide: Start with Utah government or Utah Medicaid pages, not random search ads or paid “benefit help” sites.
• Watch for name confusion: Utah search results also show unrelated court and law-firm websites called “MyCase.” Those are not the Utah benefits portal.
• Never give away an EBT PIN: Utah says DWS and the Horizon Helpdesk will never ask for the EBT PIN.
• Do not trust texts or social posts asking for card details: Utah’s EBT fraud materials warn that official agencies will not text or email asking for the full EBT card number and PIN.
• Use official notices: Utah says official case notices come by mail or through the senior’s myCase account.
• Protect the EBT card: Use ConnectEBT or call 1-800-997-4444 to check the account, change the PIN, report the card lost or stolen, and manage security.
• If benefits were stolen: Change the PIN immediately, report the card stolen, request a replacement, and call DWS at 1-866-435-7414 as soon as possible.

When seniors should apply online vs by phone vs in person

If the senior needs…	Best Utah path	Why this is usually best
A new SNAP or Medicaid application and the documents are ready	Apply online in myCase	It is the fastest way to file, upload proof, and track the case in one place
Medicaid plan details after approval	Use MyBenefits	That portal shows member-side eligibility, health plans, dental plans, waiver enrollment, and co-pays
A login problem, UtahID lockout, or missing security code	Call UtahID help and, if needed, DWS	DWS handles the case, but UtahID problems often need technical help too
Proof is due today or uploads keep failing	Fax or drop papers off at a DWS office	This protects deadlines better than waiting for the portal to cooperate
Nursing-home care, in-home long-term care, or an Aging Waiver referral	Call the local aging office or DWS, then complete any forms they require	These Utah cases often need extra forms, medical review, or county-based intake
No computer, poor eyesight, hand problems, or need for an interpreter	Call DWS or visit a local office	A real person can request accommodations, explain notices, and take paperwork

Best options by need

• Food help fast: File in myCase and be ready for the SNAP interview.
• Help with Medicare premiums: Start a medical application and ask about Utah’s Medicare cost-sharing programs.
• Already approved for Medicaid: Use MyBenefits.
• Need in-home care or waiver help: Use the AAA county finder or call 801-538-3910.
• Need a live helper, not another website: Call DWS at 1-866-435-7414 or contact Take Care Utah for free hands-on enrollment help.

What documents to scan or upload before starting

Utah asks for different proof depending on the program. For most older adults, these are the papers that save the most time if you gather them before you log in.

Printable checklist before a senior starts an online application

• ☐ A photo ID or another identity document for the senior
• ☐ Social Security numbers for everyone applying, if available
• ☐ Medicare card and any other health insurance cards
• ☐ Proof of Utah address
• ☐ Recent income proof, such as Social Security, pension, wages, or unemployment records
• ☐ Recent bank statements and other asset records if the case involves medical help, disability, or long-term care
• ☐ Rent or mortgage information and utility bills
• ☐ Immigration papers for any non-citizen who is applying
• ☐ Medical bills if the senior may ask for retroactive medical help or a spenddown review
• ☐ Current case number, recent notices, and any deadlines already listed by Utah
• ☐ For long-term care cases, spouse information, property records, life insurance, and legal papers such as power of attorney if someone is helping

Important: If the senior needs SNAP or medical help now and does not have every document yet, Utah allows the person to file first and finish the proof later. That can protect the application date.

Common portal problems older adults face

Reality checks

• Uploading proof is not the same as approval: Utah says verifications are normally reviewed within 14 days. A document can be received and still not be enough to approve the case.
• The portal does not replace the SNAP interview: Many seniors finish the online form and then wait. Utah still requires a phone interview for SNAP.
• UtahID is separate from the benefits case: Fixing the password or changing contact information in UtahID does not automatically update the DWS case.
• Long-term care cases are not one-click cases: In Utah, DWS, Medicaid, and the local aging office may all be involved.

Common mistakes to avoid

• Starting in MyBenefits when the senior really needs to file a new application in myCase
• Waiting for every proof document before filing a SNAP or medical application
• Uploading blurry, cropped, or unreadable pages
• Missing a review deadline because paper mail was not opened or paperless notices were never checked
• Forgetting that documents sent after 5 p.m. are date-stamped the next business day
• Assuming a changed UtahID address also changed the benefits case address
• Clicking the wrong “MyCase” result in a search engine

Where to get help using the portal

Local resources

• DWS Eligibility Services: For applications, interviews, proofs, reviews, and case questions, call 1-866-435-7414 or 801-526-0950. Hours are Monday through Friday, 8 a.m. to 5 p.m. Use the official DWS eligibility page for full contact details.
• Workforce Services offices: Use the office finder. Any DWS Employment Center can accept paperwork.
• UtahID technical help: Use UtahID Help or call the IT Service Desk at 801-890-4222.
• Area Agencies on Aging: Use the county locations map or call the Division of Aging and Adult Services at 801-538-3910. This matters most for the Aging Waiver and local senior services.
• 211 Utah: Call 211 or use 211 Utah for local food, housing, transportation, utility, and community help while a benefits case is pending.
• Take Care Utah: Take Care Utah offers free hands-on help with Medicaid and coverage problems. Phone: 801-433-2299.
• Senior Health Insurance Program: Use Utah’s Senior Health Insurance Program for free Medicare counseling statewide.
• Utah Legal Services: Utah Legal Services offers free civil legal help for many seniors. Statewide toll-free intake is 1-800-662-4245, and the state notes this senior legal service covers every county except Davis County.
• Disability Law Center: Disability Law Center can help eligible people with disability-rights and access issues. Voice/TDD: 1-800-662-9080.
• Long-Term Care Ombudsman: Use the county ombudsman finder if a nursing home or assisted living resident has rights or care problems. State Ombudsman phone: 385-222-1273.

Diverse communities

Seniors with Disabilities: DWS says auxiliary aids and services are available on request at 801-526-9240. Relay Utah is 711, and Spanish Relay Utah is 1-888-346-3162. If work might change Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI), Medicaid, or SNAP, Utah Work Incentive Planning Services can help at 801-887-9530.

Immigrant and Refugee Seniors: Utah’s application states that applicants have the right to a free interpreter and translation help. The same application also says families may apply for eligible members even if some household members are not applying. But Utah warns that Medicaid used for long-term care can raise immigration issues in some cases, so ask Utah Legal Services or a qualified immigration attorney before assuming a case is safe or unsafe.

Rural Seniors with Limited Access: Use phone, mail, fax, or any DWS Employment Center if internet service is poor. Utah has 12 Area Agencies on Aging serving all 29 counties, and the official locations map includes local senior centers and tribal-related listings, including San Juan County entries for Navajo Nation and Ute Mountain Ute senior centers.

Best local office to call if the online system fails

Best first call statewide: DWS Eligibility Services at 1-866-435-7414. In the Salt Lake area, call 801-526-0950. For most seniors, this is the fastest human contact because Utah uses centralized eligibility support for many case issues.

• Need nearby in-person help: Use the Workforce Services office finder. Any DWS Employment Center can take papers.
• Need login or security-code help: Call the IT Service Desk at 801-890-4222.
• Need local Aging Waiver or senior-service help: Call 801-538-3910 or use the DAAS county finder.
• Need Medicaid member or plan help after approval: Call 1-844-238-3091 or a Health Program Representative at 1-866-608-9422.

What to do if denied, delayed, or blocked

• Read the notice first: Utah notices usually say whether the problem is missing proof, a missed review, an interview issue, or a denial on eligibility rules.
• Fix missing proof fast: Utah says that if proof is turned in within 30 days after an application is denied, DWS may still use it and you may not have to complete a new application.
• If a review closed the case: Utah says you generally have 30 days after the closure date to complete the review, but benefits can be reduced based on when you finish it.
• Ask exact questions when you call: Ask what proof is missing, the exact due date, whether the proof was imaged into the case, whether a SNAP interview is still needed, and whether you must file a new application or can reopen the old one.
• Use a fair hearing if needed: File an appeal online through Utah’s appeals page or call 1-877-837-3247.
• Escalate poor service: If the issue is not resolved, contact DWS Customer Relations at 1-800-331-4341 or 801-526-4390, or use the official complaint page.
• For Medicaid plan problems after approval: Call a Health Program Representative at 1-866-608-9422.

Plan B / backup options

• Ask for paper forms: Utah’s Medicaid page says you can ask to have an application mailed if the senior cannot print or use the portal.
• Fax or drop off proof: This is often the safest move when a document deadline is close.
• Get free enrollment help: Use Take Care Utah or the local Area Agency on Aging.
• Use 211 while you wait: Call 211 for food, utilities, housing, transportation, or local emergency help.
• Ask for legal or ombudsman help: Use Utah Legal Services, the Long-Term Care Ombudsman, or the Disability Law Center if the problem affects rights, disability access, or a facility resident.

Frequently asked questions

What is the official Utah benefits portal seniors should start with?

For most low-income senior benefits, start with myCase. It is Utah’s main DWS portal for SNAP, medical help, uploads, case status, reviews, changes, and notices. Utah does not run a separate senior-only portal. If the senior already has Medicaid, then MyBenefits becomes useful too, but it is not the usual starting point for a brand-new case.

What is the difference between myCase and MyBenefits in Utah?

myCase is the application and case-management portal run through DWS. MyBenefits is the Utah Medicaid member portal run through the Utah Department of Health and Human Services. In plain English, use myCase to apply or fix the case, and use MyBenefits after approval to look at health plans, dental plans, co-pays, waiver enrollment, and member-side eligibility details.

Can Utah seniors apply for SNAP and Medicaid at the same time?

Yes. Utah’s multi-program application lets many people apply for food and medical help together through myCase. That saves time because the same income, identity, and household facts often overlap. The big exception is long-term care. Nursing Home Medicaid and waiver cases often need extra forms or extra Utah offices, so do not assume one online form will finish everything.

Do I need every document before I start the application?

No. This is one of the most useful Utah rules for seniors in crisis. Utah’s application says a SNAP or medical application can be filed with only the person’s name, address, and signature to protect the filing date. DWS will still need the rest of the answers and proof later, but filing early can matter if food or medical help is urgent.

How do I upload proof if myCase is not working?

First try the Verifications page in myCase. If uploads fail, do not wait until the deadline passes. Fax the proof to 1-877-313-4717 or 801-526-9500, mail it to Imaging Operations, or drop it off at any DWS Employment Center. Put the senior’s name and case number on every page, and call DWS before the due date if you need more time.

What should I do if I forgot the UtahID password or lost access to the old email?

Use UtahID Help to reset the password. Utah usually asks for the username or email, the last name, and a code sent by text or email. If the senior no longer has access to any old sign-in method, UtahID says a new UtahID account may be needed. If the case or member record does not appear after that, call DWS or the MyBenefits line for help reconnecting the benefits account.

Should I use myCase for Nursing Home Medicaid or the Aging Waiver?

Usually not by itself. Utah’s own Medicaid pages say long-term care cases often need extra steps. The Aging Waiver starts with the local Area Agency on Aging. Nursing Home Medicaid often needs a Medical Only Application plus a Long Term Care Addendum. The New Choices Waiver has its own referral path. This is the point where most seniors should stop trying to solve everything with one portal login and call the right Utah office.

Can an adult child or caregiver help a senior use Utah’s portal?

Yes, but it is best to do it in a formal way. Utah’s myCase system has an authorized representative path, and caregivers should keep copies of notices, uploads, and submission dates. Do not share EBT PINs or pass account passwords around casually if the case can be set up the right way instead. If you are unsure how to do that, call DWS and ask about authorized representative access.

Resumen en español

En Utah, la mayoría de las personas mayores deben empezar con myCase. Ese es el portal principal del Departamento de Workforce Services para pedir SNAP, asistencia médica, cargar documentos, revisar el estado del caso y completar renovaciones. Si la persona ya tiene Medicaid, también puede usar MyBenefits para ver su elegibilidad, su plan de salud o dental y sus copagos. Si necesita ayuda de cuidado a largo plazo, Medicaid para un nursing home, o el Aging Waiver, no debe depender solo del portal.

Si el sistema no funciona, llame a DWS al 1-866-435-7414 o busque una oficina local con el localizador oficial de oficinas. Para servicios locales para adultos mayores, use el mapa oficial de agencias sobre envejecimiento o llame al 801-538-3910. Si necesita ayuda gratis para entender el proceso, también puede usar 211 Utah o Take Care Utah. Si hay abuso, negligencia o explotación financiera, reporte el caso a Adult Protective Services al 1-800-371-7897.

About This Guide

This guide uses official federal, state, and other high-trust nonprofit and community sources mentioned in the article.

Editorial note: This guide is produced based on our Editorial Standards using official and other high-trust sources, regularly updated and monitored, but not affiliated with any government agency and not a substitute for official agency guidance. Individual eligibility outcomes cannot be guaranteed.

Verification: Last verified April 7, 2026, next review August 7, 2026.

Corrections: Please note that despite our careful verification process, errors may still occur. Email info@grantsforseniors.org with corrections and we respond within 72 hours.

Disclaimer: This article is for informational purposes only. It is not legal, financial, medical, tax, disability-rights, immigration, or government-agency advice. Program rules, policies, deadlines, and availability can change. Always confirm current details directly with the official Utah program before you act.