Last updated: May 5, 2026
Bottom line: California has 33 Area Agencies on Aging, often called AAAs. They help older adults, adults with disabilities, and family caregivers find local help for meals, home care, Medicare questions, rides, legal issues, caregiver stress, and safety concerns. The fastest statewide starting point is 1-800-510-2020, which routes callers to local aging help through the California Department of Aging. For a broader list of statewide programs, see our California senior benefits guide.
Contents
- If you need help right now
- Fast ways to start
- Key California facts
- California county AAA phone numbers
- What your local AAA can help with
- How to start without wasting time
- Documents and details to have ready
- Phone scripts you can use
- Related California guides
- Common mistakes to avoid
- Reality checks for California seniors
- What to do if you are denied, delayed, or overwhelmed
- Backup options if the AAA cannot solve it
- Resumen en español
- FAQ
If you need help right now
Call 911 first if someone is in danger, needs urgent medical care, or may be trapped in an unsafe home.
| Need | Who to contact | What to say |
|---|---|---|
| Elder abuse, neglect, or self-neglect at home, in the community, or in a hospital | Adult Protective Services at 1-833-401-0832 | Give the ZIP code when asked so the call goes to the right county. |
| Complaint in a nursing home, assisted living facility, board and care home, or adult day program | Long-Term Care Ombudsman CRISISline at 1-800-231-4024 | Say the facility name, city, room number if known, and the urgent problem. |
| Food, shelter, cooling center, or local crisis help | Dial 2-1-1 | Ask for senior services, food help, housing help, or disaster help in your county. |
| Local aging services | California Aging and Adult Information Line at 1-800-510-2020 | Ask for your local Area Agency on Aging and explain your main need. |
The state elder abuse page explains which number to call for abuse at home, in assisted living, or in a nursing home. The CDA contact page lists statewide numbers for aging help, the Ombudsman CRISISline, and Medicare counseling.
Fast ways to start
| Situation | Best first call | Why this helps | Reality check |
|---|---|---|---|
| You are not sure where to begin | 1-800-510-2020 | Routes you to local aging help by county. | Local programs may have waitlists. |
| You need meals | Your county AAA | AAAs help with group meals and home-delivered meals. | Home delivery may require a local review. |
| You have Medicare questions | 1-800-434-0222 | Connects you with HICAP counseling. | Appointments fill up near Medicare deadlines. |
| You need paid in-home care | Your county IHSS office | IHSS can pay for approved care at home. | You must have a Medi-Cal decision and a health form. |
| You need food benefits | 1-877-847-3663 | Connects callers to CalFresh help. | The county may need an interview or documents. |
The CDA county finder is the official place to confirm your county phone number. California also says AAAs coordinate local services for seniors and adults with disabilities through 33 local agencies.
If you are helping a parent or spouse, keep one list of phone numbers, deadlines, and next steps. Our senior help tools can help you organize common benefit and care tasks after you know which county office to call.
Key California facts for this guide
- California expects nearly 10 million residents to be age 60 or older by 2030, about one in four Californians, according to the state MPA site for aging planning.
- California uses 33 AAAs to serve all 58 counties.
- CDA says Older Americans Act programs run through local AAAs and cover nutrition, health, caregiver support, and other help.
- California’s high housing, care, and food costs mean many seniors need more than one kind of help at the same time.
California county AAA phone numbers
Phone numbers can change. Before publishing mailers or printed lists, confirm the number through the official county finder above.
| County or area | Information and assistance phone | Good first reason to call |
|---|---|---|
| Alameda | 510-577-1900 | Meals, referrals, caregiver help |
| Alpine, Amador, Calaveras, Mariposa, Tuolumne | 209-532-6272 | Rural aging services |
| Butte, Colusa, Glenn, Plumas, Tehama | 530-898-5923 | Meals, rides, disaster planning |
| Contra Costa | 925-229-8434 | County aging help |
| Del Norte, Humboldt | 707-442-3763 | North Coast services |
| El Dorado | 530-621-6369 | County aging help |
| Nevada, Placer, Sacramento, Sierra, Sutter, Yolo, Yuba | 800-211-4545 | Regional aging help |
| Fresno, Madera | 559-214-0299 | Meals, benefits, caregiver help |
| Imperial | 442-265-7033 | County aging help |
| Inyo, Mono | 760-873-3305 | Remote and mountain-area help |
| Kern | 661-868-1000 | County senior services |
| Kings, Tulare | 559-624-8000 | Central Valley services |
| Lake, Mendocino | 707-468-5132 | County aging help |
| Lassen, Modoc, Shasta, Siskiyou, Trinity | 530-842-1687 | Rural aging support |
| Los Angeles County | 800-510-2020 | AAA routing and services |
| Los Angeles City | 213-482-7252 | City senior services |
| Marin | 415-473-4636 | County aging help |
| Merced | 209-385-7550 | County senior services |
| Monterey | 831-755-4466 | County aging help |
| San Benito, Santa Cruz | 831-688-0400 | Central Coast help |
| Napa, Solano | 707-784-8960 | Regional aging services |
| Orange | 714-480-6450 | County aging help |
| Riverside | 877-932-4100 | County aging services |
| San Bernardino | 909-891-3900 | County aging services |
| San Diego | 858-495-5885 | County aging help |
| San Francisco | 415-355-3555 | City aging services |
| San Joaquin | 209-468-1104 | County senior services |
| San Luis Obispo, Santa Barbara | 805-925-9554 | Central Coast services |
| San Mateo | 844-868-0938 | County aging help |
| Santa Clara | 408-350-3200 | County aging help |
| Sonoma | 707-565-4636 | County aging help |
| Stanislaus | 209-558-8698 | County senior services |
| Ventura | 805-477-7300 | County aging help |
What your local AAA can help with
AAAs do not usually hand out cash. They are local service hubs. They screen needs, explain options, refer callers, and may run or contract with programs. Use the CDA programs page to check which programs are run by CDA, AAAs, Medi-Cal Community Based Adult Services centers, or other partners.
| Program area | What it helps with | Who may qualify | Where to apply | Reality check |
|---|---|---|---|---|
| Meals | Group meals, home-delivered meals, nutrition screening, and wellness checks. | Often adults 60 and older. Home delivery usually focuses on people who have trouble leaving home or preparing meals. | Use the state meal program page for basic rules, then call your local AAA. | Suggested donations may be requested, but eligible people are not denied for not paying. |
| Medicare counseling | Free, private help with Medicare, Part D, Medicare Advantage, Medigap, appeals, and long-term care insurance questions. | People on Medicare, people close to Medicare age, and family helpers. | Use the state HICAP page or call 1-800-434-0222. | HICAP does not sell plans. It can get busy during open enrollment. |
| IHSS | Paid in-home help with approved tasks, such as personal care, housework tied to safety, meals, and some medical-related tasks. | California residents who are aged, blind, or disabled, live at home, need help to remain safely at home, and have a Medi-Cal eligibility decision. | Use the IHSS page to check key rules, then apply through the county office. | A county social worker must assess the person. A completed health care certification form is required before services can be authorized. |
| Caregiver support | Respite, training, counseling, support groups, and help with care planning. | Adult family caregivers, some grandparents or relatives age 55 and older, and caregivers of people with dementia. | Use state caregiver services information, then call your AAA. | Respite hours may be limited. Ask what is open now. |
| Legal services | Help with housing, benefits, elder abuse, consumer fraud, SSI, Medicare, Medi-Cal, nursing home issues, and related civil problems. | Persons age 60 or older, regardless of income level, based on CDA program rules. | Use the legal services page to see the state rule, then ask the AAA for the local provider. | Legal aid may have case priorities and may not take every case. |
| Ombudsman | Help with nursing home and assisted living complaints, resident rights, discharge issues, abuse, neglect, and quality of care. | Residents of long-term care facilities, regardless of age. | Use the Ombudsman page to find help, or call the local Ombudsman office. | Complaints are confidential, and the Ombudsman follows the resident’s wishes when possible. |
| Food benefits | CalFresh can add money to an EBT card for food at many stores and markets. | Low-income households that meet program rules. SSI/SSP recipients may apply. | Use BenefitsCal online or call the CalFresh Info Line at 1-877-847-3663. | CalFresh is not run by the AAA, but AAAs may help you find application help. |
| Emergency planning | Wildfire, flood, earthquake, heat, power shutoff, and evacuation planning. | Older adults, adults with disabilities, caregivers, and local service partners. | Use the state emergency guide to prepare, and ask your AAA about local plans. | Sign up for county alerts before fire season or extreme heat. |
How to start without wasting time
Use your county first
AAA services are local. A program that is open in San Diego may have a waitlist in Humboldt, and a service in Los Angeles City may be different from Los Angeles County. Start with your county number, not a statewide office, unless you do not know who to call.
Ask for information and assistance
When you call, ask for “information and assistance.” This is the front door for most AAA help. Say your age, county, city, language need, and the problem you need to solve first.
Keep the call simple
Pick one urgent need first. For example, say “meals,” “Medicare help,” “ride to the doctor,” “caregiver respite,” or “help to stay home.” After the worker gives you the first step, ask what else may fit your case.
Write down names and dates
Use a notebook or one sheet of paper. Write down the date, the phone number, the name of the person you spoke with, what they said, and what you must do next.
Documents and details to have ready
- Your full name, date of birth, phone number, and county.
- Your ZIP code and mailing address.
- Your preferred language.
- Medicare, Medi-Cal, or private insurance cards if you have them.
- Proof of income if you are asking about food, housing, utility, or Medi-Cal help.
- Doctor information if you need home care, meals due to health limits, or disability support.
- Names and phone numbers for family helpers, caregivers, or trusted contacts.
- Notices from Medi-Cal, CalFresh, Social Security, Medicare plans, landlords, or care facilities.
For Medi-Cal, California’s Medi-Cal page lists ways to apply online, by county, and through official state partners.
Phone scripts you can use
Script for calling your AAA
“Hello, my name is ____. I am ____ years old and I live in ____ County. I need help with ____. Can I speak with information and assistance? I also need help in ____ language if possible.”
Script for meal help
“I am calling about senior meals. I need to know if I can get group meals or home-delivered meals. I have trouble with ____. What is the next step, and is there a waitlist?”
Script for HICAP Medicare help
“I need free Medicare counseling. I have a question about ____. I do not want a sales call. Can HICAP help me compare options or appeal a problem?”
Script for IHSS home care
“I need help staying safely at home. I need help with ____. I want to ask about IHSS. Do I apply through this county office, and what forms do I need first?”
Related California guides
Use these GrantsForSeniors.org guides for deeper help after you know your county starting point.
- California emergency help covers fast help for food, housing, utilities, and safety.
- California housing help focuses on rent, senior housing, and housing support.
- Paid caregiver help covers California programs for family caregivers.
- CalFresh for seniors gives more detail on food benefits for older adults.
- Medicare Savings Programs explains help with Medicare costs for people who qualify.
- Property tax relief explains California property tax help for older homeowners.
- Dental grants in California covers dental help and low-cost care options.
Common mistakes to avoid
- Calling only one office: If the AAA cannot help, ask for the exact office that can.
- Waiting for a crisis: Call before meals, rides, caregiver stress, or home safety problems become urgent.
- Not saying the county: Many programs depend on where you live.
- Assuming all help is cash: Most AAA help is service-based, not a direct grant.
- Missing Medicare deadlines: Call HICAP early if you have plan or drug coverage questions.
- Ignoring mail: Benefit notices may have deadlines. Ask for help reading notices you do not understand.
Reality checks for California seniors
Waitlists happen: Meal delivery, rides, respite, home repairs, and housing help may not open right away. Ask what is available now and what backup option you can use while waiting.
County rules vary: California has statewide programs, but many services are run through counties or local contractors. The same need can have different steps in different places.
Housing help is tight: California’s own aging plan notes that housing and care costs put pressure on older adults. Ask the AAA for housing referrals, but also call 2-1-1 and local legal aid if you face eviction.
IHSS takes paperwork: The county must review your needs. The state says a completed health care certification form is needed before services can be authorized.
Language help should be free: Ask for an interpreter if you need one. Do not sign forms you cannot read.
What to do if you are denied, delayed, or overwhelmed
- Ask for the reason in writing.
- Ask if there is an appeal, hearing, grievance, or complaint step.
- Ask the AAA for legal services if the issue involves housing, benefits, elder abuse, or a care facility.
- Call HICAP if the problem is Medicare or long-term care insurance.
- Call the Ombudsman if the problem is inside a nursing home or assisted living facility.
- Call 2-1-1 if you need food, shelter, cooling center, transportation, or disaster help while waiting.
The CalFresh page lists the statewide food benefits line and says interpretation services are available in all languages. For local resource searches, 2-1-1 California can help with food, housing, health care, and other local needs.
Backup options if the AAA cannot solve it
- For food: Call 2-1-1, ask about food banks, and read our food programs for seniors guide while you apply for CalFresh if you may qualify.
- For medical coverage: Apply for Medi-Cal or ask a county worker about your case.
- For Medicare problems: Call HICAP and ask for counseling, not a sales agent.
- For care at home: Ask about IHSS, caregiver respite, adult day programs, and home safety programs.
- For abuse or neglect: Call APS or the Ombudsman line, depending on where the abuse happened.
- For disasters: Use the state emergency guide and sign up for county alerts before fire season.
Resumen en español
Las Agencias del Área sobre el Envejecimiento en California ayudan a las personas mayores, adultos con discapacidades y cuidadores familiares. Pueden conectar a las personas con comidas, ayuda de Medicare, apoyo para cuidadores, servicios legales, transporte, recursos locales y ayuda para reportar abuso o negligencia.
Para empezar, llame al 1-800-510-2020 y diga su condado, edad, idioma preferido y la ayuda que necesita. Si hay peligro inmediato, llame al 911. Para abuso de una persona mayor en la comunidad, llame al 1-833-401-0832. Para quejas en un hogar de ancianos, centro de vida asistida o centro de cuidado, llame al 1-800-231-4024.
Si necesita comida, pregunte por comidas para personas mayores y CalFresh. Si cuida a un familiar, pregunte por descanso para cuidadores, grupos de apoyo y ayuda para hacer un plan. Si necesita ayuda con Medicare, llame a HICAP al 1-800-434-0222. Pida un intérprete gratis si no se siente cómodo hablando en inglés.
FAQ
What is an Area Agency on Aging?
An Area Agency on Aging is a local or regional office that helps older adults, adults with disabilities, and caregivers find services. In California, AAAs help connect people with meals, Medicare counseling, caregiver support, transportation, legal services, and other local help.
How do I find my California AAA?
Call 1-800-510-2020 or use the state county finder. Your call should route to local information and assistance based on where you live.
Are AAA services free?
Many AAA services are free or ask for a voluntary donation. Some programs have income, age, health, or local rules. Ask before you agree to any service.
Can an AAA help me apply for IHSS?
An AAA can explain where to start and may refer you to the county IHSS office. The IHSS program is run through county social services offices under state rules, not directly by the AAA.
Can an AAA help with Medicare?
Yes. California’s HICAP program gives free, private Medicare counseling. Call 1-800-434-0222 to reach local HICAP help.
Can I get meals delivered to my home?
Possibly. Home-delivered meal programs often serve adults age 60 or older who have trouble leaving home or preparing food. Your local AAA can tell you the local rules and whether there is a waitlist.
What should I do if I suspect elder abuse?
Call 911 if there is immediate danger. For abuse, neglect, or self-neglect in the community, call Adult Protective Services at 1-833-401-0832. For a long-term care facility complaint, call the Ombudsman CRISISline at 1-800-231-4024.
About this guide
We check this guide against official government, local agency, and trusted nonprofit sources. GrantsForSeniors.org is independent and is not a government agency.
Program rules, funding, and eligibility can change. Always confirm details with the official program before you apply.
See something wrong or outdated? Email info@grantsforseniors.org.
Editorial note: This guide is produced based on our Editorial Standards using official and other high-trust sources. It is regularly updated and monitored, but it is not affiliated with any government agency and is not a substitute for official agency guidance. Individual eligibility outcomes cannot be guaranteed.
Corrections: Please note that despite our careful verification process, errors may still occur. Email info@grantsforseniors.org with corrections and we will respond within 72 hours.
Disclaimer: This article is for informational purposes only and is not legal, financial, medical, tax, disability-rights, immigration, or government-agency advice. Program rules, policies, and availability can change. Readers should confirm current details directly with the official program before acting.
Verification: Last verified May 5, 2026. Next review September 5, 2026.
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